Smriti Srivastava

Product Manager

Bengaluru, Karnataka, India5 yrs 11 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven expertise in project management and customer experience.
Strong analytical skills with a focus on data-driven decisions.
Effective team leadership and stakeholder engagement capabilities.

Stackforce AI infers this person is a SaaS Product Specialist with strong project management and customer experience skills.

Contact

smriti156@gmail.com LinkedIn

Skills

Core Skills

Customer ExperienceProduct SpecialistProject ManagementStakeholder Management

Other Skills

TeamworkMicrosoft ExcelAttention to DetailPrioritize WorkloadData AnalysisContent ManagementDigital MarketingAPI TestingProject DeliveryProject PlanningREST APIsJavaScriptJSONTechnical DocumentationTeam Building

About

Experience lies in program management, process improvement, leadership and customer relations management, with an aptitude for building exceptional relationships with key partners, stakeholders and customers. Strong ability to deliver results in-line with assigned targets, subsequently identifying opportunities, risks and important changes quickly and efficiently. Strong leadership and analytical skills, calm under pressure and always focused on improvement and growth.

Experience

5 yrs 11 mos

Total Experience

1 yr 11 mos

Average Tenure

3 yrs 2 mos

Current Experience

The d. e. shaw group

Product Automation Specialist

Apr 2023 – Present · 3 yrs 1 mo · Greater Bengaluru Area · On-site

Zwayam

3 roles

Assistant Manager Customer Experience & Product Specialist

Promoted

May 2022 – Apr 2023 · 11 mos

TeamworkMicrosoft ExcelCustomer ExperienceProduct Specialist

Senior Executive Customer Experience and Product Specialist

Nov 2021 – May 2022 · 6 mos

Attention to DetailPrioritize WorkloadCustomer ExperienceProduct Specialist

Business Analyst (Implementation)

Jun 2021 – Jan 2022 · 7 mos

Implemented the product as per client request
BRD and CR Preparation, UAT, Go-Live, Execution and Monitoring
Been a single point of contact for clients. Helped them to resolve their queries with respect to the ATS
Curated training sessions of clients to walk them through the entire recruitment cycle
Been part of Integrations and UATs for clients
Project Management and Stakeholder Management for accounts
Product Implementation and Specialist, CXM and Project Management.
Zwayam(wholly owned subsidiary of Infoedge India Ltd) is an end-to-end recruitment automation system that helps businesses transform their hiring process with an addition of built in integrations.

Attention to DetailData AnalysisProject ManagementStakeholder Management