Shaik Imran Basha — Operations Associate

A results-driven IT professional with 4.5+ years of hands-on experience in IT infrastructure management, enterprise support, and cloud administration across fast-growing tech organizations. Throughout my career at Teachmint and Meesho, I have built a strong foundation in leading IT operations, managing complex infrastructure, and delivering reliable support to global teams — consistently maintaining high SLA compliance and user satisfaction. Core Technical Expertise: ▪ Azure Active Directory & Microsoft 365 — user management, licensing & SSO ▪ Active Directory, GPO, MDM & identity management ▪ Windows Server, Linux, macOS & enterprise application support ▪ Networking — LAN/WAN, VLANs, Firewalls, VPN, DNS & DHCP ▪ Cloud platforms — Azure (AZ-900), AWS & GCP infrastructure Leadership & Operations: ▪ Leading L1/L2 IT support teams with structured escalation workflows ▪ Managing full user onboarding & device lifecycle via ManageEngine MDM ▪ Building and maintaining IT SOPs, runbooks & technical documentation ▪ Driving service improvement initiatives and IT operational efficiency Automation & Scripting: ▪ Developing PowerShell & Bash scripts to automate repetitive IT tasks ▪ Reducing manual workload through process automation and tooling ▪ Basic Python scripting for IT workflow improvements I am currently seeking IT Manager or IT Lead positions where I can leverage my technical depth, leadership experience, and automation skills to build and scale high-performing IT teams and infrastructure. Open to remote, hybrid, or on-site opportunities worldwide. 📧 shaikmohammedimran59@gmail.com 🔗 linkedin.com/in/shaik-imran-basha59

Stackforce AI infers this person is a skilled IT professional with a focus on infrastructure management and cloud services.

Location: Bengaluru, Karnataka, India

Experience: 5 yrs 1 mo