May 2018 – May 2018 · 0 mo

• • Client Management: Providing the best assistance to customers with their marketing needs.
• • CRM: Track & update customer details & orders. Daily management reporting including sales/leads/interactions.
• • Multiple administrative tasks: Including invoicing, mailers, outreach marketing, data entry, & updating data bases.
• • Project Management: Manage a team virtually using, skype, phone, and email correspondence.
• • Computer skills: Utilizing Microsoft Word, Excel, QuickBooks, Power Point.

May 2014 – Sep 2022 · 8 yrs 4 mos

• As a Chief People Officer//Human resource manager, my focus is people - I aim at fostering a credible and connected team and advising members to learn/train, improve, grow, and be more independent and ensure an organization operates smoothly. I support and partner with the executive team and all the C-level managers in developing and driving transformative change by using genuine data and technologically advanced tools that drive productivity. I define the culture, values, and principles at the workplace to co-create an engaged and connected team.
• ● I develop and manage all the people-centered responsibilities through hiring, training, performance management, and professional development.
• ● I create and design all the organization’s guidelines and policies.
• ● I manage payroll, contract, and rewards management systems.
• ● Organizing events and conferences for the employees.
• ● Administering all the hiring processes of new employees.
• ● Supervising the day-to-day operations of the Human Resources department.
• ● I maintain an employee information database with the utmost confidentiality and in line with GDPR
• rules.
• ● Ensuring all the employees comply with the HR policies.
• ● Creating new HR guidelines and policies and updating the existing ones.
• ● Counseling employees as and when required.
• ● Executing and leading the employee's annual review procedures.
• ● Managing workplace safety issues and complaints.
• ● I am leading, supporting, and following a diverse and inclusive organization where everyone with
• exceptional skill sets is welcomed.
• ● I focus on building and retaining an extraordinary class of team members.
• ● I lead, address, and solve challenging conversations on a broad range that are related to the team
• or the executives.
• ● Overseeing the employee's termination process.
• ● Conducting exit interviews to identify the reason for termination/resignation.
• ● I demonstrate collaboration throughout the organization and all its stakeholders.

Feb 2013 – Apr 2014 · 1 yr 2 mos · Bangalore, India

• ● Provide outstanding service to customers, potential customers and company.
• ● Responsible for the overall operation of the business development efforts.
• ● Selling to clients both face to face & over the Internet & telephone.
• ● Maintain a good working relationship with other company departments.
• ● Visiting prospective clients in their offices, attending trade shows and networking events.
• ● Making sure that junior employees reach their full potential through constant evaluation, coaching
• and training.
• ● Preparing a database of complete information & pro-actively hunt for target organizations and
• establish communications with those businesses that can benefit from our Company’s services.
• ● Once the potential client is won prepare tailor made proposals & Memorandum of understanding
• (MOU) as per the discussion & agreement between the client and the company.

May 2012 – Dec 2012 · 7 mos · Southern India

• Green belt trained.
• Handled the complete Business development in Lean Six Sigma.
• Training & Certification for the Southern India Education Institution & the Corporate companies.

Aug 2008 – Feb 2012 · 3 yrs 6 mos · Mangalore Area, India

• ● Responsible to get potential clients to the company.
• ● Perform sales and marketing calls to reserve meetings with prospective clients.
• ● Carry out client presentations expressing the value plan of products, solutions, and service
• offering.
• ● Follow-up with marketing materials and calls/monthly until relationship is recognized & trust is
• built.
• ● Conduct Marketing Audit and gain the response of the clients to improve the company's marketing strategies & plan our next step.
• ● Manage/coordinate the proposal process, set the schedule, create the outline, develop compliance matrix, and keep everything on track before starting the work.
• ● Prepare Request for the proposal (RFP), Request for quotation (RFQ) and Request for pricing (RFP).
• ● Reflect the strategy and short/long-term business objectives, providing detailed insight upon which
• clients will be able to offer a matching perspective.
• ● Responsible for developing & planning the project definition, budget & delivery.
• ● Interact with the client & finalize the quotation, design specification & project start date.
• ● Successfully manage & lead the project team.
• ● Co-ordinate between the clients and working groups engaged in project work.
• ● Developing & maintaining detailed project plan.
• ● Recording and managing project issues and escalating where necessary.
• ● Completely ensure that the project is delivered on time, within the budget & to the quality
• standards agreed.
• ● Preparing training modules and conduct training sessions to my fellow sub-ordinates.
• ● Handle product sales increase, individual sales efficiency and account bases by assessments sales
• activity plan.
• ● Developing client specific sales strategies, find innovative ways to boost the turnover and through
• initiating new client relationships.
• ● Update the management with the Daily activity reports.
• ● Successfully managing accounts activities including invoicing, Billing & revenue collection.

Nov 2007 – Jul 2008 · 8 mos · Bangalore

• ● Interviewing candidates based on the project requirement.
• ● In charge of personal interviews, technical tests & other procedures of recruiting candidates.
• ● Background check of the employees & consultants before joining us.
• ● Conducting the induction programs & communicating the company policies to the employees.
• ● Maintaining employee’s personal folders & database containing all the necessary details.
• ● Regular Interaction with the employees and consultants.
• ● Schedule training sessions for the employee’s regular coordination with the trainers.
• ● Working on employee’s payroll, leave records, timesheets.
• ● Regularly meetings with the Management.
• ● Prepare offer letters and other related documents & issue experience and relieving letters.