Sangeetha Balakrishnan

Product Manager

India8 yrs experience

AI ML PractitionerAI Enabled

Key Highlights

Grew low-code platform to over $1M ARR.
Built AI systems reducing errors by 30%.
Led product strategy from discovery to execution.

Stackforce AI infers this person is a SaaS Product Manager with expertise in AI-driven solutions.

Contact

sangeetha.balakrishnan.k@gmail.com LinkedIn

Skills

Core Skills

Product ManagementProduct StrategyCustomer SuccessSoftware Development

Other Skills

Software Product ManagementVoyage OptimizationAI Document ProcessingGenerative AINLPOCRWorkflow AutomationMarket ResearchCompetitive AnalysisCross-functional CoordinationProduct ImplementationCustomer EngagementFeedback ManagementProject CoordinationAgile Project Management

About

I’m a Product Manager & AI Consultant who loves turning messy, complex workflows into simple, scalable products. Over the past 8+ years, I’ve built SaaS and automation solutions across Marine, Healthcare, and FMCG domains, helping teams save time, reduce errors, and work smarter. I drive end-to-end product strategy, from discovery to roadmap definition and execution,ensuring every feature aligns with business goals and user impact. At Fieldproxy (YC W22), I helped grow a low-code automation platform from 0→1 to over $1M ARR and 400+ global customers. I’ve also built AI-driven systems (RAG, OCR, NLP) that cut back-office errors by 30% and gave users back hours in their day. My experience spans everything from voyage optimization in marine logistics to healthcare data automation and field operations in FMCG. I enjoy building products where AI meets everyday efficiency, bridging technical depth with real business impact. If it involves simplifying chaos, scaling systems, or helping people do more with less, that’s where I thrive.

Experience

8 yrs

Total Experience

2 yrs 6 mos

Average Tenure

5 mos

Current Experience

Workday

Product Manager

Dec 2025 – Present · 5 mos · Chennai, Tamil Nadu, India · Hybrid

Software Product ManagementProduct Management

Geoserve

Product Manager II

Dec 2024 – Dec 2025 · 1 yr · Bangalore Urban, Karnataka, India · On-site

𝗠𝗮𝗿𝗶𝘁𝗶𝗺𝗲 𝗦𝘂𝗽𝗽𝗹𝘆 𝗖𝗵𝗮𝗶𝗻 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲: Led voyage optimization software development using advanced algorithm.
𝗔𝗜 & 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 𝗘𝘅𝗽𝗲𝗿𝘁: Built multi-modal AI document processing systems with RRAG architecture, reducing back-office errors by 30%. Specialized in Generative AI, NLP, OCR, and intelligent workflow automation.

Voyage OptimizationAI Document ProcessingGenerative AINLPOCRWorkflow Automation+1

Fieldproxy (yc w22)

2 roles

Product Manager

Promoted

Apr 2021 – Nov 2024 · 3 yrs 7 mos · Remote

Led the evolution of Fieldproxy, a low-code Saas Field operation builder from early-stage product to a
comprehensive solution serving various segments.
▪ Conducted multiple zero-to-one MVP experiments to identify the path to Product-Market-Fit (PMF), resulting in Fieldproxy’s growth of 100+ customers and ARR of $300k.
▪ Launches the Product in China, Europe and US region with their respective regulations
▪ Launched a one-click template solution for small businesses (<100 users) in 2 months, increasing Month-on-Month signups by 30%.
▪ Worked with cross-functional team (20 developers, 2 designers) and Sales & Marketing to launch the "create your own web portal apps" feature, increasing customer engagement by 40% and expanding market fit.
▪ Launched native integrations with 3+ CRM Marketplaces (Freshdesk, Zendesk) within 2 months,
resulting in 4X increase in EMEA demographic leads in the following quarter.
▪ Launched Open APIs, Google Drive, and database integrations for midsize and Enterprise customers (>100 users), leading to 20% revenue increase.
▪ Leveraged analytics to improve customer activation rate by 23% and decrease the application latency by 60% through iterative product refinement based on user behaviour and feedback.
▪ Aligned the organization, on product updates by introducing weekly email of product updates to full house and making the team members accountable by letting developers explain their own features.

Market ResearchCompetitive AnalysisProduct Strategy

Associate Product Manager

Apr 2020 – Mar 2021 · 11 mos · Remote

As a part of the founding team member, Led Product Specialization and Customer Success teams for enhanced client onboarding
▪ Actively Participated in multiple onboarding calls, and email communication between customers, customer success and the implementation team to address any customer concerns and to streamline the onboarding flow.
▪ Improved onboarding process efficiency from 10 to 7 days by implementing automated email & WhatsApp engagement strategies.
▪ Increased the product value realization (activation) by implementing automated daily email reports with 60% average open rate.

Feedback ManagementCustomer EngagementCustomer Success

Snippt media private limited

2 roles

Back End Developer

Promoted

Feb 2018 – Mar 2020 · 2 yrs 1 mo

Built automated slot booking and cancellation mechanism between admin and students for Kraftshala to ease communication.
Built frontend streamline data management system for Grid to collect data using a mobile application and view it in a web application.
Managed the entire development process of a student management app for schools from requirement gathering to launch in Playstore and Appstore.
Language: PHP, Django, MongoDB, SQL, Nodejs

Project CoordinationAgile Project ManagementSoftware Development