Mar 2022 – Aug 2024 · 2 yrs 5 mos · Noida, Uttar Pradesh, India

• Currently leading 15 employees as a Resource Manager and analyzing project
• demands, resource availability and constraints to develop effective resource allocation plans.
• Working with Product Management and domain experts, define and own the architecture and roadmap for a set of product features/capabilities in a cloud-based application environment
• Collaborate closely with Engineers in the definition of solutions and design
• Review and validate alignment of Engineer designs and implementations against your Solution
• Architecture, with full compliance and standards adherence
• Support Scrum teams during development lifecycle in troubleshooting, innovating and refactoring
• Collaborating with project managers, department heads and stakeholders to understand
• resource requirements and project timelines.
• Engineered and implemented customized contact flows tailored to specific business
• requirements, optimizing customer interactions and agent efficiency.
• Spearheaded the implementation and configuration of AWS Connect, ensuring seamless
• integration with existing systems.
• Developed and maintained documentation for AWS Connect configurations, troubleshooting
• guides, and best practices.
• Collaborated with development and operations teams to define and manage infrastructure
• requirements through Terraform code.
• Established end-to-end automation workflows for application deployment and infrastructure
• scaling using Terraform and CI/CD pipelines.
• Implemented security best practices for Kubernetes, including RBAC, Network policies and
• ConfigMaps.
• Successfully managed and led cross-functional teams in complex projects, ensuring effective
• collaboration and timely project delivery.
• Interfaced directly with clients, addressing their requirements, providing technical guidance,
• and ensuring client satisfaction.
• Work with application teams to ensure business functionality and SLAs are met.

Dec 2020 – Mar 2022 · 1 yr 3 mos · Noida, Uttar Pradesh, India

• Solving software problems that are challenging and involve research and design.
• Deep diving and architecting products, and frameworks and optimizing the architecture of existing products.
• Collaborate with the Product Owner and Architect to determine and work towards the maturity of the backlog features.
• Collaborated with cross-functional teams to design scalable and maintainable software solutions that aligned with business requirements.
• Worked along with team members to increase the overall velocity and productivity for bringing the backlog within permissible limits.
• Worked on mid-level design documents for new feature development.
• Designed & developed end-to-end microservices based architecture from scratch
• Built solution based on Kubernetes, Docker, Kafka, Spring boot microservices with
• MongoDB and setup new CheckMK based alerting and monitoring
• Worked on resolving critical performance, scaling issues

Apr 2019 – Sep 2020 · 1 yr 5 mos · Noida, Uttar Pradesh, India

• Implementation based on Springboot, Java and J2EE Technologies like JDBC, Java Servlets, Java Server Pages.
• Excellence in providing comprehensive secure network design, system analysis and full lifecycle project management.
• Hands on experience with build tools like Maven and Logging tools like Log4j Experienced with CICD-Ant, Maven, Jenkins,CVS, Git, GitHub
• Good experience in Spring IOC, Spring MVC,Spring JPA and Spring Boot and Angular8 frameworks.
• Good experience in high level design patterns.
• Experienced in testing with JUnit Framework using Mockito and Easy Mock, Spring JUnit Runner.
• Good experience in Restful WebServices & implementing Microservices.
• Good experience in Tomcat8.0, Web Logic 10.3.6, JBOSS Servers.
• Good working experience in Oracle, MySQL ,Postgresql database.
• Familiar with InVision, Zeplin, Figma, GIT, Source Tree, JIRA, Bitbucket, Jenkins, Maven, Jasmine, Karma, SVN, Team City, uDeploy, Pivot View, Object Oriented JavaScript, SASS, High Charts, Piwik Analysis, UNIX, DB Visualizer, Slack, Jell, Photoshop CS6, Acquia DAM, PWA, Lighthouse, Twig Files, PHTML Files.

Jan 2018 – Jan 2019 · 1 yr · Noida Area, India

• ▪ Designed and implemented Server-Sent Events (SSE) based architecture to push updates
• from server to client asynchronously, optimizing real-time data synchronization and reducing
• server load by 40 – 60% by removing polling job.
• ▪ Led the redesign and migration of legacy monolithic services to a microservices architecture,
• resulting in increased scalability, fault tolerance, and maintainability.
• ▪ Reduced system downtime by 80% and improved time-to-market for new features by 60-70%
• through enhanced service isolation and faster development cycles.
• ▪ Designed and implemented a subscription billing system using the microservices architecture
• and API Gateway pattern, enabling scalable and flexible billing management for recurring
• revenue models.
• ▪ Integrated multiple payment gateways (e.g. CyberSource, WorldPay, Deutsche Bank) into
• the platform, ensuring seamless payment processing across the globe.
• ▪ Ensured compliance with PCI DSS standards and implemented encryption protocols for secure
• transmission of payment data.
• ▪ Reduced payment failures by 95% by extensive load testing and improved transaction
• processing speed by around 20-30% with 3DS authentication, resulting in a smoother
• customer checkout experience
• Development of web portal for manage company wide reporting
• Implementation using Spring MVC framework and Jasper Server
• Defining the tasks for future iterations.
• Braking the High level tasks into smaller ones.
• Conducting reviews and enforcing coding/design standards
• Investigation on new technologies to achieve project goals
• Mentoring and providing technical support to team members

Dec 2017 – May 2018 · 5 mos · Gurgaon, India

• Design and implement payment system for retail customers.
• Implementation using Spring Framework and Web Services (SOAP and REST)
• Build a reporting framework to enable reporting on multiple Reporting
• Braking the High level tasks into smaller ones.
• Conducting reviews and enforcing coding/design standards
• Investigation on new technologies to achieve project goals
• Mentoring and providing technical support to team members

Feb 2017 – Nov 2017 · 9 mos · Gurugram, Haryana, India

• Interacting with the client’s Business & IT teams to gather, define, clarify & refine
• requirements; defining industry solutions through conceptualization & detailing to
• identify effectiveness / alternatives
• Managing employee, projects, processes, procedures, methods & standards for tracking
• project delivery with development, testing, business & support teams while proactively
• identifying risks by defining go-live & post-production monitoring strategy
• Evaluating and implementing new technologies to maximize development efficiency
• and keeping latest updates on new programming languages, operating system updates,
• and other information that can affect the functions of applications in development
• Planning, designing, coding, analyzing and conducting test systems for applications;
• developing and executing unit/ basic/ functional test cases & framework
• Addressing client’s issues on technical requirements; documenting & resolving the same
• in timely and professional manner and communicating via specific channels
• Allocating tasks to team members & developing the method and function for application
• Creating & managing the estimates, project plan, project schedule, resource allocation
• & expenses to ensure that targets are reached; understanding process requirements
• and providing use cases for the business, functional & technical requirements
• Leading development, design & implementation of software projects, resulting in
• successful delivery and deployment.

Jan 2014 – Feb 2017 · 3 yrs 1 mo

• Wrote different Controllers, Services & Dao with validation, Persistent API using JPA and
• test cases / integration test classes
• Integrated Cahce properties for fast performance of API
• Inserted and updated records in Oracle DB
• Deployed code on docker with help of commands
• Engaged in discovery & requirement Analysis along with requirement analysis and solution design
• Performed end-to-end solution development and delivery as per the requirement
• Managed customer specific enhancement, support
• Worked on server-side application
• Conducted analysis of production defects and fixing the defects
• Led the integration with existing legacy systems

Apr 2013 – Jan 2014 · 9 mos

• Managed of development & testing activities
• Defined the data flow/ process flow and data migration
• Steered efforts in development /testing and implementation
• Developed the server-side components
• Rendered assistance in production defects and fixing the defects

Jan 2012 – Jan 2013 · 1 yr · Noida, Uttar Pradesh, India

• Developed and maintained backend services for a large-scale coupon platform using Java
• Lead the migration of a legacy Java application to Scala, improving code maintainability and reducing
• response times by 30%.
• Work with Product Managers and Sales teams to understand requirements
• Create User stories and Sprint planning based on the requirements
• Implement new requirements in backend using Java
• Follow functional programming paradigms in development and to review peer code
• Write Unit, Integration and Acceptance test cases using Mockito framework
• Evaluate new technologies and best practices by building fast paced POC’s
• Follow agile development practices using Scrum and Jira
• Develop applications in microservices architecture and expose REST APIs
• Developed chatbots with RCS messaging support as per GSMA standards

Jan 2011 – Jan 2012 · 1 yr · Noida, Uttar Pradesh, India

• Designed ETL workflows to process data of multiple formats.
• Developed an adapter to convert text data to UCA classes.
• Wrote several python scripts to enrich traps from network devices to a readable text
• Update data formats per domain to maintain process flow among Openview tools.
• Automated customer reports and several housekeeping works on servers using Python & Bash.

Mar 2010 – Jun 2011 · 1 yr 3 mos · Noida, Uttar Pradesh, India

• Orchestrated the design and development of DXP solutions, meeting client requirements for
• functionality, scalability, and performance, resulting in a 100% client satisfaction rate.
• Represented the engineering team in large-scale development projects integrating AWS
• micro-services and cloud technologies contributing to a 20% increase in project efficiency.
• Worked with cross-functional teams to implement microservices architecture with GraphQL as a
• core data access layer, reducing service latency and improving scalability.