May 2023 – Aug 2023 · 3 mos · New Delhi, Delhi, India · On-site

• Identified and onboarded strategic partners including OEMs, CPOs, fleet operators, and battery-swapping providers. Developed partnership strategy aligned with EV financing expansion plans and mobility ecosystem growth. Conducted financial and credit assessments to structure suitable EV leasing and financing solutions. Negotiated commercial terms, pricing, and partnership agreements to maximize long-term value. Managed contract milestones, payment schedules, and partner performance metrics. Collaborated cross-functionally with finance, product, CRM, and operations to ensure seamless partner onboarding.

Aug 2022 – Apr 2023 · 8 mos · New Delhi, Delhi, India · On-site

• Led EV financing partnerships with NBFCs, banks, and leasing companies for commercial EV deployment. Negotiated partnership frameworks, credit policies, and city-level expansion plans. Designed retail financing (Finance & Insurance) offerings to increase enquiry-to-sales conversions. Conducted training programs for Sales & CRM teams to strengthen financial product adoption. Presented financing proposals to fleet operators, logistics players, and institutional buyers.

Aug 2019 – Aug 2022 · 3 yrs · Gurugram, Haryana, India · On-site

• Led B2B sales operations for electric two-wheelers, driving revenue growth and strengthening presence across key corporate segments. Built and managed strategic partnerships across the EV ecosystem, including OEMs, 3PL providers, financiers, IoT solution providers, charge point operators (CPOs), and other stakeholders. Identified and engaged potential corporate clients, generating high-quality leads and successfully converting them into long-term business relationships. Developed a deep understanding of customer requirements and aligned electric two-wheeler solutions to meet operational, financial, and technological needs. Acted as the primary point of contact for enterprise clients, delivering continuous support, timely check-ins, and ensuring a superior customer experience. Monitored state EV policies, industry trends, and market shifts to stay ahead of the curve and refine sales strategies. Enhanced product knowledge and sales capabilities to drive consultative selling, solution-based engagement, and higher customer retention. Fostered internal and external collaboration to ensure smooth deployments, after-sales coordination, and overall customer satisfaction.

Jun 2018 – Jul 2019 · 1 yr 1 mo · New Delhi, Delhi, India · On-site

• Managed end-to-end customer engagement and solution delivery projects for metrology and inspection systems, covering opportunity development, requirement analysis, proposal management, and post-order execution.
• 1. Identified customer needs, defined project requirements, and assessed feasibility for inspection and metrology solution deployment.
• 2. Established stakeholder objectives and engagement plans across new and existing clients.
• 3. Prepared proposals, quotations, and techno-commercial strategies; planned delivery timelines and resource needs.
• 4. Developed territory growth plans and lead-generation strategies for untapped markets.
• 5. Managed the complete lifecycle from opportunity identification to order closure and payment follow-up.
• 6. Conducted customer meetings to address inspection, quality, and design challenges, delivering tailored solutions.
• 7. Delivered persuasive presentations and live demonstrations to showcase solution capabilities and ROI.
• 8. Coordinated with internal quality and design teams to deliver inspection services, CAD support, and specialized engineering solutions.
• 9. Maintained MIS reports to track leads, conversions, project progress, and target achievement.
• 10. Monitored customer feedback and performance metrics to ensure high service quality.
• 11. Finalized orders, ensured successful delivery of solutions, and secured long-term partnerships through post-project engagement and support.

Mar 2017 – Jun 2018 · 1 yr 3 mos · New Delhi, Delhi, India · On-site

• Identified and cultivated new client relationships by effectively showcasing products and services across target segments. Developed and executed comprehensive strategies for customer acquisition and retention, leveraging tailored schemes, proposals, quotations, and strong negotiation skills. Secured contracts for the sale of thousands of litres of fuel additives, delivering significant revenue growth and market penetration. Successfully influenced transporters and fleet operators to adopt fuel additives for improved vehicle performance and operational efficiency. Conducted high-impact presentations that led to contract closures with major fleet companies and government institutions. Motivated, trained, and supported distributors and their teams, ensuring strong understanding of the business model and driving channel performance. Led technical and commercial training sessions for executives and sales assistants, empowering them to achieve sales targets with confidence. Regularly reviewed cost structures and sales performance, generating detailed reports and maintaining clear communication through professional email correspondence. Ensured smooth, timely, and error-free execution of all processed orders. Presented online cleaning solutions (Polarchem L2K Chemical) to refinery clients, improving boiler and furnace efficiency through enhanced heat transfer and reduced downtime.

Sep 2013 – Sep 2014 · 1 yr · Corby, United Kingdom · On-site

• Led special projects to improve assembly processes, enhance line performance, and strengthen quality systems across multiple OEM supply lines.
• 1. Defined project goals for process optimisation, defect reduction, and production stability.
• 2. Assessed stakeholder needs and identified critical performance gaps across assembly lines.
• 3. Developed project plans covering scope, timelines, resource requirements, and risk assessments.
• 4. Planned improvements such as line balancing, FTTQ uplift, Poka Yoke/Safe Launch setups, and material-flow redesign.
• 5. Championed special projects including spatter analysis, Andon system implementation, defect reduction, and waste elimination.
• 6. Established Safe Launch and RTS areas with SOPs, Yamazumi studies, feasibility evaluations, visual sheets, and fault accumulators.
• 7. Designed complete work areas (layout, flooring, paint, footboards) ensuring process and safety compliance.
• 8. Created end-to-end material-flow processes, work instructions, checklists, and quality guidelines.
• 9. Supported mechanical drawing creation and facilitated procurement of tooling and machine components.
• 10. Executed transition of production lines to a new gas mixture, ensuring stable and safe operations.
• 11. Tracked productivity, defect levels, changeover times, and cost-saving metrics.
• 12. Evaluated tooling failures, implemented corrective actions, and monitored performance trends.
• 13. Validated improvements with stakeholders, documented results, and integrated lessons learned into standard processes.

Jul 2013 – Aug 2013 · 1 mo · New Delhi, Delhi, India · On-site

• Completed hands-on training at an authorized Hyundai service center, gaining practical skills in vehicle servicing, inspection, and maintenance procedures. Learned and executed standard service operations, adhering to OEM guidelines and quality standards. Developed understanding of workshop processes, service workflows, and technical fault identification. Interacted and coordinated with customers to understand concerns, communicate service details, and ensure a positive service experience. Built a strong foundation in both technical service competencies and customer handling skills within an authorized automotive environment.

Jun 2012 – Jul 2012 · 1 mo · New Delhi, Delhi, India · On-site

• Completed hands-on training at an authorized Hyundai service center, gaining practical skills in vehicle servicing, inspection, and maintenance procedures. Learned and executed standard service operations, adhering to OEM guidelines and quality standards. Developed understanding of workshop processes, service workflows, and technical fault identification. Interacted and coordinated with customers to understand concerns, communicate service details, and ensure a positive service experience. Built a strong foundation in both technical service competencies and customer handling skills within an authorized automotive environment.

May 2011 – Jul 2011 · 2 mos · Uttarakhand, India · On-site

• Underwent training focused on transportation and logistics optimization within the supply chain. Analyzed material flow, process timing, and route efficiency to identify opportunities for improving equipment utilization, manpower deployment, and fuel consumption. Supported the development of optimized transportation models to enhance logistics performance and streamline process lines. Planned and coordinated route flows to ensure timely delivery of parts within defined timeframes. Gained practical experience in supply chain planning, efficiency improvement, and operational coordination.