Shivam Maharshi

Product Manager

New York, New York, United States12 yrs 8 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 12 years in software design and development.
  • Led teams of 30+ engineers at Amazon.
  • Expert in driving architectural improvements.
Stackforce AI infers this person is a seasoned Software Development Manager with expertise in Ecommerce and Cloud Services.

Contact

Skills

Core Skills

Software ManagementEngineering ManagementSoftware Design & DevelopmentProject Management

Other Skills

CoachingTeam ManagementSoftware Operations & SecurityHiringCoaching & MentoringProject PlansTechnical ArchitectureSystem DevelopmentJavaAWSAPI DevelopmentDatabase ManagementAWS LambdaDynamo DBGraphQL

About

8+ years of technical team lead experience. 12+ years of software product design, development, security, operations and release experience. 8+ years of hiring, coaching, mentoring & performance assessment experience. Key Job Responsibilities 1) Lead teams of engineers. 2) Partner with product, legal and security leads. 3) Drive architectural improvements. 4) Hire and develop engineers through interviewing, coaching and mentoring. 5) Influence product roadmap. 6) Conduct developers performance assessment. 7) Build and enforce team productivity improvement mechanisms. Key Experience Domains • Ads and Ecommerce @ Amazon • Voice Assistant @ Alexa • Cloud Services @ AWS | Rackspace • Media Guidance @ TiVo • Job Portal @ Naukri • Mobile Services @ OnMobile

Experience

12 yrs 8 mos
Total Experience
--
Average Tenure
8 yrs 11 mos
Current Experience

Amazon

4 roles

Software Development Manager

Jan 2024Present · 2 yrs 5 mos

  • Leading Amazon Ads communications - recommendations, insights and educational content on channels - Emails, Texts, WeChat, Ads Console and Seller Central. We serve mutliple tech teams and marketers to send billions of notifications with high TPS and low latency to millions of advertisers every week.
Software ManagementEngineering Management

Senior Software Development Engineer III

Promoted

Jan 2023Dec 2023 · 11 mos

  • Key Job Responsibilities
  • 1) Lead teams of 30+ engineers working on E-commerce Catalog Syndication services.
  • 2) Lead product design, development, security, operations and launch.
  • 3) Partner with Product Leads, Legal and the broader Amazon organizations to build features for our US merchants.
  • 4) Drive architectural and software quality improvements across my team and the broader Catalog organization.
  • 5) Hire and develop engineers through interviewing, coaching and mentoring. Conducted 20+ interviews.
  • 6) Influence product roadmap. Recommended 10+ new feature enhancements & experimental initiatives.
  • 7) Conduct performance assessment for 15+ developers across multiple teams.
  • 8) Build and enforce team productivity improvement mechanisms.
  • Key Product Launches
  • 1) Buy With Prime Catalog Syndication - Enabled small & large segment merchants (>1 million catalog items) to syndicate their product catalogs from cloud providers (Amazon, Shopify, Salesforce etc.) to offer Buy with Prime feature on their DTC website.
  • 2) Catalog Core Bulk Operation Capabilities - Enabled merchants to efficiently perform large-scale asynchronous catalog bulk operations (Prime Auto-Enablement, Large Updates, Deletes, Price Resets etc.).
  • 3) Buy With Prime Catalog Enterprise APIs - Enabled large-segment merchants (>1 million catalog items) to perform catalog syndication via APIs allowing integration with their native DTC website systems for more flexible customization needs.
Software Design & DevelopmentProject ManagementCoachingTeam ManagementSoftware Operations & SecurityHiring+4

Software Development Engineer II

Promoted

Feb 2019Jan 2023 · 3 yrs 11 mos

  • Key Job Responsibilities
  • 1) Lead multiple teams of 10+ engineers working on E-commerce Catalog Syndication services, Order services & core platform components.
  • 2) Lead product design, development, security, operations & launch.
  • 3) Partner with Product Leads and the broader Amazon Organization to build features for our global merchants & shoppers.
  • 4) Drive architectural and software quality improvements across my team and the broader Catalog organization.
  • 5) Hire and develop engineers through interviewing, coaching and mentoring. Conducted 50+ interviews.
  • 6) Influence product roadmap. Recommended 20+ new feature enhancements & experimental initiatives.
  • 7) Conduct performance assessment for 10+ developers.
  • 8) Build and enforce team productivity improvement mechanisms.
  • Key Product Launches
  • 1) Buy With Prime Catalog Syndication - Enabled small & medium segment merchants (<100k catalog items) to syndicate their product catalog from Amazon to offer Buy With Prime feature on their DTC website. See: https://buywithprime.amazon.com/knowledge-center/catalog
  • 2) Amazon Explore Order Management - Lead Amazon Explore integration with Amazon Seller Central to enable merchants to sell off Amazon channel merchandize via Amazon Ordering system. Technologies involved Android, AWS Lambda, Dynamo DB, IOT, Cognito, GraphQL, Java, React, Redux.
  • 3) Amazon Alexa Skills APL Platform - Led development of Alexa Presentation Language (APL) core platform components to enable skill developers to create highly engaging, feature-rich, and flexible visual Alexa skills for any device with display. AWS S3, Java, DDB, Redshift. See: https://developer.amazon.com/en-US/docs/alexa/alexa-presentation-language/apl-document.html
  • 4) Amazon Alexa Skills Metrics - Led design & development of APL usage metrics to enable product leads to collect data of APL feature usage and recommend future enhancements.
Software Design & DevelopmentProject ManagementCoachingTeam ManagementSoftware Operations & SecurityHiring+4

Software Development Engineer I

Jun 2017Feb 2019 · 1 yr 8 mos

  • Key Job Responsibilities
  • 1) Collect requirements from Product leads.
  • 2) Implement code to develop features, enforce security mechanisms and operations monitoring.
  • 3) Design low level system architecture.
  • Key Software Deliverables
  • 1) Personalization Platform Validation System - Designed and implemented a system to automatically validate the migration of a tier-1 service serving 10 billion requests/day with p9999 latency SLA < 10 ms and 150+ clients with zero downtime.
  • 2) Personalization Platform Backfill System - Designed and implemented a backfill system to automatically fix missing data for a tier-1 service migration. Successfully backfilled 1.5 billion+ data entries for 400 million global users.
  • Technologies involved AWS S3, SQS, SNS, Firehose, Java, Scala, Memcached, Oracle DB.
Software Design & DevelopmentProject ManagementSoftware Operations & SecurityHiringCoaching & MentoringProject Plans+1

Rackspace, the #1 managed cloud company

Senior Software Developer - Intern

May 2016Aug 2016 · 3 mos · Blacksburg, Virginia · On-site

  • Reduced Rackspace service providers identity onboarding time by 99.66% from 24 hours to 5 mins. Designed & implemented the system to automate SAML Metadata generation and handshake between Identity Provider Astra and Service Providers FAWS in the project Astra Rackspace Unified Login for the Reach Yolo team. Developing SAML metadata exchange CRUD web services. Eliminated the need for container restart by implementing an automated lazily synchronized metadata reload system. Technologies involved Python, Cassandra, AWS - S3, SQS, SNS, Docker, Chef, SAML2, Flask, PyMock, VirtualEnv.
Software Design & DevelopmentProject ManagementCoachingSoftware Operations & Security

Virginia polytechnic institute and state university

Graduate Research Assistant

Jan 2016May 2017 · 1 yr 4 mos · Blacksburg · On-site

  • Led the design & implementation of a new REST module in Yahoo Cloud Serving Benchmark to benchmark restful web services. Led the infrastructure setup, performance measurement and analysis of a new transactional web archiving solution compared to existing state of the art solutions, in a RAM, CPU & network bandwidth design space. My transactional web archiving performed 50% better on network space than the most efficient solution available in the market - SiteStory. Technologies involved Java, Python, PHP, Yahoo Cloud Service Benchmark, Elastic Search, LogStash, Kibana, MediaWiki, MySQL, AWS, Memcache, Redis, Apache Web Server, Tomcat, Ansible.
Software Design & DevelopmentProject ManagementSoftware Operations & Security

Tivo

Software Development Engineer II

Jul 2013Jun 2015 · 1 yr 11 mos · Mumbai Area, India · On-site

  • Led the team of 10+ engineers to develop web cloud platform services to enable DTH media guidance via personal digital assistants. Received TiVo Bravo Award (2014) for outstanding performance amongst 20 members across multiple teams. Designed generic framework for request validations & interaction with third-party rest & soap APIs. Drove 30% improvement to reads performance with replication. Technologies involved Java, Groovy, MySQL, TSQL, Memcached, Rest, Soap, Virtual Box, Springs, Hibernate, Junit, Gradle, Maven.
Software Design & DevelopmentProject ManagementCoachingSoftware Operations & Security

Naukri.com

Senior Software Development Engineer

Jul 2012Jun 2013 · 11 mos · Noida Area, India · On-site

  • Led a team of 7 engineers to enhance features and operate User Data, Inbox, and Search services with 3 million+ requests a day. Drove 6 major bugs in these services affecting 1 million+ requests a month. Led feature deliveries with application development teams as a core member of web service platform research & development team. Technologies involved Java, JMeter, PHP, Linux Virtual Sever, Apache Http Server, Memcached, Lucene, Thrift.
Software Design & DevelopmentProject ManagementSoftware Operations & Security

Onmobile global ltd

Software Development Engineer

Jul 2011Jun 2012 · 11 mos · Bengaluru Area, India · On-site

  • Led the design & development of web services to provide live performance metadata, generate user events & feature usage reports for the International Sermon Service, User Reporting Tool, and Live Devotion over the call products. Increased API throughput by 15% using batch DB updates for bulk user operations. Technologies involved Java, JavaScript, Socket Programming, Tomcat, Springs, Hibernate, Jetty, MaxDB, MySQL, Google Web Toolkit, Junit, JSP.
Software Design & DevelopmentProject ManagementSoftware Operations & Security

Education

Virginia Tech

Master of Science (M.S.) — Computer Science

Aug 2015May 2017

Motilal Nehru National Institute Of Technology

Bachelor of Technology (B.Tech.) — Electronics and Communications Engineering

Jan 2007Jan 2011

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