Apr 2023 – May 2024 · 1 yr 1 mo · Bengaluru, Karnataka, India · On-site

• Tenure Highlights:
• Had the Lowest Churn in the Team
• Overachieved the Upsell Target by 60%
• Had the highest multi-year renewals booked in the team.
• Mentored and Guided the Newcomers

Jul 2022 – Apr 2023 · 9 mos · Bengaluru, Karnataka, India

• Tenure Highlights: Worked for two regions as we were short-staffed and achieved the Highest Renewal/ Retention Targets
• Helped the new Joines to Scale Up

Dec 2020 – Jun 2022 · 1 yr 6 mos · Chennai, Tamil Nadu, India

• Tenure Highlights:
• Handled High Value Accounts with Max Spend of $500000
• Increased the Customer Retention Rate by 20%
• Increased the Upsell Rate by 35%
• Was part of the Interview Panel
• Mentored and Trained the New Joiners

Sep 2018 – Dec 2020 · 2 yrs 3 mos · Greater Chennai Area

• Tenure Highlights:
• ✔ Was promoted to a Manager Role in 2 Years and handled a team
• ✔Created strategies for business growth of the E-Auction Software Platform.
• ✔ Over-achieved the targets in the first 2 years
• ✔ Initiated and implemented E-Publicity to boost the revenue streams in terms of the number of auctions booked and increased additional revenue.
• Strategic Growth Leadership: Develop and oversee business expansion strategies for the E-Auction Software Platform, ensuring the team's efforts align with company goals.
• Revenue & Client Acquisition Management: Guide the team in establishing and maintaining partnerships with leading banks, driving exceptional business growth and exceeding regional targets.
• Marketing & Publicity Oversight: Lead the implementation of E-Publicity initiatives to maximize brand visibility and auction bookings.
• Business Development & Relationship Management: Direct market research efforts and mentor team members in building strong relationships with existing customers to promote software adoption
• Sales Team Leadership: Manage and support the sales team, providing training, setting targets, and ensuring performance optimization to achieve business objectives.
• Client & Stakeholder Engagement: Lead high-level discussions with clients, driving trust, goodwill, and business expansion.
• Performance Monitoring & Account Management: Establish structured account strategies, conduct quarterly performance reviews, and oversee revenue forecasting to improve operational efficiency.
• Market Research & Innovation: Mentor the team in conducting industry research and developing strategic plans for product advancements.
• Negotiation & Customer Satisfaction Enhancement: Supervise client negotiations, ensuring that the team secures purchase orders with optimal outcomes and maintains high customer satisfaction levels.

Apr 2016 – Sep 2018 · 2 yrs 5 mos · Greater Chennai Area

Dec 2014 – Feb 2016 · 1 yr 2 mos · Greater Chennai Area

• Highlight:
• ✔ Oversaw association with 2 major banks for continuous business growth
• ✔ Initiated the business development in Tamil Nadu and implemented strategies to exponentially boost business growth
• During my tenure at M/S 4 Closure, I successfully generated constant revenue through B2B deals, Lead Generation and Conversion while proficiently dealing with all aspects of Sales Growth, New Products and Training. I resolved Client issues by providing best possible solutions to achieve customer satisfaction and retention and even exceeded Revenue every month using up selling techniques and constant support.
• Over the years, I attended all Sales Trainings and later on trained new employees and even developed business plans and marketing strategies aimed at attaining/ surpassing business development objectives. I oversaw market research pertaining to thorough assessment of industry sectors while acquiring thorough knowledge of company’s product portfolio, pricing and market positioning to conduct knowledge sharing sessions with new employees.