Sashank Bangera

Operations Associate

Kitchener, Ontario, Canada6 yrs 2 mos experience

Most Likely To Switch

Key Highlights

Proficient in Salesforce reporting and IT solutions.
Strong technical support skills with a focus on problem resolution.
Solid educational foundation in Electrical and Electronics Engineering.

Stackforce AI infers this person is a Technical Support Specialist in the IT Services industry.

Contact

Skills

Core Skills

Technical SupportIt Solutions

Other Skills

AWS Command Line Interface (CLI)Active ListeningAkamaiAnalytical SkillsAnalyticsAttention to DetailAzure Infrastructure as a Service (IaaS)Backup & RestoreBusiness AnalysisCommunicationCommunication ProtocolsComputer HardwareComputer LiteracyConfluenceConsultation

About

As the Tech Service Support Analyst at RBC since February 2024, my role centers around leveraging IT solutions in line with industry standards, including proficiency in Salesforce reporting. With a solid foundation in electrical and electronics from Visvesvaraya Technological University and a postgraduate degree in Applied Manufacturing Management in Mechatronics from Conestoga College, my educational background underpins my competencies. My previous positions at DAZN Group have honed my technical support skills, allowing me to effectively address and resolve complex technical issues, ensuring seamless operations within our team at RBC.

Experience

6 yrs 2 mos

Total Experience

1 yr 3 mos

Average Tenure

2 yrs 4 mos

Current Experience

Rbc

Tech Service Support Analyst

Feb 2024 – Present · 2 yrs 4 mos · Toronto, Ontario, Canada · Remote

Salesforce reportingIT solutionsTechnical SupportIT Solutions

Fastenal canada

Receiving Associate

Apr 2022 – Apr 2024 · 2 yrs · Kitchener, Ontario, Canada · On-site

Dazn group

Technical Support Specialist

Feb 2021 – Dec 2021 · 10 mos · Mangaluru, Karnataka, India

Diya systems

Technical Support Specialist

Mar 2020 – Sep 2020 · 6 mos · Mangalore, Karnataka, India

Magnasoft

3d photogrammetric desginer

Jul 2018 – Mar 2019 · 8 mos · Mangalore, Karnataka, India

Education

Conestoga College

Postgraduate Degree — Applied Manufacturing Management in Mechatronics

Jan 2022 – Apr 2023

Visvesvaraya Technological University

Bachelor of Engineering

Jan 2014 – Jan 2019

Stackforce found 100+ more professionals with Technical Support & It Solutions

Explore similar profiles based on matching skills and experience

Karthikeyan M

Engineering Technical Lead

at Cisco Systems (India) Pvt. Ltd.

Bengaluru, India20 yrs 3 mos exp

Cloud-Native ArchitectureSite Reliability EngineeringTechnical EngineeringCloud EngineeringTechnical Support

Hassan K.

Deputy General Manager | Cloud Solutions Architect – DevSecOps

at iDigiCloud Technologies

Mumbai, India13 yrs exp

Cloud ArchitectureDevSecOpsDevOpsSystem Administration

KONDALA RAO

Lift Implementation Expert - Database

at Oracle

Bengaluru, India14 yrs exp

Oracle Database AdministrationDatabase Administration

Mohammed Musadiq Hussain

Security Engineer

at LTIMindtree

Bengaluru, India3 yrs exp

Network Security ImplementationApplication Security ArchitectureZero Trust

Shwetha Krishna

Recruitment Assistant

at NHS England

United Kingdom6 yrs 6 mos exp

Stakeholder ManagementHR ReportingFull-life Cycle RecruitingHR Process Management

Julianna Murphy

ClassTech Technician - Special Projects

at North Carolina State University

Cary, United States1 yr exp

IT Hardware SupportGenerative AILarge Language Models (LLM)MentoringNetworking

Sumant Kumar Nayak

Network Infra transformation Associate Manager

at Accenture in India

Bengaluru, India16 yrs 9 mos exp

Network InfrastructureChange ManagementOperations ManagementData Center ManagementInfrastructure Implementation

VYSHAK R NAIR

Software Engineer

at GSPANN Technologies, Inc

Bengaluru, India2 yrs 5 mos exp

Aruba WirelessSIP Trunking