Shubham Jha

Product Manager

Mumbai, Maharashtra, India5 yrs 2 mos experience

Highly StableAI Enabled

Key Highlights

Expert in AI-driven fintech product innovation.
Proven track record in reducing NPAs and enhancing customer journeys.
Strong collaboration with cross-functional teams for seamless delivery.

Stackforce AI infers this person is a Fintech Product Manager with expertise in AI-driven solutions and customer-centric strategies.

Contact

Skills

Core Skills

Product ManagementTechnical Product ManagementProduct Road Mapping

Other Skills

AI-led repaymentcollections productspredictive pre-delinquency modelsUPI AutoPayeNACH solutionscollaboration with data sciencerisk managementengineering teamspredictive modelingclient requirements analysistailored product solutionscollaboration with salestechnical demonstrationstraining sessionsrequirement gathering

About

At Paytm, I drive product innovation in the lending repayment lifecycle, focusing on pre-delinquent strategies, UPI AutoPay, eNACH, and digital collections. My role involves designing scalable repayment solutions that reduce NPAs, automate customer journeys, and deliver seamless repayment experiences while ensuring compliance and customer trust. Earlier at Vymo, I leveraged my expertise in crafting tailored product solutions for BFSI clients by addressing lending and collections needs. Collaborating with cross-functional teams, I contributed to end-to-end solution deployment, technical demonstrations, and client onboarding, ensuring high customer satisfaction and seamless delivery. Holding a Bachelor of Technology in Electronics and Communication Engineering from Guru Ghasidas University, I am motivated by the intersection of technology and business. Passionate about driving fintech innovation, my goal is to empower organizations with impactful, efficient, and customer-centric solutions.

Experience

5 yrs 2 mos

Total Experience

2 yrs 3 mos

Average Tenure

8 mos

Current Experience

Paytm

Product Manager - I

Sep 2025 – Present · 8 mos

Driving AI-led repayment and collections products to reduce delinquencies and improve recovery rates.
Building predictive pre-delinquency models, UPI AutoPay, and eNACH solutions to enable proactive nudges, optimize borrower behavior, and deliver frictionless lending journeys.
Collaborating with data science, risk, and engineering teams to design intelligent repayment experiences and reduce NPAs.

AI-led repaymentcollections productspredictive pre-delinquency modelsUPI AutoPayeNACH solutionscollaboration with data science+4

Vymo asia

3 roles

Product Manager

Promoted

Oct 2024 – Sep 2025 · 11 mos · Mumbai, Maharashtra, India

Analyzed client requirements to design tailored product solutions, enhancing user experience and satisfaction.
Collaborated with sales and engineering teams to ensure seamless project alignment and execution.
Delivered technical demonstrations and training sessions, empowering clients to maximize product utilization.
Maintained expertise in industry trends, contributing to innovative solutions that drove customer success.

client requirements analysistailored product solutionscollaboration with salesengineering teamstechnical demonstrationstraining sessions+2

Associate Product Manager

Promoted

May 2023 – Nov 2024 · 1 yr 6 mos · Mumbai, Maharashtra, India

Implementation and Onboarding of new client (Launches)
Requirement gathering & Creation of detailed Business Requirement and functional specifications Docs based on the proposed solution
Delivering the product implementation & Roadmap
Engage with client IT/ISG teams, to elicit and document the requirements of the non-functional areas (Security/Performance etc.)
Work with various internal teams setup, configure and deliver the solution to the Customer
Build consensus with the service deliver team on the customer deliverables.
Training Client teams on all aspects of the solution

requirement gatheringbusiness requirement documentationfunctional specificationsclient engagementsolution deliveryProduct Management

Solutions Specialist

May 2022 – May 2023 · 1 yr · Mumbai, Maharashtra, India

Creation of detailed Business Requirement and functional specifications Docs based on the proposed solution
Configurations - JSON
Requirement gathering & Demo of new change requests delivery

business requirement documentationconfigurationsrequirement gatheringdemo delivery