May 2025 – Nov 2025 · 6 mos · Bengaluru, Karnataka, India · On-site

• ★ Built weekly performance views using channel, subcategory, and brand-level data to help senior management track category performance.
• ★ Tracked key metrics like GVs, gross units, and secured units to measure progress toward annual goals.
• ★ Ran deep-dive analyses and shared insights with category and vendor teams to evaluate the performance of marquee products.
• ★ Coordinated with the marketing team to align on category goals ahead of major sale events.
• ★ Used internal Amazon tools to monitor site metrics and track campaign performance.
• ★ Supported product launches for OnePlus, Samsung, and Lava with launch prep and post-launch insights.
• ★ Ran targeted promotions for new products in Bluetooth headsets and power banks.
• ★ Led merchandising execution to boost visibility and enhance customer experience.
• ★ Owned GameX campaign execution to drive engagement and grow GVs for featured products.
• ★ Partnered with external marketing and social media teams to deliver high-impact visibility during major sale events.

Jul 2024 – May 2025 · 10 mos · Bengaluru, Karnataka, India · On-site

• ★ Monitored and tracked IT enhancement requests, ensuring timely execution and delivery of solutions.
• ★ Identified and conveyed user pain points to the IT team, driving the development of effective technical solutions aligned with business goals.
• ★ Provided technical and administrative support to the IT teams, resolving queries to facilitate solution implementation.
• ★ Oversaw project milestones and addressed roadblocks.
• ★ Assisted suppliers in implementing Toyota's warranty tracking systems.
• ★ Acted as a liaison between suppliers, internal teams, and the IT department at TKM, resolving IT-related issues in supplier-facing warranty tracking systems.
• ★ Liaised cross-functional meetings between Toyota Kirloskar Motor IT teams and Maruti Suzuki India Limited, facilitating warranty data exchange for alliance models.
• ★ Analyzed warranty claim data to identify system errors.
• ★ Designed and developed interactive Power BI dashboards to detect and monitor high-cost erroneous claims.
• ★ Prepared accurate debit notes, ensuring precision in financial documentation.
• ★ Executed month-end activities to uphold data integrity.
• ★ Analyzed warranty claims to identify misallocations.
• ★ Drafted and presented proposals to Toyota Motor Corporation to redirect misallocated claims, achieving significant cost reductions.

Aug 2023 – Jun 2024 · 10 mos · Bengaluru, Karnataka, India · On-site

• ★ Handled pre-alert notifications for incoming shipments.
• ★ Liaised with overseas agents and clients to provide shipment details.
• ★ Verified documentation for accuracy and completeness.
• ★ Communicated pre-alert details to customs brokers and relevant parties.
• ★ Streamlined communication to expedite cargo clearance.
• ★ Managed delivery order issuance for shipments.
• ★ Liaised with carriers and customs authorities to ensure trade compliance and the subsequent cargo release.
• ★ Monitored shipment status and provided timely updates to clients.
• ★ Prepared and processed delivery orders accurately and efficiently.
• ★ Resolved any issues connected to delivery orders promptly.
• ★ Monitored and traced shipment containers in real-time and enhanced efficiency by providing accurate location and status updates.
• ★ Conduct comprehensive screening to identify restricted Customs House Brokerages.

Aug 2022 – Sep 2022 · 1 mo · Chennai, Tamil Nadu, India · On-site

• ★ Exposed myself to the production process of diamond tools.
• ★ Gained an understanding of the materials used in the production of diamond tools.
• ★ Learned the processes to identify bottlenecks, minimize waste, and enhance overall productivity.
• ★ In addition to production, I also exposed myself to the procurement process in the diamond tooling industry.
• ★ Gained a comprehensive understanding of the evaluation and selection of suppliers, negotiation of contracts, and tracking of procurement metrics by closely working with procurement specialists.