Jul 2024 – Sep 2024 · 2 mos · Bengaluru, Karnataka, India · On-site

Sep 2023 – Mar 2024 · 6 mos · On-site

• Deputed as ASM in a Tier 4 Stand alone store in Hawally region that had generated an average of $80K Monthly Sales, with prime objectives to increase the Sales, CC & ATV and to restructure the Store Operational Processes.
• Formulated an exhaustive Action Plan along with the Store Manager that covers the entire gamut of Retail Operations.
• Forecasted Monthly Budget Figures using previous Sales figures like MOM, YOY, LFL etc.
• Identified the underlying issues in Article wise sales through RCA Analysis.
• Increased the Fill Rate of Imp. Fresh & Diary Suppliers (KFM, Almarai, Nada & Nadec) by 10% & overhauled certain provisions (Lot size & Timings) in SLA s to meet up Demand requirements.
• Made substantial changes in the Store Pricing Strategies with prior permission from buyers.
• 1. Implemented EDLP in DoD & Happy Hour promotions of both (Fresh and FMCG), resulted in bagging ever highest monthly sales of $47.2K in Fresh department with 31% MOM growth and similarly achieved 8.6% MOM on FMCG, and thus elevated these as store's USP.
• 2. Expanded Department Store Sales by 64% in 6 months (AUG-DEC) and achieved monthly sales of $3.8K in (DEC) by enacting HILO, Variable pricing strategies in different promotions like BOGO, QTY Drive etc.
• Accomplished the assigned objectives by achieving Store Target in 3 consecutive months, by leveraging monthly Sales from $82K to $107K (Aug -Dec 23) ie 30% of growth, and by increasing both footfall & Basket Value by 20% & 7% respectively.
• Supervised to revamp all distorted "Return To Vendor" (RTV) processes, resulted in clearing off all Ageing,Damage & Expired SKU'S valuing $6.1K within the prescribed time span.

Apr 2023 – Aug 2023 · 4 mos · On-site

• Acted as 2nd line charge of Store operations in liaison with the Store Manager for streamlining Retail operations in a Tier 2 Stand-alone store at Mahboulla region.
• Acquired skillets in managing various important Retail Reports such as SMDR, BRM, Action Plans, P&L, Sales Reports, GP & Shrinkage, Ageing Damage & Expiry, Negative Stock, Fast Line etc.
• Summoned staff meetings regularly and addressed their concerns effectively. Ensured equal participation of each staff in such meetings and gave them proper directions regarding Month Target, Sales, Store performance etc. which enabled to build a good rapport with the Team.
• Oversaw weekly Fresh Stock taking processes, evaluated GP & Variance reports and gave guidance on Sales, GP, & Loss Prevention.
• Ensured Store Operations are strictly adhered to hygiene, safety standards and legal compliances

Jan 2022 – Apr 2023 · 1 yr 3 mos · Al Farwaniyah, Kuwait · On-site

• Supervised to Clear off Ageing Stock in FMCG section worth $4.1K through ice-breaking negotiations with potential Vendors and thus reduced Damage/Ageing value remarkably.
• Mitigated Damage value of Fresh Department by 10% by overseeing weekly Stock Audits, strictly enforcing FIFO/FEFO standards, proper monitoring of Intends (POs)/ Receiving procedures and by analysing GP& Variance reports.
• Single handedly operated Receiving section of a Tier 2 store by effectively handling PO's, PR's and IT processes using an ERP S/W to optimize inventory.
• Amplified DMS status to 100% from 70% by proper reconciliation of pending Invoices and through proper scanning and monitoring of almost 2.1K Invoices received over a month.
• Arranged Meetings with staff and directed them towards achieving Store Performance Goals.
• Received accolades from Top Management for strictly maintaining Hygiene, Safety Standards and adhering to Legal compliances which were closely evaluated and endorsed by our QC Teams.

Nov 2021 – Jan 2022 · 2 mos · Kochi, Kerala, India

Jun 2020 – Aug 2020 · 2 mos · Mangaluru, Karnataka, India · Hybrid

• Supervised a Team of 6 members for delegating all Operations and harmonized different teams (HR, R&D,Marketing, & Finance) for timely completion of assigned tasks.
• Garnered (1K+) valid responses for conducting Secondary Research by using Google Sheets/Forms, and made use of Google Analytics Tools (Index Reports, Search Console, CTR) for evaluating the performances.
• Formulated Action Plans, conducted Feasibility Study, and Competitor Analysis to implant Purifiers in selected places of Kerala & Karnataka states and deputed Hiring Leaders as POC.

Aug 2018 – Jul 2019 · 11 mos · Palakkad, Kerala, India · On-site

• Managed Large Size Database consisting details of Potential Clients and fostered Client relationship through Cold calls, Email marketing and Social Media platforms.
• Created and published attractive contents and ads on Websites & Social medias using WordPress tool.
• Collaborated with the Sales team in Lead generation, Prospecting, customer follow-ups and there by closing the deals.
• Formulated Below-The-Line (BTL) strategies to promote & position the Brand among Target audience.

Sep 2014 – Apr 2016 · 1 yr 7 mos · Palakkadu, Kerala, India · On-site

• Developed and executed Below-The-Line (BTL) strategies to engage target audiences.
• Generated leads through proactive outreach, arranging meetings, and effectively converting
• prospects into sales.
• Maintained a comprehensive customer database using MS Excel to nurture and strengthen client connections.
• Provided mentorship to students, significantly contributing to their educational progress.
• Generated daily reports and delivered to the manager as when required.