Shreyas N Pandith — Operations Associate

"True impact comes from understanding people, harnessing data, and shaping experiences that inspire growth." From civil engineering to HR consulting, my journey has been about building structures—first physical, then organizational. At Amazon Development Centre, I transform complex HR operations into seamless employee experiences, turning data into insights and challenges into solutions. Mastering Workday, SAP HCM, Kronos, ADP, QuickSight, and Excel power pivots, I combine technical expertise with people-centric thinking to streamline workflows, enhance compliance, and elevate organizational performance. Impact & Milestones: ✔️ Reduced internal transfers by 10% through process and self-service solutions ✔️ Cleared backlog leave-of-absence cases, boosting employee satisfaction ✔️ Streamlined payroll and case management, improving data accuracy and resolution speed ✔️ Certified in SAP HCM, Workday, and HR Analytics using MS Excel Edge & Expertise: 🔹 HR Business Partnering and Analytics Certifications 🔹 Mastery of Workday, SAP HCM, Kronos, ADP, QuickSight, and Excel power pivots 🔹 Skilled in employee relations, process optimization, and data-driven HR Projects That Define My Work: ◼️ Transfer-Rate Reduction – Optimized workflows, boosting efficiency ◼️ Site HR Case Analysis – Resolved routing inefficiencies, enhancing satisfaction ◼️ CEM Centralization – Cleared LOA backlogs, strengthening service delivery ◼️ Agentic AI Pilot – Integrated AI solutions to reduce manual HR effort Every challenge has refined my skills, every system I mastered has expanded my perspective, and every employee interaction has deepened my purpose: to empower people and elevate organizations.

Stackforce AI infers this person is a Human Resources professional with a strong focus on data-driven HR solutions and employee experience.

Location: Bangalore, Karnataka, India

Experience: 8 yrs 6 mos

Skills

Hr Case Management
Compliance Monitoring
Payroll Processing
Hr Data Analysis
Customer Service
Process Improvement
Construction Planning
Quality Assurance

Career Highlights

Reduced internal transfers by 10% through innovative solutions.
Cleared backlog leave-of-absence cases, enhancing employee satisfaction.
Streamlined payroll processes, improving data accuracy and resolution speed.

Work Experience

Amazon

ACM Consultant (1 yr 7 mos)

Human Resources Assistant (2 yrs 8 mos)

Customer Service Associate (1 yr 1 mo)

Divakar Constructions

Civil Engineer (3 yrs 2 mos)

Education

Bachelor of Engineering at St Joseph Engineering College, Mangaluru

Shreyas N Pandith

Operations Associate

Bangalore, Karnataka, India8 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Reduced internal transfers by 10% through innovative solutions.
Cleared backlog leave-of-absence cases, enhancing employee satisfaction.
Streamlined payroll processes, improving data accuracy and resolution speed.

Stackforce AI infers this person is a Human Resources professional with a strong focus on data-driven HR solutions and employee experience.

Contact

Skills

Core Skills

Hr Case ManagementCompliance MonitoringPayroll ProcessingHr Data AnalysisCustomer ServiceProcess ImprovementConstruction PlanningQuality Assurance

Other Skills

HR ConsultingAdaptabilityMentoring & TrainingMicrosoft ExcelCommunicationProblem SolvingProject PlanningSAP HCMData-driven Decision MakingStakeholder CollaborationEmpathyCompliance ManagementProcess OptimizationOracle PeoplesoftTime & Attendance Management

About

Experience

8 yrs 6 mos

Total Experience

4 yrs 3 mos

Average Tenure

5 yrs 4 mos

Current Experience

Amazon

3 roles

ACM Consultant

Promoted

Oct 2024 – Present · 1 yr 7 mos · Bengaluru, Karnataka, India

Delivering holistic HR case management, addressing employee needs, ensuring compliance, and optimizing processes for better workforce experience.
Provided comprehensive case solutions, ensuring adherence to regulations and company policy.
Enhanced communication between employees and stakeholders, reducing resolution time.
Streamlined leave, benefits, and accommodation processes to boost efficiency.
Collaborated with HR Centers of Excellence, Payroll, Legal, and Safety for smooth coordination.
Implemented process improvements, improving transparency and timeliness in communication.
HR Case Management, Leave Management, Payroll Coordination, Stakeholder Collaboration, Compliance Monitoring, Employee Experience

HR ConsultingAdaptabilityHR Case ManagementCompliance Monitoring

Human Resources Assistant

Promoted

Jan 2022 – Sep 2024 · 2 yrs 8 mos · Bengaluru, Karnataka, India

Handled payroll operations, time and attendance data, and employee self-service requests while using HR data analytics to improve accuracy and efficiency.
Ensured payroll accuracy by correcting timecard and leave data for hourly and salaried staff.
Reduced payroll defects through refined attendance tracking and data validation.
Supported employees through MyHR self-service platform, ensuring quick issue resolution.
Extracted KPI insights from QuickSight dashboards to support data-driven actions.
Strengthened payroll and attendance workflows, enhancing overall team performance.
Payroll Processing, Time & Attendance Management, HR Data Analysis, Employee Self-Service, Policy Implementation, QuickSight Analytics

Mentoring & TrainingMicrosoft ExcelPayroll ProcessingHR Data Analysis

Customer Service Associate

Oct 2020 – Nov 2021 · 1 yr 1 mo · Mangaluru, Karnataka, India · Remote

Handled customer communications, processed service requests, tracked orders, and optimized processes to improve customer satisfaction.
Managed customer queries and processed replacement or refund requests accurately.
Tracked order histories and captured feedback to refine customer service processes.
Contributed to initiatives that reduced wait times and improved response quality.
Documented and escalated abuse-related customer reports in compliance with policies.
Customer Service, Communication, Problem Solving, Process Improvement, Feedback Management, Service Quality

CommunicationProblem SolvingCustomer ServiceProcess Improvement

Divakar constructions

Civil Engineer

Jan 2017 – Mar 2020 · 3 yrs 2 mos · Mangalore Area, India · On-site

Supervised construction projects, reviewed technical drawings, managed resources, and ensured quality delivery within project timelines.
Completed a G+3 commercial building within deadlines and quality benchmarks.
Reviewed engineering drawings to accurately calculate material requirements.
Managed construction and maintenance of a 7,500 sq. ft. commercial-residential project.
Processed subcontractor invoices on schedule, maintaining seamless project flow.
Construction Planning, Project Coordination, Resource Management, Quality Assurance, Material Estimation, Budget Oversight

Project PlanningProblem SolvingConstruction PlanningQuality Assurance