Shubham Shah

Business Development Executive

Bengaluru, Karnataka, India5 yrs 7 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Achieved 80% sales revenue growth through process optimization.
Expert in managing client relationships and driving customer satisfaction.
Skilled in onboarding, upselling, and cross-selling to clients.

Stackforce AI infers this person is a SaaS Account Manager with a strong focus on client acquisition and relationship management.

Contact

Skills

Core Skills

Account ManagementCustomer SuccessSales ManagementBusiness DevelopmentClient Acquisition

Other Skills

Academic ConsultingAccount Management ToolsAttention to DetailAutomated ProcessesBusinessBusiness SolutionBusiness-to-Business (B2B)Client RelationsClient ServicesCold CallingCommunicationConsultative SellingCustomer ExperienceCustomer Journey ManagementCustomer Relationship Management (CRM)

About

Experienced Account Manager with 5 years in the B2B SaaS, adept at managing client relationships, driving customer satisfaction, and achieving sales targets. Proven track record in onboarding, retaining, and upselling to clients, with a strong focus on understanding customer needs and delivering tailored solutions. Skilled in utilizing CRM tools, analyzing performance metrics, and collaborating with cross-functional teams to ensure client success and business growth.

Experience

5 yrs 7 mos

Total Experience

5 yrs 7 mos

Average Tenure

5 yrs 7 mos

Current Experience

Naukri.com

4 roles

Manager

Promoted

Apr 2024 – Present · 2 yrs 2 mos

Currently handling product portfolio of (naukri.com/Calculus/IIMJobs.com/Zwayam/Hirist/FIRSTNAUKRI/ DoSelect) cloud-based SAAS services.
Managing team and closely working with Assistant managers to achieve team targets
As an account manager, I oversee the entire customer journey, including product implementation,
Onboarding, upselling/cross-selling, and maintaining a high net promoter score.
Brainstorm and ideate creative marketing ideas to increase product adoption & awareness.
Establish best practices in digital marketing and stay up-to-date with digital technologies and developments.

New Client AcquisitionsBusiness SolutionDirect SalesClient ServicesOutside SalesCustomer Satisfaction+6

Deputy Manager

Apr 2022 – Mar 2024 · 1 yr 11 mos

A major part of my career has been spent strategizing alongside the top leadership and consulting CXOs, VPs, Directors, and HODs towards business engagement and building strategies to generate new business and forge long-term customer relationships.
Achieved 80% growth in sales revenue through optimization of sales processes and operations.
Manage and Train new executives so that they can help with achieving teams targets.
Analyzing market trends and mutually setting targets of accounts and working collectively towards maximum goal achievement.
Meeting partners on a Monthly/biweekly basis to discuss the current progress, and incoming pipeline, and ensure accurate and timely conversion of all the prospects. Helping assigned partners to generate leads through multichannel outreach programs.
Currently handling product portfolio of(naukri.com/Calculus/IIMJobs.com/Zwayam/Hirist/FirstNaukri) Ad/Media sales and cloud based SAAS services.
As an account manager, I oversee the entire customer journey, including product implementation,
onboarding, upselling/cross-selling, and maintaining a high net promoter score.
Brainstorm and ideate creative marketing ideas to increase product adoption & awareness. Establish best practices in digital marketing and stay up-to-date with digital technologies and developments.

Customer SupportNew Client AcquisitionsCustomer ServiceDirect SalesConsultative SellingClient Services+19

Assistant Manager Corporate Sales

Promoted

Oct 2021 – Apr 2022 · 6 mos

Works with business leaders in the SMB Market & Start-up space, in the Southern India Region.
Currently handling product portfolio of(naukri.com/Calculus/IIMJobs.com/Zwayam/Hirist/FirstNaukri) Ad/Media sales and cloud based SAAS services.
Using account management tools to track the growth of existing accounts and projecting future targets.
Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

SalesInside SalesNew Client AcquisitionsCustomer ServiceTeam ManagementDirect Sales+15

Senior Executive Corporate Sales

Oct 2020 – Oct 2021 · 1 yr

Acqusition of various new clients. Conversion of leads received from various marketing channels. Consistently achieve revenue targets in line with team/organizational objectives.
Helping clients fine-tune their Talent & Learning strategies at Naukri.com.

New LeadsTrainingInside SalesNew Client AcquisitionsCustomer ServiceDirect Sales+13