Apr 2019 – Jan 2024 · 4 yrs 9 mos

May 2018 – Apr 2019 · 11 mos

• Worked as account pre-sales for North & East Region covering Enterprise, Service Providers, Government segments. I am responsible for driving technical engagement for the following products - NSX DC and Cloud, VMware SD-WAN, Avi load balancer, Carbon black, VMC on AWS, Cloud health, Tanzu, Appdefense and vRealize Network Insight. cloud computing, end-user computing.
• Present VMware vision and technologies, strategy and product roadmaps to executives, technical management and technical engineers.
• Develops and delivers clear, concise, coordinated presentations, executive facing documentation and advice to customers on complex environments based on input from customers, Sales, Software Consulting, Professional Services, R&D, Marketing and own personal experiences.
• Manage customer presentations, RFI/RFP's as directed.
• Establish account presence and build trust with key contacts share responsibility for the account sales strategy with the Sales Representatives and broader sales team.
• Share product/industry/competitive knowledge through internal presentations and white paper development with the broader sales team.
• Support Pre-sales opportunities by performing proof of concept engagements with the VMware Solution Stacks.
• Maintain deep technical and business knowledge of systems management applications, industry directions, and trends.
• Assists sales in preparation of proposals, building Return On Investment / Purchase Justification documents for prospects.
• Work collaboratively with Sales Reps, Product Management, Technical Marketing and Engineering during the development, launch and continuing refinement of VMware management products.

Jun 2017 – May 2018 · 11 mos

• Responsibilities
• 1. Delivering Software Defined Data Centre (SDDC) engagements to VMware customers, with a focus on the use of VMware virtual networking tools (NSX).
• 2. Automate network implementation, configuration, and management
• 3. Architect, Design, Plan & deploy for vcloud,sdn/nfv and virtualisation solutions with a key focus on VMware SDDC Stack( vSphere, NSX, vSAN, and vRA).
• 4. Deliver high-quality results on customer engagements, to drive better outcomes around VMware solutions.
• 5. Engage with customers regarding all facets of IT, including facilities, network, security, systems, strategy and business applications teams, as well as service focused teams, such as capacity management, financial management, and event management.
• 6. Provision of leadership in the best practice operationalization and standardization of VMware products & technologies.
• 7. Delivery of projects in the enterprise space, often independently and with a commitment to high-quality outcomes.
• 8.Documentation of technical best practices for the reuse in other customer engagements, and contribution to the development of standard consulting service offerings
• 9.Maintain and grow PSO’s technical and product knowledge through certification or association.
• 10.Maintain a solid understanding of competition across product, technology, applications, sales, and strategies.

Nov 2016 – Jun 2017 · 7 mos · Gurgaon, India

• Roles & Responsibilities:
• √ Fully responsible for Cisco Data Center Unified Computing (UCS) environments, converged infrastructure and technology as primary responsibilities.
• √ Responsible for the operation and optimization of global NetApp c-dot 8.3 and 7-mode 8.2.x systems.
• √ Fully responsible for the operation and optimization of VMware vSphere ESXi 5.x and the Microsoft Hyper-V environments.
• √ Follow Incident, Request, Problem, Change, Access Management processes based on ITIL and our IT-service management tool.
• √ Responsible for the setup of an accurate monitoring of NetApp, VMware vCenter and Microsoft Hyper-V environment, services and applications using a Microsoft SCOM monitoring system.
• √ Ensure that all systems and data are backed up to meet the business’ Recovery Point Objectives (RPO).
• √ Participate in and conduct Disaster Recovery Planning exercises to meet business’ Recovery Time Objectives (RTO)Troubleshoot and resolve service outages as they occur and follow up with after action reviews and root cause analysis.
• √ Manage NetApp Storage, extend volumes or LUNs, supervise and handle faulty disks and ensure storage availability.
• √ Conduct regular capacity planning assessments of the virtualization environments, storage systems and provide recommendations to the Plan & Build teams.
• √ Improve service availability and performance by continuously fine tuning the systems, applying patches/updates, executing and monitoring maintenance jobs.
• √ Assures the IT meets the Service Level Agreement and the operation of the IT infrastructure.
• √ Help to keep IT infrastructure documentation up to date.
• √ Monitor and measure system performance and resources, and if needed, make certain suggestions for optimal capacity and availability for the business IT infrastructure.
• √ Understand and operate within company policies and procedures.

Aug 2014 – Oct 2016 · 2 yrs 2 mos · Gurgaon, India

• Provide Cisco’s customers and clients technical assistance with installation, configuration, management and troubleshooting of Cisco UCS systems and Cisco Nexus.
• Including but not limited to firmware upgrades, maintenance, hardware replacements, driver management, new server installation, network configuration, Hypervisor/OS installation, configuring DAS, integrating SAN (iSCSI/FC) with UCSM etc.
• Assisting customers with UCS system monitoring, configuring Smart Call Home and providing support for UCS generated alerts.
• Troubleshooting PSOD, system crashes/freezes on Linux and ESXi boxes, performance issues, providing RCA, storage configuration and troubleshooting.
• Deployment of virtual appliances especially Cisco appliances, from both OVA and OVF templates as sources.
• Driver installation and troubleshooting on ESXi, RHEL and Windows Servers.
• Assisting Cisco enterprise and data center customers on Cisco Nexus, UCS platform, UCSB and UCSC, virtualization platform vSphere and operating systems like Linux and Windows.
• Analysing installation, configuration and performance issues on the said technologies and providing workarounds to the customers.
• Troubleshooting on customer environment using collaboration tools like webex and also on call with Cisco field engineers for providing live support.
• Provide customers with their queries about design and deployment including best practices on above platforms and technologies.
• Provided guidance through phone/email/WebEx to install/upgrade/troubleshoot nexus switches and Cisco UCS (UCS Manager/CIMC/Integrated) platforms like Windows/Linux/Solaris and provided guidance with IOS bugs, helped filing new bugs and also following up with development team on various bugs and issues.
• Additional activities included mentoring new hires on floor, assisting them with active cases and providing trainings.
• Troubleshoot issues related to Nexus 9k,7k,5k,6k and 2k.
• Responding to technical queries on forums.

Jun 2013 – Jul 2013 · 1 mo · Delhi Area, India

• Details : Introduction to Industrial Automation
• PLC
•  Understanding of PLC architecture & PLC Hardware element.
•  Selection of PLC Hardware – IP/OP
•  Memory structure and types of Memory modules
•  PLC Programming – Ladder diagram and STL
•  Fault finding & rectification of PLC controller, plant device or I/O module.
•  Hands on experience on equipment and develop project on ‘Real Life application’
• HMI/SCADA:
•  Insight into the HMI / SCADA systems.
•  Selection criteria of SCADA / HMI systems.
•  Development and creation of mimic windows.
•  Development of driver and data transfer to a PLC
•  Development and Understanding of animation configuration
•  Making a SCADA for sample application and communication

Jun 2012 – Jul 2012 · 1 mo · Noida Area, India

• ++ VLSI (Basic + Advanced)
•  Well versed with VLSI Methodologies and Design Process
•  Circuit Design Fundamentals
•  Trained on CMOS Process technology, Circuit Characterization, Logic Design
•  Created a project on " Design of circuits of FULL ADDER"