Sep 2017 – Jan 2022 · 4 yrs 4 mos · Pune Area, India

• Co-founded the Engineering team for the GCE application
• Implemented one-click deployment and auto-rescue features to streamline production delivery
• Significantly enhanced daily operational readiness of the application for business use
• Planned and managed infrastructure requirements, including forecasting and decommissioning outdated hardware
• Oversaw the engineering team's backlog, consisting of three members
• Developed a Python-based reporting framework integrating SNOW REST API for Change Requests, Problem Tickets, and Incidents
• Established Robot framework for daily service readiness from inception
• Engineered BEE (Batch Execution Engine) using Python Django / Django Rest Framework (DRF) and Bash
• Integrated Control-M Swagger REST API for diverse reporting functionalities
• Introduced Jenkins to the project and orchestrated CI/CD pipelines from inception
• Implemented LDAP Integration with Jenkins to automate user provisioning

May 2016 – Sep 2017 · 1 yr 4 mos · Pune, Maharashtra, India

• Automated reconciliation for Settlement and booking application using Python/Pandas/SQL
• Integrated Autosys APIs for on time reporting and auto resolution of job failures
• Setup Monitoring to newly onboarded application from scratch using ITRS Geneos
• Automated System checks for start of the day and End of the day process using Python

Dec 2014 – Apr 2016 · 1 yr 4 mos · Pune

• Setup and maintain monitoring infrastructure for the application
• Create dashboards to be referred during outages/DRs
• Represent the team in postmortem calls
• Troubleshoot, debug, evaluate and resolve issues related to trading application.
• Troubleshoot issues related to shell script during batch execution.
• Create new Job batches using shell script and implement them in Autosys.
• Analyze java exceptions and take them with related teams so as to bring closure.
• Help support teams to automate their tasks and make their lives easy.

Jul 2014 – Dec 2014 · 5 mos · Greater Hyderabad Area

• Supported fleet of 1500+ servers as single first line of defense for Tier 1 application
• Troubleshoot, debug, evaluate and resolve computer-identified alarms, perform
• software deployments and migrations, host management and automate routine operational tasks.
• Ran Hardware repurpose programs for 1000+ servers to decommission legacy hardware
• 3X scale up activity for peaks of Cyber Monday and Black Friday for Amazon Retail website for Cart application globally
• SPOC Infrastructure forecasting and order and procurement of servers for Tier 1 applications
• Find opportunities of improvements and drive the changes to get those implemented
• Perform stress testing on the applications and optimize the infrastructure stack
• Create and maintain monitoring dashboards for the application to quickly find out the cause of issues when they happen
• Represent support team in blameless postmortem calls

Aug 2010 – Jul 2014 · 3 yrs 11 mos

• Worked as Integration subject matter expert for below projects (Offshore and Onsite)
• Telkomsel Indonesia
• Vodafone Romania
• Claro Chile
• AMEX US
• Globe Philippines
• Roles and Responsibilities included
• Interacting with client third parties and integrate their APIs with Amdocs Products
• Design and implement Amdocs product infrastructure on Client machines
• Knowledge transfers to client team on Amdocs Products
• Run production calls in case of outages and minimize impact
• Setup monitoring for Amdocs products and train client teams on the same
• Perform smooth deployments on production and parallel environments