Jul 2024 – Jul 2025 · 1 yr · Durham, North Carolina, United States · Remote

• The Duke International Network aims to provide a platform to build connections and facilitate opportunities for alumni and international students to engage with each other and with the Duke community.

Feb 2023 – Jan 2026 · 2 yrs 11 mos · Austin, Texas, United States

• Leading multiple projects across business domains from inception to closure. Some of my key responsibilities include:
• Stakeholder management
• Project planning
• Risk Management
• Project Charter creation
• Project Budget management
• Resource Management

Sep 2022 – Dec 2022 · 3 mos · Durham, North Carolina, United States

• Convened and advised by the Director of Off Campus and Community Housing, the Duke Off Campus Advisory Board advises on the university’s strategy for off campus and community housing in Durham. The board focuses on issues of safety, affordability, access (how students find a place to live in Durham), and education.

Jun 2022 – Dec 2022 · 6 mos · Durham, North Carolina, United States

• Mentor for 30+ students who joined the MEM program in Duke University in Fall '22.
• Helping the students transition to live in Durham and Duke, sharing advices and learning from my own experiences at Duke, helping students understand which Engineering Management track would be best suited for their career aspirations, and supporting them throughout the semester, starting with the Orientation week on campus!

Jun 2022 – Dec 2022 · 6 mos · Durham, North Carolina, United States

• Entrusted with the responsibilities of assisting the Professor in Product Management, in conducting lectures, creating assignments, engaging students, and grading them throughout the semester.

May 2022 – Aug 2022 · 3 mos · Durham, North Carolina, United States

• Project Management Innovation: Leading and implementing project management innovation within the Office of the Provost.
• Managed various stakeholders’ requirements, conducted market research, analysis, testing & department wide implementation of project management tool to organize & manage the entire office’s projects on a shared space.

Sep 2022 – Dec 2022 · 3 mos

• Truths are rarely soft. Many are harsh, hard to process, harder to accept.
• Nevertheless, my book ‘Soft Truths’ encapsulates Truths of life in a way that I hope will be soft on you.
• Each Truth has spawned from a phase in my life or an incident I have experienced that I have had difficulty comprehending, processing, articulating, or making peace with.
• An enormous amount of emotional work has gone into resolving each of these issues in my life, which has led to the birth and recognition of a Truth - a Truth that’s universal, a Truth you have probably pondered upon, just as I have.
• By writing about them, all I hope to do is reach someone who needs a little clarity. If every poem of mine can provide comfort and clarity to even a single person looking for it, the poem will have fulfilled its destiny.

Sep 2022 – Dec 2022 · 3 mos · Durham, North Carolina, United States

• I am working with my team to help Invaio make an informed strategic decision based on extensive market research to understand the applications for their product, which is Insect protein.
• Conducting research to understand the characteristics demanded by the customer for each application.
• Creating projections for size and expected growth for the applications.
• Understanding the value chain for the processing market.
• Conducting research to understand the present competition in the processing market, their main technologies, their business models, source of funding, size of facilities and throughput.

Sep 2022 – Dec 2022 · 3 mos · Durham, North Carolina, United States

• Employing design thinking and innovation strategies to validate market viability for E-sentience's wearable stress management device, and developing go-to-market strategies.

May 2022 – Aug 2022 · 3 mos · Durham, North Carolina, United States

• Performed data analytics & representation for the university-wide interdisciplinary projects’ department Bass Connections to highlight the pain points of the students as well as to assimilate their suggestions to make the program better for future batches.

Jan 2022 – May 2022 · 4 mos · Durham, North Carolina, United States

• Responsible for reading, understanding, analyzing hundreds of research papers in various fields such as Natural Sciences, Humanities, Art, History, Professional & Applied Sciences, starting from 2014 till date, making decisions on the ones to be published on Duke University's website for representing women in research areas.

Oct 2020 – Dec 2021 · 1 yr 2 mos

• Global brand reputation management, community management, stakeholder management, crisis management, crisis reporting, and escalation management for the largest IT organization in India, with half a million-employee base with 12 million+ followers across social media; reported to the CMO.
• Conducted performance analytics of social media content, benchmarking against competition, and developed 30+ performance reports for the CMO, to aid increasing of followers, positive sentiment, improved brand recognition and perception, leading to TCS’ social media presence becoming one of the fastest growing online communities across platforms.
• Created brand scorecard report every month for the CEO to help create global social media strategy for the next month.
• Increased platform engagement by 200% in a quarter by brainstorming & implementing newer engagement strategies.
• Led global access management and implemented a global approval granting mechanism to increase security of TCS’ online presence.

Mar 2019 – Oct 2020 · 1 yr 7 mos

• Led a team of 20 members and deliverables during sprints, creating user stories, prioritizing backlogs, improving customer satisfaction index.
• Led the transition to working from home during COVID by implementing Secured Borderless Workspaces to remain on-track for client deliverables.
• Implemented a mentorship program for fresh recruits to enhance their technical skills, leading to faster resource deployment.
• Major margin improvements in billing within my Projects by deployment of new joiners and creating programs for upskilling of senior associates.
• Led the transition to Agile working and reporting via Kanban dashboard to decrease the development timelines by 30% for a team of 12 members.
• Achieved the milestone of being the first Project in the Account to be 100% agile, by driving competencies and fulfilling customers’ agile prerequisites for a team of 100+ team members.
• Led the resourcing & staffing requirements, managed attrition by 100%, maintained net zero loss in revenue due to attrition for project of 50+ team members.
• Created Presales pitch for newer engagements & led client management team for renewal of 15 contracts annually which generated multi-million USD in Annual Revenue.

Mar 2018 – Feb 2019 · 11 mos

• Created Solution Documents in response to RFPs, prepared deal-winning proposals with the help of SME connect, created transition planning timelines, delivery timelines, product roadmaps, and relevant case studies.
• Conducted market research, industry research, competitor analysis to strengthen the RFP response
• Highlighted organizational capabilities with respect to domains, collaborated with the developer teams & business teams for technical & domain expertise
• Closed new-logo deals, helped win project extensions for existing deals

Aug 2016 – Feb 2018 · 1 yr 6 mos

• Worked in a customer facing role, led two ERP modules for implementing standard & customized set-ups, along with testing and rollout for companies acquired by SAP between 2016 and 2018.
• Led the automation project for the SAP M&A process, leading to a reduction in time by 98%.

Jan 2016 – Jun 2016 · 5 mos · Mumbai, Maharashtra, India

• Headed the Project IT-CSAT FY 15-16, the annual employee satisfaction survey for all Birla group companies across the world to capture satisfaction levels, pain-points, and suggested measures for improvements for several domains.
• Launched international campaign and promotions, collaborated with CIOs to customize the survey to increase participation.
• Performed survey tool analysis and selection, survey designing and launch in six languages.
• Performed data analysis and report generation in 50% less time compared to the previous year and, broke all the records of survey participation count till then.

Sep 2015 – Dec 2015 · 3 mos

• Recognized for analyzing the constructive feedback from the batches of 2014 and 2015 to come up with strategies & suggestions to improve the learning experience and the teaching methodologies of the Program.

Aug 2015 – Dec 2015 · 4 mos

Mar 2015 – Mar 2015 · 0 mo

• -Presented a paper titled "Employee engagement and retention" in the International conference. The paper received appreciation from the esteemed panel of judges and got published in the ICEBM Journal for the year 2015.

Jan 2015 – Dec 2015 · 11 mos

• Solving the queries of the aspirants and strategizing to increase the brand value of the Department of Management via social media platforms and various other important changes.

Nov 2014 – Dec 2015 · 1 yr 1 mo

• The club with the help of its five dedicated members conducted various competitions as part of the Annual Management Convention of BITS, Pilani - Interface 2015.

Jan 2015 – Dec 2015 · 11 mos