Jul 2022 – Aug 2023 · 1 yr 1 mo · Mumbai Metropolitan Region · Hybrid

• Talent Acquisition -
• Led a team of 3, overseeing the complete employee life cycle from joining to separation.
• Effectively managed the on-time recruitment in Non-IT domains such as Sales, Marketing, Strategy, Product, and Customer Success at middle to senior levels.
• Ensured strict adherence to pre and post-onboarding SOPs with a strong emphasis on enhancing the overall candidate experience.
• Implemented HR automation to streamline processes and enhance overall efficiency.
• HR Operations -
• Streamlined HRMS onboarding with structured induction process.
• Drove efficient Background Verification, optimized HR payroll, and introduced tax-saving plans. Enhanced HR policies like expenses and relocation and streamlined reimbursement claims through HRMS.
• Addressed grievances and led employee engagement activities

Oct 2015 – Jun 2022 · 6 yrs 8 mos · Mumbai · On-site

• Managed strategic manpower planning for NPCI and subsidiaries- NIPL
• Collaborating with stakeholders and managing a team of 4 for timely and innovative recruitment across all levels in IT & Non-IT domains
• Played a key role in upgrading job descriptions, setting up recruitment systems and designing dashboards for best practices.
• Implemented Employee Referral Program/Internal Job postings to boost internal sourcing and decrease the cost per hire.
• Collaborated with Campus Placement Cells for a high-quality campus recruitment program, focusing on hiring Freshers with niche technology skills.
• Successfully onboarded 400 + candidates which included 24+ leadership roles
• Achieved significant hiring success, including 80% positions filled through internal sourcing, a Center of Excellence in niche technology and consistent delivery on diversity KPIs (>30% female hiring)

Oct 2014 – Sep 2015 · 11 mos · Mumbai · Remote

• Developed client relationships in IT, Pharma, and Retail for middle and senior-level mandates.
• Managed freelance assignments independently across various sectors.
• Established and maintained relationships with senior professionals, building a strong database through social media networking

May 2010 – Aug 2013 · 3 yrs 3 mos · Mumbai

• Handling Middle and Sr level Requirements for Non-IT in FMCG, Pharma, Oil & Gas, Infrastructure.

Jan 2007 – May 2010 · 3 yrs 4 mos

• End to end recruitments for the Technical/ Non technical profiles at Senior and middle level across India.
• Client coordination, resume screening,Interview scheduling, follow ups, salary negotiations, reference checks.
• Mentoring and guiding the team.

Sep 2003 – Sep 2005 · 2 yrs

• Independently handling the requirements of all Top International Call Centres in Mumbai for Junior, middle and senior level.
• Involved into bulk hiring for ITES/ BPO sector.

Sep 2001 – Jun 2003 · 1 yr 9 mos

• Interacting with International customers and solving their technical queries.
• Meeting productivity/ Quality and Service Level requirements as per the Service Agreements.