Shivam Tandon

Director of Engineering

Delhi, India7 yrs 4 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Architected multi-agent AI systems for logistics automation.
Led projects saving over $40M annually.
Developed real-time platforms improving operational efficiency.

Stackforce AI infers this person is a Logistics and E-commerce technology leader with expertise in AI and cloud solutions.

Contact

Skills

Core Skills

Cloud ComputingArtificial Intelligence (ai)Software DevelopmentProject ManagementProgrammingData AnalysisStart-upsBusiness Strategy

Other Skills

Software Project ManagementPeople ManagementHigh-Level DesignBusiness DevelopmentSoftware Development Life Cycle (SDLC)Program ManagementTechnical LeadershipJavaReact.jsAmazon Web Services (AWS)Front-End DevelopmentBack-End Web DevelopmentContinuous Integration and Continuous Delivery (CI/CD)Retrieval-Augmented Generation (RAG)Large Language Models (LLM)

About

Engineering leader with ~7 years at Amazon, leading high-performing teams building supply chain, logistics, and AI-powered platforms across 8+ international markets — India, UAE, Saudi Arabia, Egypt, Turkey, Mexico, Brazil, Australia and Japan. I lead a team of 10–12 engineers across Inbound, Forecasting, Planning, External Fulfillment, and Packaging — collaborating with operations teams, seller partners, and vendors to deliver innovative, scalable solutions. My recent work includes architecting multi-agent AI systems (Strands Agents, AWS AgentCore, MCP) for logistics automation and building RAG + LLM pipelines for operational planning — driving $40M+ in annual cost savings. What I bring: 🤖 Agentic AI: Multi-agent systems, LLM orchestration, RAG, Claude Sonnet, Strands ☁️ AWS: Lambda, EC2, DynamoDB, S3, Airflow, OpenSearch, Cognito, KMS ⚙️ Backend/Frontend: Java (Spring Boot), Python, React, Microservices, RESTful APIs 👥 Leadership: Hiring, mentorship, architecture reviews, sprint planning, cross-functional delivery I thrive at the intersection of AI and real-world operations — turning complex engineering challenges into scalable, high-impact products.

Experience

7 yrs 4 mos

Total Experience

3 yrs 8 mos

Average Tenure

6 yrs 8 mos

Current Experience

Amazon

4 roles

SDM III

Promoted

Oct 2024 – Present · 1 yr 7 mos

Leading a dynamic tech team at Amazon, specializing in supply chain ecosystem tools and services for India and Emerging markets (UAE, Mexico, Brazil, Egypt, Australia) and established markets (EU5 and Japan). The domain spans Inbound, Forecasting, Planning, External Fulfillment, and Packaging — collaborating with internal operations teams, seller partners, and vendors to deliver innovative solutions while maintaining robust systems.
Key Responsibilities: Spearhead development and maintenance of critical supply chain tools, guiding teams through complete SDLC — from design to deployment. Drive architecture discussions, sprint planning, on-call rotations, and cross-functional delivery across multiple product domains.
AI & Automation:
Architected a multi-agent AI system (Strands Agents, AWS AgentCore, MCP) to automate truck arrival monitoring via WhatsApp — replacing manual oversight by 500+ operations associates, with >99.999% availability and <100ms latency
Led AI-powered delivery capacity planning automation using RAG, Claude Sonnet, and Strands — saving 350+ hours/year and eliminating manual errors
Technical Leadership: Deep expertise in AWS (Lambda, S3, EC2, DynamoDB, Airflow, KMS, Cognito, CloudFront, Connect), CI/CD pipelines, microservices architecture, RESTful APIs, and full-stack development (Java, Spring Boot, React). Experienced with relational and NoSQL databases (PostgreSQL, DynamoDB, OpenSearch).
Team & Strategy: Mentor and motivate engineers, allocate work by business priority, and foster collaboration across product, engineering, and stakeholder teams. Articulate technical designs to senior leadership and drive continuous improvement in engineering practices.
Stack: Java · Spring Boot · React · AWS · OpenSearch · Strands Agents · AWS AgentCore · MCP · RAG · Claude Sonnet

Software Project ManagementPeople ManagementHigh-Level DesignBusiness DevelopmentSoftware Development Life Cycle (SDLC)Program Management+14

Software Development Manager II

Promoted

Feb 2023 – Sep 2024 · 1 yr 7 mos

Built a real-time Seller Monitoring Platform (React + OpenSearch) for 1,000+ ops users tracking 150,000+ sellers — eliminated 8 legacy pipelines and 20 batch jobs, saving $100K/year and 65+ engineer-weeks
Launched WhatsApp-based seller communication via META Business APIs — achieved 67% read rate (vs. 10% for email), delivering $1.2M in savings through improved delivery accuracy in the Middle East
Automated manual calling for 13,000 sellers using AWS Connect, reducing manual effort by 21% across a 500-person ops team
Led a centralized international forecasting platform serving 7 countries and 180+ facilities — scaled 20x (5 → 100+ concurrent model executions) via Apache Airflow migration with zero downtime
Built React + Lambda/API Gateway forecasting dashboard with intelligent input validation — reduced planner time from 2 days to under 1 minute (99% reduction)

Performance ManagementHigh-Level DesignSoftware DevelopmentSoftware Project ManagementProject Management

Software Development Engineer II

Oct 2021 – Jan 2023 · 1 yr 3 mos

Working in Supply Chain execution team that builds product for the operations team working in Amazon warehouses. Also, building and improving tools that help vendors to track their return orders. Eventually impacting the delivery promise.

Core JavaProgrammingInterviewingAmazon CloudWatchAWS LambdaAlgorithms+28

Software Development Engineer

Jul 2019 – Sep 2021 · 2 yrs 2 mos

Developed a vendor banking information platform (Spring Web MVC, REST APIs) serving 16,000+ vendors and 100,000+ businesses across 6 regions (US, EU5, India, Australia, Japan, Brazil) — maintained 99.999% availability with AWS KMS encryption for sensitive financial data
Built automated daily invoice reporting (Ruby on Rails, async threads, SQL optimization) processing 80,000+ records — improved data coverage from 60% to 100%, saving 20 hours/week for the finance team
Built document attachment system (React, Java Spring Boot, S3/MySQL) processing 80,000+ uploads and 50,000+ downloads — reduced invoice resolution time by 40%

Core JavaProgrammingInterviewingAmazon CloudWatchAWS LambdaAlgorithms+23

Microsoft

Summer Intern

Jun 2018 – Jul 2018 · 1 mo · Mumbai Area, India

Developed a billing application for Azure CSP Partners ( Cloud Solution Providers).
The application could affect more than 200 Azure CSP partners and making the billing process easier and convenient. Reducing the time spent on billing from 3-4 Days every month to 1 hour every month.
Used Microsoft partner center REST Api's, Flask, Python, Pandas library to handle data, Aiohttp and Asycio for asynchronous api calls.

ProgrammingData AnalysisFlaskasyncioHTMLData Structures+6

Ezyschooling

Core Team Member

Apr 2016 – Dec 2016 · 8 mos · New Delhi Area, India

Start up to revolutionize the process of admissions, recruitments and payments in schools through the use of techinal skills.
Created Android application, and collaborated with Schools.

Start-upsBusiness StrategyManagementCommunicationTeam ManagementMarketing+1