Jan 2018 – Jun 2021 · 3 yrs 5 mos · Noida Area, India

• SVP, CTO & CIO at Paytm & Paytm Bank
• Led a diverse team of 700+ engineers across multiple verticals, including Payments, Digital Commerce, and Financial Services.
• Key Highlights:
• Managed and re-architected the Paytm Super App ecosystem for performance, quality, and scale
• Set up and institutionalized central functions, including Security, Monitoring, and Infra Cost Controls
• Stabilized and scaled authentication and authorization systems, achieving 60K TPS
• Built Data & AI teams for personalization, recommendation, risk, and analytics
• Established Security and SecurityOps functions across Paytm Group companies

May 2015 – Jan 2018 · 2 yrs 8 mos · Noida Area, India

• Pursuing My Vision for Healthcare Analytics
• I've been nurturing a passion for Healthcare Analytics, and it's now taking shape as QorQl. My goal is to drive disruption in the healthcare industry, leveraging:
• Democratization of Health
• Exploding Health Data
• Advances in Data Science & Analytics
• I'm aiming big, taking a Slingshot to Andromeda...

Apr 2015 – Nov 2015 · 7 mos

• I partner with the leadership team at BSIPL, a boutique firm serving PE-invested companies in niche business and technology segments.
• My Key Responsibilities:
• Engineering Leadership & Operations for India Center
• Building and Growing a Talented Team for Business Growth
• Fostering a Culture of Excellence

Jul 2013 – Mar 2015 · 1 yr 8 mos

• Joined GL with a clear mandate from CDO to fix serious issues with one of their largest Client in Telecom Space.
• Key Achievements
• Turnaround and Rejuvenated an ailing relationship (doubled the revenue)
• Addressed key issues of Talent, Quality, Innovation & Poor perception
• Built products using Big-Data Tech to reposition GL’s Innovative R&D capability

Oct 2012 – Jun 2013 · 8 mos

• Analytics & Big Data Expertise
• Recognized the potential of Analytics & Big Data to solve complex problems in various industries
• Identified Healthcare as a key area for exploration
• Strategic Insights & Partnerships
• Consulted with Guavus, a Big Data Analytics company
• Advised on entry strategies for Telco and Cable industries
• Negotiated an AcquiHire deal for strategic acquisition

Nov 2010 – Sep 2012 · 1 yr 10 mos

• I Established Dialogic's Video GCC in India
• Set up center from scratch, hiring core team and achieving operational status within 1.5 months
• Led strategy, product management, engineering, business development, and worldwide support for video products
• Key Achievements:
• Evangelized video technology and led business development for video products
• Repositioned products with unique features through competitive analysis and business model innovation
• Developed innovative video capabilities, including ad delivery and actionable insights through video analytics and metadata

Jan 2009 – Nov 2010 · 1 yr 10 mos

• As Part of the Executive Management team, overseeing Technology, Strategy, and Engineering at One97.
• Operational Excellence & Leadership
• Spearheaded operational improvements, driving reliability and efficiency
• Restructured teams, introduced remote monitoring and platform standardization
• Implemented Big Data projects, building Data Warehouses and analytics with Hadoop
• Business Leadership & Strategy
• Led high-performing teams, driving business growth and innovation
• Headed 3G and Video verticals, driving video services
• Contributed to the company's IPO preparation process
• Investments & Industry Innovation
• Evaluated investment opportunities and represented the company in industry forums

Aug 2005 – Dec 2008 · 3 yrs 4 mos · Noida

• Established and Led Dilithium's India Operations
• Managed Engineering, Sales & Marketing, R&D, and Support functions
• Focused on Partners and Customers to address Indian Market opportunities
• Set up R&D operations in India as the first employee
• Built a diverse engineering team with skills in DSP, Embedded Software, Video, and Systems
• Established a culture of Innovation, Meritocracy, and Teamwork
• Led R&D centers in India and Singapore
• Managed outsourced App development for Operators in APAC, EMEA, and CALA regions
• Dilithium was chosen as one of the 25 Disruptive Technology Companies by World Economic Forum, 2010

Jun 2000 – Jul 2005 · 5 yrs 1 mo

• As COO, BayPackets
• Established India center of excellence, building operations and a high-performing organization
• Led 80% of engineering and support from India, pioneering remote product engineering
• Key Achievements
• Implemented streamlined processes for product definition, systems engineering, and program management
• Ensured quality and timely delivery across sites
• Successfully tested products with customers like Deutsche Telekom and AT&T
• Leadership Takeaways
• Talent acquisition, retention, and fostering a culture of ownership, innovation, and focus

Jan 2000 – Jun 2000 · 5 mos

• As VP of System Software Engineering at Aplion
• I developed system software for CPE and EDGE devices targeting the CLEC market. Key accomplishments include:
• Restructured a talented but disorganized team, introducing product-focused ownership, SDLC processes, QA, and program management
• Improved delivery and collaboration, addressing silos and misaligned priorities
• Gained valuable insights on efficient leadership, avoiding committee-based management, while managing India operations

Jan 1991 – Jan 2000 · 9 yrs · Noida, US

• Led Product Development for Mobility at RiverRun
• I joined RiverRun with 20 employees and helped grow it to 200, achieving ISO-9000 certification. Key highlights:
• Led multiple business units in Systems, Datacomm, and Telecom
• Developed pioneering mobile solutions on early platforms (Go, Newton OS, Palm)
• Delivered complex projects like IS-95-based BSC for Harris Wireless
• Spanned HR, R&D, account management, and marketing roles, driving RiverRun's success