Dec 2014 – Jun 2019 · 4 yrs 6 mos · Noida, Uttar Pradesh, India

• Genpact Headstrong is a global consulting and IT services company with a specialized focus in financial services. With three decades of domain expertise, Headstrong is the world’s leading offshore outsourcing company for the capital markets and securities industry. Headstrong delivers targeted domain solutions and a full complement of services, from strategy and business consulting to technology and operations, using multi-shore resources and global project management tools, methods and standards. Headstrong maintains operations in seven countries, including offshore centers in India and Manila, with more than 3,700 employees globally.
• I am currenlty persuing my career with Genpact Headstrong Capital Markets, as a Sr. Software Engineer (Consultant).

Jul 2012 – Dec 2014 · 2 yrs 5 mos · Noida, Uttar Pradesh, India

• Currently working as a Senior Setup Configuration Analyst (Sr. Quality Analyst) with AON Hewitt Associates, Noida, having experience of Requirement Analysis, Automated and Manual Testing, Defect Tracking & Debugging, Mainframe Testing.
• Designation: Senior Setup and Configuration Analyst (Sr. Quality Analyst)
• Work Experience: 3.11 years (Nov 2010 - till date)
• Employer: Aon Hewitt Associates India Pvt. Ltd., Noida
• Business Domain: U.S. Healthcare & Insurance Benefits Management
• Area of Expertise: Requirement Analysis, Automated and Manual Testing & System Development, Defect Tracking & Debugging, Data Analysis, SAS, JCL, DB2, SQL.

Nov 2010 – Jun 2012 · 1 yr 7 mos · Noida, Uttar Pradesh, India

• Summary & Key Roles:
• Thorough knowledge of Software Development Life Cycle, Software Testing Life Cycle.
• Experience in implementing the large projects end to end in US Healthcare Domain.
• Performed the client facing role and gathered the requirement for different projects.
• Analyzing the requirements, creating Functional test cases, running and debugging JCL jobs etc.
• Running SQL queries on Multiple Databases (DB2, SQL Server 2005, Oracle 11g) for ETL Testing, Client Reporting and Test Data setup.
• Preparing the test environment and plan for UAT/ CAT.
• Identifying Test Data requirements for different Business Conditions.
• Expertise in Work Allocation, Monitoring, Tracking and Resource management.
• Involved in Status Reporting for Team and maintaining the Defect logs.
• Conceptualized and executed comprehensive training programs for new recruits. Working with US counterparts and able to maintain effective communication with them.
• Maintain complete documentation of task related conversations, process followed, queries and observations in the reporting tool Maestro and also updating Client Project database in Lotus Notes.
• Developing and Maintaining Test Scripts, analyzing bugs and interacting with development team members in fixing the defects.
• Organizing meetings and Giving project Handoff to US team for the projects undertaken.
• Defect Resolution includes:
• Analyzing Root Cause.
• Analyzing impacted count and clean up reports.
• Log, debug, analyze, assign, monitor, track and follow-up on any Defect(s).
• Well versed in Defect Tracking & Bug Reporting & Bug Resolution.
• Suggesting different possible resolutions and choosing most optimized possibility.