Mar 2020 – May 2021 · 1 yr 2 mos · Bengaluru, Karnataka, India

• Managing a variety of complex, cross-functional programs and lead all aspects of assigned program delivery.
• Creating/maintaining the Delivery Roadmap for the teams I work closely with, along with the respective Tech
• and Product leaders.
• Defining way of driving these programs and constantly find ways of improving this process in a data-driven
• manner. Owners of the collaboration process and tools.
• Embracing Grab’s culture and principles and promote an environment that embodies Grab’s Principle and
• Values.
• Driving product release cycle and cadence.
• The day-to-day activities --
• Closely work with Technical Programs Team in Engineering, to track all concurrent tech projects going on;
• work to systemize and track the progress reports of projects..
• Identify and manage the risks associated with projects and programs to achieve project success.
• Managing multiple concurrent projects and work with a number of resources within a matrix environment for
• a fast-growing company with several partners.
• Leading Agile/Scrum teams as a coach or scrum master.
• Prepare the project schedule, define the milestones, track, and report progress.
• Work with the Engineers, Design, QA, and product teams to make sure there are no Blockers for the project
• delivery.
• Awards --
• Winner of Q2 Grab Spot Award & Golden Helmets from GFG PDAMP + Engineering

Aug 2018 – Mar 2020 · 1 yr 7 mos · Noida Area, India

• Manage the software release schedule for multiple product teams for multiple competing customer projects in parallel. Assist in preparing Project management frameworks and templates.
• Lead development teams using the Agile Scrum framework: run backlog grooming sessions, sprint planning, standups, monitor burn down charts, resolve impediments to achieving goals, and coordinate retrospectives.
• Manage dependencies between multiple projects and multiple teams/verticals.
• Manage deliverables from multiple interdependent component projects to schedule with competing priorities simultaneously.
• Using Big Data to improve UI, Customer experience, conversions, etc. places like social media and includes likes, tweets, clicks, videos.

Nov 2015 – Jul 2018 · 2 yrs 8 mos · Noida Area, India

• Plan and Implement the roadmap of India Mobile Apps/Site (Android, IOS and Windows), Tablet Apps (Android, IOS and Windows), Facebook Application & Domino’s Order Taking API’s.
• Sound Experience on Enterprise Mobile Platforms i.e. Mobile First/Worklight and constantly evaluating the platform to get the best out of it for the Mobile Apps/Site.
• Working closely with JIRA/Confluence for past 2 years.
• Analysing Data and Trends using Marketing Tools like mentioned below to plan next level implementations or features:
• o Google Analytics
• o E-Commerce Tracking
• o Appsflyer
• o Localytics
• o Rating, Reviews and Analytics on respective Play Stores like Google Play Store, iPhone iTunes Connect and Windows App Store
• Wire-framing or creating mock ups of new features.
• Defining UI/UX of the functionality and interacting with designers to build the designs.
• Formulating the documents (FSD, BRD, SRS) for new or existing requirements.
• Evaluating and Getting integrated with various channels for order taking like: FoodPanda, Zomato, Just Dial , IRCTC & many other internal applications.
• Interacting with the various Technical Teams to develop the best technical design and approach for New Feature Development or Product Enhancement.
• Good Awareness of Infrastructure Setup using Cloud Technology like AWS, Akamai, RackSpace.
• Sound Experience of Testing Techniques like Manual, Performance and Security.
• Constantly monitor competitive landscape in mobile space and web space.
• Constantly identify opportunities to improve customer experience and prioritise based upon the potential impact.
• Work closely with Business Partners and collaborate with key departments to ensure product objectives are met.
• Team Management.

Aug 2010 – Oct 2015 · 5 yrs 2 mos · Bhopal Area, India

• Generating new business through open market, reference, brokers and different bidding portals like Elance, Freelancer, Guru.
• Proposal, SOW, Project plan, RFP, RFQ, SRS, and Technical Document writing for iOS/Android Apps, Web Apps and Web sites including ERP, CRM.
• Preparing SOW / Understanding Document within defined Time Line
• Direct sourcing of business.
• Handling small/mid level projects working as Business Analyst.
• Preparing Wire-frames diagram’s for Website and Mobile apps using Axure.
• Preparing UML diagram’s (Use Case, Activity, State, Data flow, Sequence Diagram) using MS Visio and Magic Draw.
• Worked in the overlay Sales team and was responsible for promoting our CRM, ERP, and e-learning educational solution etc. in large accounts in USA, Canada, Singapore and other parts of the world.
• Designed sales and marketing campaigns driving sales, growing brand recognition and increasing market share and penetration.
• Growth incentive rebate, marketing campaign and pricing negotiations specific to Key Accounts financial goals and market expansion targets
• Develop incentive/loyalty programs specific to Key Account targeted end-users
• Created, developed and presented training on new products for end-users
• Calculated and prepared a variety of reports including cost-out analysis, monthly/quarterly sales YTD, rebate and incentive progress, new program inventory requirements
• Experience in guiding clients on marketing strategies and usage of digital marketing tools such as Campaign Management, CRM etc.

Apr 2010 – Jul 2010 · 3 mos · Pune Area, India

• Project Title: “Search of new channels and segments”
• Brief Description: Worked for 2 months in HINDUSTAN LEVER LIMITED where the work was to search upon the new sectors where our tea and coffee vending machines could be installed.
• Learning:
• Looked new sectors and areas for tea and coffee vending machines, also understand the existing player in the market.
• How to convince the customer who is using the other product.
• Convince the new customers by giving them the presentations.
• Take care of breakdown and maintenance of machines.