Shubham Jindal

Software Engineer

Delhi, India5 yrs experience

Most Likely To SwitchAI Enabled

Key Highlights

Led AI-driven initiatives at Zomato.
Developed LLM-based fraud detection saving ₹1 Cr/month.
Built India's first crowd-powered weather backend.

Stackforce AI infers this person is a Backend-focused engineer with strong AI/ML capabilities in the SaaS industry.

Contact

Skills

Core Skills

Backend DevelopmentAi/mlMentoring

Other Skills

AIAJAXAPI DevelopmentAmazon DynamodbAmazon Web Services (AWS)AngularApache KafkaAutomationBootstrapC++CRM DevelopmentCalendar System DevelopmentCascading Style Sheets (CSS)Data AnalysisData Structures

About

• Senior Software Engineer with 3+ years of experience, currently building scalable systems at Zomato. I specialize in backend development with strong problem-solving skills and a solid foundation in data structures and algorithms. • I’ve worked with LLMs and prompt engineering, exploring AI-powered solutions to enhance user experience and automation. • Previously, I contributed to fast-paced startups like Shiprocket and Corefactors, delivering impactful features in collaborative, agile teams. • While I have core strengths, I’m not limited to any one technology — I’m always eager to learn, adapt, and explore new domains that challenge me to grow as both an engineer and a teammate. Open to work on new languages and technologies such as JAVA, Python, AI/ML

Experience

5 yrs

Total Experience

2 yrs 6 mos

Average Tenure

3 yrs

Current Experience

Zomato

3 roles

Software Development Engineer - II

Jul 2025 – Present · 11 mos · Gurugram, Haryana, India · On-site

- Leading AI driven rider support initiatives, optimizing and automating support processes and saving agent costs.

Large Language Models (LLM)AIAutomationBackend DevelopmentAI/ML

Software Development Engineer - I

May 2023 – Jun 2025 · 2 yrs 1 mo · Gurugram, Haryana, India · On-site

𝗥𝗶𝗱𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗙𝗹𝗼𝘄𝘀 – 𝗙𝗿𝗮𝘂𝗱 𝗗𝗲𝘁𝗲𝗰𝘁𝗶𝗼𝗻 & 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻
Built LLM-based real-time fraud detection, saving ₹1 Cr/month.
Migrated systems to microservices; improved scalability and resource efficiency.
𝗥𝗶𝗱𝗲𝗿 𝗚𝗶𝗴𝘀 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻 – 𝗖𝗵𝘂𝗿𝗻 & 𝗔𝘃𝗮𝗶𝗹𝗮𝗯𝗶𝗹𝗶𝘁𝘆
Developed gig allocation strategies to reduce churn and boost availability.
Used engagement data to design dynamic incentives and retention plans.
𝗪𝗲𝗮𝘁𝗵𝗲𝗿𝗨𝗻𝗶𝗼𝗻.𝗰𝗼𝗺 – 𝗦𝗰𝗮𝗹𝗮𝗯𝗹𝗲 𝗪𝗲𝗮𝘁𝗵𝗲𝗿 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲
Built India’s first crowd-powered weather backend with 650+ edge devices.
Delivered real-time, low-latency weather APIs with robust data validation.
Integrated with Eternal’s ecosystem for real-time decision making.
𝗙𝗹𝗲𝗲𝘁 𝗖𝗼𝗮𝗰𝗵 𝗔𝗽𝗽 – 𝗧𝗲𝗮𝗺 𝗟𝗲𝗮𝗱 & 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆
Led development of driver training and performance features.
Improved app scalability, responsiveness, and user outcomes.

Large Language Models (LLM)MicroservicesData AnalysisBackend DevelopmentAI/ML

Software Development Engineer Intern

Nov 2022 – Apr 2023 · 5 mos · Gurugram, Haryana, India · On-site

Automated support ticket generation based on rider history, which helped reduce the support team size and contributed to significant 𝗰𝗼𝘀𝘁 𝘀𝗮𝘃𝗶𝗻𝗴𝘀 𝗼𝗳 ₹𝟲𝟬 𝗹𝗮𝗸𝗵𝘀/𝘆𝗲𝗮𝗿.
Served as a founding member of the 𝐅𝐥𝐞𝐞𝐭 𝐂𝐨𝐚𝐜𝐡 𝐀𝐩𝐩, a mobile solution enabling fleet coaches to easily interact with riders and access comprehensive rider data spanning the logistics ecosystem and rider lifecycle—facilitating better communication and 𝐡𝐞𝐥𝐩𝐢𝐧𝐠 𝐫𝐞𝐝𝐮𝐜𝐞 𝐫𝐢𝐝𝐞𝐫 𝐜𝐡𝐮𝐫𝐧.
Developed and maintained APIs for the Logistics Order Service, enabling real-time order data retrieval; also wrote comprehensive test cases to ensure code quality and reliability.

API DevelopmentAutomationBackend Development

Shiprocket

Software Engineer Intern

Jan 2022 – Mar 2022 · 2 mos · Gurugram, Haryana, India · Remote

Developed a custom calendar system for scheduling warehouse slots, 𝗿𝗲𝗱𝘂𝗰𝗶𝗻𝗴 𝗼𝘃𝗲𝗿𝗰𝗿𝗼𝘄𝗱𝗶𝗻𝗴 𝗯𝘆 𝟵𝟬% and optimizing on-site workforce management.
Automated the 𝐢𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧 𝐨𝐟 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐡𝐨𝐩𝐢𝐟𝐲 𝐬𝐭𝐨𝐫𝐞𝐬 with the Shiprocket platform, cutting down manual installation by 𝟳𝟬% and reducing the sales team's operational workload by 𝟱𝟬%.
Collaborated with product and engineering teams to ensure scalable and user-friendly solutions aligned with business goals.

Calendar System DevelopmentAutomationBackend Development

Corefactors

Junior Associate Engineer

Aug 2021 – Oct 2021 · 2 mos · Remote

Contributed to the design and development of Teleduce, a CRM product built using Django, by identifying and resolving key performance bottlenecks across the stack.
Implemented an interactive, UI-driven feature that improved user engagement and contributed to a 𝟭𝟬% 𝗶𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝗶𝗻 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗮𝗰𝗾𝘂𝗶𝘀𝗶𝘁𝗶𝗼𝗻.
Built a customer support portal enabling users to raise tickets and connect with agents, 𝗿𝗲𝗱𝘂𝗰𝗶𝗻𝗴 𝗺𝗮𝗻𝘂𝗮𝗹 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 𝗲𝗳𝗳𝗼𝗿𝘁𝘀 𝗯𝘆 𝟮𝟬% 𝗮𝗻𝗱 𝗶𝗺𝗽𝗿𝗼𝘃𝗶𝗻𝗴 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗲𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆.

DjangoCRM DevelopmentBackend Development

B.o.s.c (bpit open source community)

President

Sep 2020 – Sep 2022 · 2 yrs · New Delhi, Delhi, India · On-site

Society Head
Took sessions and guided students for preparing Data Structures and Algorithms.
Hosted coding contests to create a competitive environment among students.
Worked with students to create projects and manage projects developed earlier.
Mentored some juniors to prepare for coding interviews, students got placed at good organizations.

Data StructuresTeam LeadershipMentoring