Sofai Lindsey, PMP

Project Manager

Biloxi, Mississippi, United States12 yrs 11 mos experience
Highly Stable

Key Highlights

  • 15+ years of project management experience
  • Expert in building effective PMOs
  • Proven track record in SaaS implementations
Stackforce AI infers this person is a SaaS project management expert with a strong focus on process optimization and team leadership.

Contact

Skills

Core Skills

Project ManagementProcess OptimizationAgile Methodologies

Other Skills

Implementation methodology designCustomer success operationsProject management excellenceTeam enablementStakeholder ManagementChange ManagementProject DeliveryClient RequirementsTimelinesProject ImplementationBusiness Process ImprovementOperations ManagementRisk ManagementTrainingLeadership

About

I spent 15+ years managing chaos—first in the Air Force, then helping Fortune 500 companies untangle their project nightmares at Kolme Group. Here’s what I’ve learned: The best project managers don’t avoid the mess. We run straight into it with a plan, a smile, and probably too much coffee. What I do: I lead teams through complex programs, build PMOs that actually work (not just look pretty on org charts), and help organizations pick the right PM tools without the sales pitch. ClickUp? Asana? Jira? Monday? Smartsheet? I’ve implemented them all—and I’ll tell you which one you actually need. Whether it’s a $25M SaaS rollout, a process that’s held together with duct tape and prayers, or a team that needs to move faster without breaking things—I’m the person you call when “figure it out” is the entire project brief. My superpower: Taking ambiguous goals, unclear timelines, and competing priorities (aka every project ever) and turning them into delivery. I love the space between “we need this” and “it’s done”—that’s where the real work happens. Currently: Open to contract PM work—program management, PMO buildouts, tool implementations, process optimization, or anything that involves herding cats while keeping executives happy. Let’s connect if: ✔️ You need a PM who can hit the ground running✔️ You’re tired of PMs who talk more than they deliver✔️ You appreciate someone who can translate “Air Force” into “corporate” without losing the grit. PMP | PMI-ACP | Lean Six Sigma Black Belt | Proud Air Force Veteran | Remote Work Enthusiast | Homeschool Mom 📧 sofaifaumuina@gmail.com

Experience

12 yrs 11 mos
Total Experience
6 yrs 4 mos
Average Tenure
2 mos
Current Experience

Tempo software

Manager, Implementation Methodology

Mar 2026Present · 2 mos · Remote

  • Leading the design and execution of implementation methodology frameworks that enable consistent, high-quality customer onboarding experiences across Tempo's global customer base of 29,000+ organizations, including one-third of the Fortune 500.
  • Building scalable implementation frameworks and best practices to drive customer time-to-value and adoption
  • Developing standardized processes and playbooks that ensure 95%+ on-time delivery rates
  • Creating methodology documentation, training materials, and enablement resources for implementation teams
  • Establishing metrics and KPIs to measure implementation quality, efficiency, and customer satisfaction
  • Collaborating cross-functionally with Customer Success, Sales, Product, and Support to optimize the customer journey
  • Driving continuous improvement initiatives based on customer feedback, NPS scores, and operational data
  • Mentoring and enabling implementation teams to deliver world-class customer experiences
  • Key Focus Areas: Implementation methodology design, process optimization, customer success operations, project management excellence, team enablement
Implementation methodology designProcess optimizationCustomer success operationsProject management excellenceTeam enablementProject Management+1

Kolme group

2 roles

SaaS Professional Service Manager, Americas Region

Mar 2022Oct 2025 · 3 yrs 7 mos

  • Facilitating agile transformations for our clients by implementing a consistent, repeatable process to successfully lead, plan, direct, coordinate and execute an organizations adoption of an Agile-enabled, SaaS PPM solution.
Stakeholder ManagementChange ManagementAgile MethodologiesProject Management

Project Management Technical Consultant

Oct 2021Apr 2022 · 6 mos

Project DeliveryClient RequirementsProject Management

Boeing

Talent Acquisition Project Manager

Apr 2021Aug 2021 · 4 mos · Remote

United states air force

5 roles

Security Forces Program Manager

May 2020Apr 2021 · 11 mos

  • Manages logistics and procurement of organization equipment. Coordinates acquisition of multi million space surveillance technology, IT support and security infrastructure to maintain mission sustainability. Ensure quality assurance within process of working with external vendors from project/program start to end. Maintain constraints for work scope, timely delivery and within budget deliverable for mission capabilities. Problem solver and strategic leader alongside senior leaders and commanders as the organization's continuous improvement officer, advising on implementing six sigma methodology throughout every process of the mission.

Head Of Training And Development

Apr 2018May 2020 · 2 yrs 1 mo

  • Manage and develop Annual Training requirements for 150+ military, contractors and civilians. Personnel are trained on Air Force's sustainability within Anti-Terrorism, Force Protection, Suicide Prevention and many more. Align training development plans with data analysis and trends surrounding changing environment and cultures. Ensures records management in training documentation accuracy in accordance with Air Force policy. Passionate lead instructor with 5+ years of teaching diverse students from all walks of life. Constantly analyzing better platforms and strategy in strengthening student/coach relationship.

Quality Control Inspector

Promoted

Sep 2017Apr 2018 · 7 mos

  • Manages Quality Control program for 300+ Active Duty Military, managing law enforcement compliance programs. Conducts monthly and quarterly inspections within various programs and projects pertaining to Security and Law Enforcement policies and governance. Provides recommendations and corrective actions to Program Managers to maintain compliance through increase morale for internal personnel while decreasing rework, cost and quality failure. Quality and risk analyst passionate about the balance of the "win", customers and suppliers can both win from clear communication and a mutual understanding.

Reports and Analysis Clerk

Promoted

Jan 2012Mar 2015 · 3 yrs 2 mos

Base Defense Operations Controller

Jan 2010Apr 2012 · 2 yrs 3 mos

Education

Northern Arizona University

Master's degree

Jan 2017Jan 2018

Ashford University

Bachelor's degree — Supply Chain Managemant

Jan 2014Jan 2016

Community College of the Air Force

Associate's degree — Criminal Justice/Law Enforcement Administration

Jan 2012Jan 2015

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