Jan 2025 – Apr 2025 · 3 mos

• User Data & Privacy Management:
• Led a team to develop and implement user data access, deletion, and consent management features, ensuring secure data handling, compliance, and fraud prevention while enhancing user transparency and control.
• Security Enhancement:
• Led security improvements, increasing the security score by 2x, implementing 100% system-wide logging, and evaluating ASPM tools to prevent vulnerabilities from reaching production.

Jan 2023 – Dec 2024 · 1 yr 11 mos

• Real-time & Offline Metric Support:
• Improved the metric store by enabling real-time metric analysis, optimizing the bulk API to reduce P95/P99 latency by 50%, and adding offline metric support for data science workloads.
• Incremental Pipeline:
• Reduced hourly table SLA to <1 min and cut online metric store syncing costs by 80% through incremental updates.
• Strengthened Data Security:
• Led ~90% PII encryption adoption, guided teams through data cleanup, and integrated encryption in the data warehouse, accelerating secure processing across both warehouse and production tables. [Blog]
• Driving Cost Efficiency:
• Ranked the company among the top 3 in AWS cost efficiency in India by reducing infrastructure costs by 10%, CDN by 60%, and logging expenses by 33%.
• Access Management Improvements:
• Led the upgrade of in-house AMS by integrating it with DarwinBox, adding features like auto-revocation, two-level approvals, and seniority checks. Improved AWS access management by automating processes & moving to IaC.

Aug 2021 – Dec 2022 · 1 yr 4 mos

• Supply Management Tool:
• Developed a partner hub management tool to optimize supply-demand balance, reducing oversupplied hubs from 42% to 8%. Provided predictive analytics for efficient partner onboarding and an intuitive UI for business teams to monitor hub-level metrics.
• Performance & Leadership:
• Achieved 5X API performance improvement (P95: 860ms → 180ms), led a team of 2 engineers & a PM, and managed sprint/quarter planning. [Blog]
• Event Onboarding & Schema Updates:
• Unified data event onboarding into a single dashboard with redesigned backend and APIs, reducing ~15 weekly issues to ~0.
• Centralised Metric Store:
• Built a standardised, scalable, and user-friendly platform to enable seamless metric adoption and encourage data utilisation across teams. [Blog]

Jul 2019 – Jul 2021 · 2 yrs

• Partner Vaccination & Health Checks:
• Built an express slot booking & vaccination status capture system, vaccinating >70% partners within 1.5 months, becoming the first consumer-facing organization in India to show vaccination certificates of professionals to customers. [Github | Blog]
• Incentive Engine:
• Designed and implemented a flexible incentive system, increasing job completion by 25% among participating partners.
• Customer NPS:
• Introduced WhatsApp-based NPS surveys, doubling response rates.
• Partner Subscriptions & Payouts:
• Revamped subscriptions with rule-based pricing and automated 90% of payouts, reducing OPs effort and TAT.

Jun 2018 – Jul 2018 · 1 mo · Lucknow Area, India

• Pan card detection and location in scanned images using canny edge detection, contour detection and opencv library.
• Trained deep learning module using pytorch to detect location of Govt. ID cards in scanned images.
• Worked on template detection and developed backend to detect locations to place signature and fill details in a specific form.