Shiva Kant Shukla

Product Manager

Gurugram, Haryana, India7 yrs 9 mos experience

Highly Stable

Key Highlights

Led product roadmaps for user-centric lending solutions.
Achieved 50% year-on-year business growth in sales.
Implemented process improvements reducing delinquency rates.

Stackforce AI infers this person is a Fintech Product Manager with a strong focus on lending solutions and operational efficiency.

Contact

Skills

Core Skills

Product ManagementProduct DevelopmentOperations ManagementBusiness DevelopmentSales Management

Other Skills

AccountingAdaptive LeadershipAnalytical SkillsBusiness AnalysisBusiness StrategyChannel SalesCommunicationComputer ProficiencyCross-functional CoordinationCross-functional Team LeadershipCustomer EngagementDecision-MakingDirect MarketingDirect SalesDistribution Channel Management

About

I am a Product Manager with over five years of experience in digital lending, focusing on auto loans and retail lending. I have led product roadmaps, improved Loan Management Systems (LMS), and streamlined loan lifecycles. At IDFC FIRST Bank, I implemented process improvements that reduced delinquency rates and forged strong partnerships with fintech companies. Currently, at Pine Labs, I develop scalable, user-centric lending products through collaboration with engineering, design, compliance, and business teams. I am passionate about integrating strategic product development and customer-centric design to create impactful solutions that drive growth in the fintech sector.

Experience

7 yrs 9 mos

Total Experience

3 yrs 5 mos

Average Tenure

11 mos

Current Experience

Pine labs

Manager-Paylater

Jul 2025 – Present · 11 mos · On-site

Leading the product vision and roadmap for lending solutions, ensuring alignment with business goals and
customer needs.

Product ManagementProduct Development

Idfc first bank

4 roles

Program Manager

Jan 2023 – Jul 2025 · 2 yrs 6 mos · On-site

Drove end-to-end product lifecycle for lending solutions, from roadmap development, prototyping, to scalable deliveries aligned with compliance and business goals.
Resolved escalations within defined timelines, strengthening customer trust, and contributing to a 25%
increase in retention.
Oversaw the operational loan lifecycle—covering processing, disbursement, and collections—while partnering with IT teams to enhance the LMS and digitise KYC flows, improving process efficiency by 15% and strengthening compliance.
Built and nurtured strong partnerships with fintech platforms, external vendors, and fostered collaboration to ensure seamless delivery of services

Business StrategyStrategic PartnershipsPartner Relationship ManagementProduct Lifecycle ManagementOperations ManagementProduct Management

Senior Territory Manager

Oct 2021 – Dec 2022 · 1 yr 2 mos · On-site

I activated all branches in the auto loans department by promoting teamwork, leading to a 25% increase in business in inactive markets through collaboration with retail and corporate partners. I expanded channels like Maruti True Value and H Promise with quick decision-making and tailored programs. I also implemented digital initiatives, such as the account aggregator and digital mandate, to enhance customer experience and streamline the loan process.

Business StrategyLoan OriginationTeam ManagementDecision-MakingProduct ManagementBusiness Development

Sales Manager

Promoted

May 2020 – Sep 2021 · 1 yr 4 mos · On-site

I achieved 50% year-on-year business growth by expanding distribution and focusing on service delivery. I boosted channel partner productivity by 20% through targeted retail enhancements and led diverse teams to drive sales growth and operational efficiency. Furthermore, I reduced delinquency from 10% to 5% by implementing strategic process improvements.

Team ManagementRelationship BuildingDistribution Channel ManagementSales ManagementBusiness Development

Management Trainee

May 2019 – Apr 2020 · 11 mos · On-site

I led a team by coordinating with department heads and implementing strategic sales initiatives, which ultimately resulted in my promotion to Sales Manager. I increased market distribution by 50%, boosting sales volume.

Strategic PlanningChannel SalesRelationship BuildingSales ManagementBusiness Development

Tata chemicals

Intern

Apr 2018 – Jun 2018 · 2 mos · Jaipur

Analyzed the business needs and customized solutions to improve various
business processes

Business StrategyCommunicationStrategic PlanningAnalytical Skills

Sinha jain and associates

Account Assistant

May 2016 – Apr 2017 · 11 mos · Lucknow, Uttar Pradesh, India · On-site

Resolved over 150 monthly accounting discrepancies, increasing financial accuracy by 30%. Effectively communicated with 30+ clients and vendors, fostering strong relationships and ensuring timely project completion.

AccountingFinancial Accounting