May 2022 – Nov 2023 · 1 yr 6 mos · Gurugram, Haryana, India · Hybrid

• As Head HR, I led Pan-India HR operations for a leading e-commerce company, managed a team of 78 members across 52 sites. I implemented HRMS automation, which enhanced data analytics and reduced operational costs by 19%. My role also involved driving diversity, equity, and inclusion initiatives, significantly improving workforce representation and fostering an inclusive workplace culture.
• Achievements-
• Reduced overtime by 40% and operational costs by 19% through HRMS automation.
• Improved blue-collar retention from 28% to 72% and white-collar retention from 12% to 6%.
• Delivered 25,000 man-hours of employee training, enhancing workforce skills and engagement.

Apr 2021 – May 2022 · 1 yr 1 mo · Gurugram, Haryana, India · Hybrid

• I directed HR operations for logistics and supply chain functions, managing compliance for 165 vendors across India. My role included overseeing industrial relations for a workforce of 48,000 employees across 3,200 locations. I implemented a compliance monitoring tool to ensure real-time tracking and regulatory adherence, driving operational transparency and efficiency.
• Achievements:-
• Negotiated a 37% to 50% reduction in service charges, delivering significant cost savings.
• Enhanced compliance management across 3,200 locations, ensuring 100% regulatory adherence.
• Supervised a high-performing team, aligning logistics and supply chain services with organizational goals.

Jul 2019 – Apr 2021 · 1 yr 9 mos · Gurugram, Haryana, India · Hybrid

• I managed HR operations for a global trade logistics company, overseeing a workforce of 2,800 employees across 56 locations. My responsibilities included driving employee retention initiatives, implementing change management strategies, and ensuring seamless integration during the company’s acquisition.
• Achievements:
• Improved employee retention by 15% through targeted engagement initiatives.
• Successfully executed change management strategies during post-acquisition integration.
• Streamlined HR processes to enhance operational efficiency across multiple locations.

Feb 2017 – Jul 2019 · 2 yrs 5 mos · Gurugram, Haryana, India

• I led Pan-India HR and Compliances for a workforce of 2,200 employees, ensuring alignment of HR processes with organizational objectives. My role involved addressing seasonal manpower challenges, driving operational continuity, and implementing data-driven workforce strategies.
• Achievements:
• Achieved 100% operational continuity during peak and festive seasons.
• Enhanced workforce reliability through strategic manpower planning and resource optimization.
• Strengthened HR operations to support business efficiency and resilience.

Apr 2016 – Feb 2017 · 10 mos · Gurgaon, India · On-site

• Led a team of 30 members in transforming the Personnel Department into HR Department, streamlining processes for 3500 employees.
• Managed end-to-end employee lifecycle and payrolling for 3500 manpower, ensuring accuracy and timeliness.
• Spearheaded departmental transformation at Securitas India, driving efficiency and effectiveness in HR operations.

Jan 2011 – Mar 2016 · 5 yrs 2 mos · Gurgaon, India · On-site

• Responsible for Managing HR functions for four States Haryana, Delhi, Rajasthan, and Madhya Pradesh.
• Led a team of 5 members to manage multiple locations and warehouses as well as one FMCG Plant at Mandideep, Madhya Pradesh.

Jan 2009 – Jan 2011 · 2 yrs · Delhi & Chhatishgarh · On-site

• HRBP for two projects based out at Chhatish Gargh along with Hiring of resources and Vendor Management.

Jan 2007 – Jun 2007 · 5 mos · Allahabad Area, India