Mar 2025 – Mar 2026 · 1 yr

Sep 2024 – Mar 2025 · 6 mos

Apr 2024 – Jul 2024 · 3 mos

Jan 2023 – Mar 2024 · 1 yr 2 mos

Nov 2021 – Nov 2022 · 1 yr · Bengaluru, Karnataka, India · Remote

• Owned Software Engineering Pod which consists of Back-end Engineering, Front-end Engineering, Test Engineering, Full Stack Development, Android Engineering, and iOS Engineering products which help 500+ working professionals uplevel & nail interviews in top tech companies contributing to the company revenue of xx+ Crore quarterly
• Led cross-team and stakeholder communication, and oversaw 5+ products' development from inception to launch
• Built & led a team of 10+ FTEs and 50+ contractors (Subject Matter Experts/FAANG+ Software Developers) by creating the interview process, taking interviews, mentoring & training new recruits, and reviewing their work
• Researched on what new products to launch & identified 5 new products of which 2 were put under development
• Talked to 100+ consumers to understand their feedback on the products to make product improvements
• Assisted with prioritization of 50+ product improvements to improve customer retention
• Performed analysis that identified an opportunity to reduce the pricing of a product by 15% & boost its revenue by 19%
• Collaborated with product managers and executed 50+ trainings for Sales team members increasing sales by 8%
• Reviewed marketing data with product managers on 4+ social media platforms to improve content/keywords/etc. there
• Worked with instructors to build interactive curricula and content improving course completion from 65% to 80%
• Worked with the project manager & product managers to do cost optimization which reduced the costs incurred by 23%
• Managed vendors for entire team end-to-end

Aug 2021 – Oct 2021 · 2 mos · Bengaluru, Karnataka, India · On-site

• Unacademy - India's Number 1 Startup, 2021.
• Building a team of Curriculum and Content Developers, Subject Matter Experts/Software Developers, Technical Content Editors, Graphic Designers, Project Managers, Program/Product Managers, and Market Research Associates
• Laid out the program strategy determining which program to launch for which audience and the development process for curriculum and content development & day to day work execution for the programs’ deliverables
• Collaborated with cross-team stakeholders for the smooth launch of the programs
• Interacted with different companies/vendors (Crio.Do, Turnitin, TechCurators, etc.) to see their offerings’ usage in ours
• Developed + Led curriculum and content in collaboration with Subject Matter Experts/Software Developers

Jan 2018 – Aug 2021 · 3 yrs 7 mos · Mumbai, Maharashtra, India · On-site

• upGrad - India's Number 1 Startup, 2020.
• Repeatedly recognized for top performance through fast-track promotions to Manager & Senior Manager
• Led the portfolio by collaborating with several teams assisting in xx+ Crores revenue quarterly
• Provided strategic direction, leadership, & project governance for the programs upskilling 2500+ consumers quarterly
• Created 10+ program plans, 100+ user stories and backlogs for priority-based development, launch and enhancement
• Led development of program features which averaged 4.6+ on 5
• Built & led a team of ~30 FTEs & 100+ contractors (SMEs). The team's ESAT was 640% better than the organization's
• Performed 'Product Learner Outcome (PLO)' fits making each program super-consumer centric enabling ~80% of consumers to have desired outcomes/TAP. The programs have an average NPS of 60+ & CSAT of 75%+
• Performed 30+ Competitor Analysis & did implementations of features to keep programs competitive
• Aligned 20+ new stakeholders with program vision & strategy
• Tracked & managed the development and launch of 100+program deliverables/features (5+ weekly) in collaboration with teams/stakeholders. Resolved issues and conflicts
• Did Learning Analytics on performance & feedback data from LMS, NPS & CSAT surveys
• Recorded videos in the studio and delivered 50+ live webinars & trainings for the consumers
• Served as an escalation point and solved 1000+ consumer queries myself & via communications to apt teams & levels
• Analyzed the existing development processes & made recommendations improving the team's efficiency by ~8%
• Supervised the project execution teams for timely & cost-effective development
• Executed 100+ sales training and revamped marketing content which increased sales by 6.7%
• Collaborated with 5+ B2B clients & designed customized programs for them
• Collaborated with Faculty/SMEs for developing curriculum and content including videos, codes, assessments, assignments, capstone projects, and documentation

Dec 2015 – Jan 2018 · 2 yrs 1 mo · NCR, India | South Korea · On-site

• Worked at Samsung R&D Institute - Delhi and at Samsung headquarters in South Korea on Samsung Smart TV.
• Work:
• Developed container-based microservices, APIs, Web Portals and Batches for Samsung Smart TV Apps-Store Service serving 1.6 Billion API requests/Day. Laid the foundation of Microservices Architecture & Containerization via ISB improving the service availability by 29% and reducing the infrastructure costs by 45%
• Worked at the headquarters in South Korea for 3 months to discuss the business requirements and do R&D for the new architecture changes in the Samsung Smart TV's backend
• Did code review of 5+ peers and mentored 4 new team recruits

Jun 2015 – Nov 2015 · 5 mos · Hyderabad, Telangana, India · On-site

• MAQ Software is a Microsoft Gold Partner company.
• Developed 15+ modular configurable web components working in Agile launched in a BI project for Devon Energy.

May 2014 – Jul 2014 · 2 mos · Mumbai, Maharashtra, India · On-site

• Developed Admin Functionality for Education Portal, Utility for Wikipedia and 10+ Education-giving Flash Files launched open-source