Sergio D'Amico, CSSBB

CEO

Montreal, Quebec, Canada23 yrs 1 mo experience
Highly Stable

Key Highlights

  • Expert in continuous improvement methodologies
  • Facilitated over 50 training programs
  • Led evaluation for Quebec Performance Award
Stackforce AI infers this person is a Quality Management expert with a focus on continuous improvement and training in diverse sectors.

Contact

Skills

Core Skills

Continuous ImprovementQuality AssuranceLeadershipQuality ManagementSix SigmaTrainingManagement

Other Skills

Performance AssessmentAction PlanningTeam ManagementEvaluation ProcessSite VisitsPresentation SkillsEvaluationPresentationCurriculum DevelopmentCertification PreparationPerformance ReviewsInitiative CoordinationTeam LeadershipQuality System IntegrationRegulatory Compliance

About

For nearly 25 years, the Quebec Society for Quality (Mouvement québécois de la qualité) has been a guiding force for organizations, imparting expertise and facilitating the adoption of optimal and innovative business practices. Our outreach extends to business executives, quality professionals, and continuous improvement specialists across diverse sectors, including large and small enterprises, public and private entities, as well as manufacturers and service providers. With over 50 training programs focused on operational excellence, we cover a spectrum that includes Hoshin Kanri Strategic Planning, Value Stream Mapping, A3 Problem Solving, Failure Modes and Effects Analysis, Agile methodologies, and ISO 9001 standards. Our instructors are highly skilled and meticulously chosen. Recognized nationally, our Lean Master, Six Sigma, and Internal Auditor certifications underline our commitment to fostering professional growth. We go beyond mere certification, actively aiding our clients in appraising their performance levels through our proprietary Qualimètre method, which evaluates 7 crucial areas: Leadership, Strategy, Customer and Market Focus, Measurement Analysis and Knowledge Management, Workforce, Operations, and Business/Organizational Results. Anchoring our commitment to knowledge dissemination is the Best Practices Annual Conference (Salon sur les meilleures pratiques d’affaires), the premier event dedicated to continuous improvement in Quebec. With over 60 booths showcasing improvement initiatives, keynote speakers, and more than 40,000 attendees, it stands as a testament to our dedication. The pinnacle of this event is the Quebec Performance Award (Prix performance Québec), bestowed annually by the Quebec Government upon organizations exemplifying excellence in management practices. Membership in our program opens doors to mastermind-type networks of like-minded professionals, fostering knowledge exchange and collaborative problem-solving. Complementing this, our three workbooks on strategic planning, problem-solving, and coaching serve as invaluable resources, simplifying the path to achieving your business goals. If you are serious about elevating both your career and organizational standing, we invite you to connect with us at www.qualite.qc.ca.

Experience

23 yrs 1 mo
Total Experience
8 yrs
Average Tenure
--
Current Experience

Mouvement québécois de la qualité

2 roles

Organizational Performance Advisor

Jul 2019Feb 2024 · 4 yrs 7 mos

  • Train and assist small organizations in assessing their performance level based on the Malcolm Baldrige framework and defining an action plan to increase performance.
  • Plan, organize and conduct training events on six sigma, quality and management tools and techniques.
  • Assist small and medium sized organizations in developing and submitting an application report for their candidacy to the Prix performance Québec, based on the Malcolm Baldrige framework of excellence.
  • Facilitate mastermind-type networks of like-minded professionals on sharing knowledge and mutual problem-solving.
Performance AssessmentTrainingAction PlanningSix SigmaQuality ManagementContinuous Improvement+1

Chief Examiner

Mar 2014Jul 2019 · 5 yrs 4 mos

  • The Quebec Performance Award (Prix performance Québec) is the highest recognition attributed annually by the Quebec Government to business and non-profit organizations that stand out for their excellence in management practices.
  • Awards are given based on achievement and improvement in the following areas: 1- Leadership, 2 - Strategy, 3 - Customer and Market Focus, 4 - Measurement, Analysis, and Knowledge Management, 5 - Workforce, 6 - Operations and 7 - Business/Organizational Performance Results.
  • The Chief Examiner’s role and responsibilities are:
  • Manage a team of 3 examiners during a 3-month evaluation process
  • Prepare and lead site visits of award finalists
  • Present to judges the evaluation results outlining the organization’s strengths, opportunities for improvement and global score
Team ManagementEvaluation ProcessSite VisitsPresentation SkillsLeadershipQuality Management

Self-employed

Book Publisher

Jan 2011Jun 2019 · 8 yrs 5 mos · Montreal, Canada Area

Bombardier aerospace

3 roles

Quality Assurance Strategic Development

Sep 2008Oct 2011 · 3 yrs 1 mo

  • Coordinate Achieving Excellence initiative in Quality Assurance
  • Organize monthly performance reviews with Quality Assurance Management
Quality AssurancePerformance ReviewsInitiative CoordinationManagement

Quality Assurance Maintenance Organization Coordinator

Promoted

Oct 2006Sep 2008 · 1 yr 11 mos

  • Led a team of 5 analysts in the integration of two quality systems.
  • Manage AMO Quality Manual
  • Maintain regulatory maintenance approvals
  • Dealings with regulatory bodies to resolve nonconforming issues and maintain aircraft maintenance approvals
  • Editor of AMO Newsletter, intended for Bombardier aircraft mainatance employees
Team LeadershipQuality System IntegrationRegulatory ComplianceQuality AssuranceManagement

Quality Assurance Analyst

Jan 2001Oct 2006 · 5 yrs 9 mos

  • Support the implementation of a electronic workflow system to manage non conformances, resulting in a 90% cycle time reduction
  • Management of quality system and procedures
Workflow ImplementationQuality System ManagementQuality Assurance

American society for quality

Six Sigma Black Belt Instructor

Aug 2008Jul 2019 · 10 yrs 11 mos

  • Conceive curriculum based on the ASQ six sigma body of knowledge
  • Train candidates for the ASQ six sigma certification exam
Curriculum DevelopmentTrainingCertification PreparationSix Sigma

Education

Polytechnique Montréal

Bachelor’s Degree — Mechanical Engineering

Jan 1989Jan 1994

UQAM | Université du Québec à Montréal

Certificate — Management

Jan 1995Jan 1999

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