Jun 2024 – May 2025 · 11 mos · Bengaluru, Karnataka

Nov 2022 – May 2024 · 1 yr 6 mos · Bengaluru, Karnataka, India

• 1. Partnership Engagement: Fostered robust relationships with existing partners, optimizing collaboration for mutual growth through effective communication and cooperation.
• 2. New Partner Sourcing: Identified and onboarded strategic partners aligned with organizational thesis, leveraging market research and industry insights to cultivate mutually beneficial collaborations (e.g., VCs, IBs, Consulting Firms, DSAs, CAs).
• 3. Program Management: Lead partnership initiatives, ensuring seamless coordination between internal teams and partners. Led cross-functional collaboration to implement value-driven programs, including invoicing, MoUs, and performance trackers.
• 4. Lead Generation: Devised innovative strategies to drive lead generation via partnerships, leveraging market insights to identify opportunities aligned with customer needs and market trends.
• 5. Recipient of "Jedi Award": Acknowledged for exemplifying Extreme Ownership, positivity, structured thinking, high attention to detail, and clear communication.

May 2022 – Aug 2022 · 3 mos · Bengaluru, Karnataka, India

• 1. Led a team of 2 members on the execution of the 'Web3 Voyager Program' to promote Web3 education among university students.
• 2. Worked on the execution of an improved system of engaging campus ambassador that enhanced enrollment by 70%
• 3. Collaborated with the Marketing team to boost campus ambassador engagement by 12% on various social media platforms
• 4. Involved in the the development of a DAO to solve operational bottlenecks and optimise user engagement.

Jul 2021 – Apr 2022 · 9 mos · Chennai, Tamil Nadu, India

• 1. Managed a team of 25+ members for the seamless business operation of LPG Cylinder delivery to domestic and commercial customers in Chennai, Tamil Nadu.
• 2. Worked on improving business processes for efficiency and effectiveness of daily operations.
• 3. Managed a team of 5 members for the seamless sales and operations of Khaitan Fans distribution for the entire state of Tamil Nadu including inventory management, personnel management, identifying and appointing distributors, identifying and implementing credit limit and time limit based supply and payment terms.

May 2021 – Jul 2021 · 2 mos · Bangalore Urban, Karnataka, India

• 1. Worked on the creation of investment deck for fundraising activities.
• 2. Identifying and approaching potential brands for sponsorship.
• 3. Research on the current football scenario in India compared to rest of the world.

Mar 2021 – Dec 2021 · 9 mos · Bangalore Urban, Karnataka, India

• 1. Worked on the planning and execution of CRED pay campaigns - Grocery Campaign, Weekend F&B Campaign and 2021 IPL Campaign with various unicorn merchants.
• 2. Worked on the planning and execution of Cash-back campaigns for various bank Credit Cards and other unicorn merchants.
• 3. Worked on the planning and execution of WIN campaigns on CRED with various merchants
• 4. Assisted the CRED Store team in the migration of product data and brand information into Akeneo.

Aug 2020 – Nov 2020 · 3 mos · Bangalore Urban, Karnataka, India

• 1. Worked with brands and the Customer Support team to resolve customer queries within 48hrs.
• 2. Worked on implementing different processes to reduce the resolution TAT.

Jul 2019 – Feb 2020 · 7 mos · Bangalore

• 1. Worked on market research of brands to onboard relevant merchants for the Rewards & Lifestyle section
• 2. Worked with brands and the Customer Support team to resolve customer queries within 48hrs. Also worked on implementing different processes to reduce the resolution TAT.
• 3. Worked on implementing QC for all rewards going live on the app including product/service offered by brands, redemption and post-claim processes and sticking to reward timelines.
• 4. Management of sensitive and confidential customer database
• 5. Worked with the different stakeholders including design and copy team, reward operations team and customer support team to set-up processes for the seamless running of campaigns

Apr 2019 – May 2019 · 1 mo · Bengaluru Area, India

• 1. Involved in the execution of a 5-day summer camp which included yoga, theatre, camp-fire, outbound learning and movie screening.
• 2. Updating the database of the organisation on a day-to-day basis