Shefali P.

Product Manager

Noida, Uttar Pradesh, India9 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven expertise in Project Management and IT Service Management.
Strong interpersonal communication skills enhancing team collaboration.
Hands-on experience with Microsoft Azure and Cloud Computing.

Stackforce AI infers this person is a Cloud Infrastructure Specialist with a focus on IT Service Management.

Contact

Skills

Core Skills

Project ManagementIt Service Management

Other Skills

Project LeadershipInterpersonal CommunicationOperational RequirementsAnalytical SkillsInternet Service Provider (ISP)Hands-on TechnicalWiFiCorrective ActionsService OperationsPresentationsEasily AdaptableSoftware TroubleshootingTechnical DocumentationTelecommunicationsService Delivery

About

Azure Administrator | ITIL 4 | Power BI | PMO |

Experience

9 yrs

Total Experience

2 yrs 3 mos

Average Tenure

4 yrs 7 mos

Current Experience

Hcltech

2 roles

Senior Information Technology Specialist

Nov 2021 – Present · 4 yrs 7 mos

Project LeadershipInterpersonal CommunicationProject ManagementIT Service Management

Senior Information Technology Specialist

Nov 2021 – Present · 4 yrs 7 mos

Operational Requirements

British council

Senior Information Technology Analyst

Sep 2019 – Dec 2021 · 2 yrs 3 mos

Project LeadershipInterpersonal CommunicationProject ManagementIT Service Management

Niit technologies

Senior Information Technology Analyst

Dec 2018 – Sep 2019 · 9 mos

Project LeadershipInterpersonal CommunicationProject ManagementIT Service Management

Adobe

Technical Support Specialist

Jun 2017 – Dec 2018 · 1 yr 6 mos

Interpersonal CommunicationAnalytical Skills

Education

ambalika institute of management and technologyy

Bachelor of Technology (B.Tech.)

Jan 2012 – Jan 2016

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