Somya Samir

CEO

Pune, Maharashtra, India13 yrs 7 mos experience
Highly StableAI Enabled

Key Highlights

  • Led multiple high-impact projects delivering $2M in savings.
  • Expert in Agile methodologies and stakeholder engagement.
  • Developed over 100 RPA bots enhancing operational productivity.
Stackforce AI infers this person is a SaaS and Fintech expert with strong project management and automation skills.

Contact

Skills

Core Skills

Project ManagementStakeholder ManagementProcess AutomationIncident Management

Other Skills

Risk ManagementAgile MethodologiesRetrospectivesContinuous Process ImprovementAutomationRPAProblem SolvingTechnical UnderstandingGen AIBacklog ManagementProgram ManagementBusiness Process ImprovementWorkload PrioritizationIT ManagementThink & Act Strategically

About

I'm passionate about leveraging technology and innovation to drive business transformation. Accomplished professional with 13 years of industry experience in Project Management, Consulting, Business Analysis, and Development Leadership. As a Project Manager at Citi India, I lead cross-functional teams to deliver complex financial projects on time and within budget. With a strong foundation in Agile methodologies and stakeholder management, I ensure seamless execution of initiatives that align with Citi's strategic objectives. Spearheaded the implementation of projects resulting in quantifiable outcome. Managed a portfolio of projects simultaneously, consistently meeting deadlines and exceeding client expectations. Collaborated with global teams to streamline processes, enhancing communication and reducing project turnaround time.

Experience

13 yrs 7 mos
Total Experience
3 yrs 1 mo
Average Tenure
1 yr 1 mo
Current Experience

Citi india

Vice President

May 2025Present · 1 yr 1 mo · Pune, Maharashtra, India · Hybrid

  • Lead multiple sub-projects and/or special assignments concurrently within the initiative, using
  • waterfall or agile project methodologies
  • Coordinate with project stakeholders and subject matter experts; evaluate project scope and
  • drive project direction and document impacts
  • Deliver effective communication (written and verbal) to all levels including executive management
  • Act as a strategic and tactical leader from project conception through implementation
  • Drive project Business Requirements; includes interviewing business process or products
  • owners, authoring scope, gaining approvals, updating project scope changes
  • Manage, project dependencies, communicate and author changes to the Business Requirements,
  • which includes all scope increases, decreases or clarifications
  • Maintain and distribute meeting minutes, project summaries and project documentation.
  • Communicate to executive teams utilizing dashboards, decks and/or material appropriate for
  • senior leadership review and discussions
  • Review IT design and technical documents to ensure they effectively meet business/operational
  • needs based on business requirements
  • Track, update, escalate and communicate project issues, risks and gaps, and action items while
  • driving identification of priority and project or program impacts
  • Develop and execute project plans, conduct follow ups and update project documentation in
  • accordance with established processes
  • Through all lifecycles of the project serve as the Business liaison which includes attending all
  • project meetings, making key project decisions, identifying Business owners, escalating Business
  • risks and issues, taking responsibility to deliver Business tasks
  • Develop a strategic network across the organization which can be utilized to successfully drive
  • projects
  • Participate and/or drive User Acceptance Testing (UAT), partner/3rd party integration testing,
  • friendly-user-testing, pilot testing and production validation.
Stakeholder ManagementRisk ManagementAgile MethodologiesProject Management

Airbnb

Automation COE

Jul 2021Mar 2025 · 3 yrs 8 mos · Gurugram, Haryana, India · Remote

  • Facilitated 30+ cross-functional workshops, generating actionable insights to identify 250+ process across multiple functions.
  • Qualified 200+ high-impact use cases, building a robust digital pipeline and improving operational productivity and customer experience.
  • Prioritized use cases based on business case ROI, enabling the implementation of 20+ high-impact initiatives (year on year), delivering ~$2M in savings with an average ROI in 2 years.
  • Led SME workshops for gathering requirements from 10+ stakeholders, capturing As-Is processes, and designing optimized To-Be workflow.
  • Performed 300+ impact assessments, ensuring alignment between business goals and technical implementations, minimizing risks, and enabling smooth process automation.
  • Authored 30+ Solution Design Documents (SDDs) and 10+ BRDs/FRDs for complex use-case, providing comprehensive documentation to guide development teams and ensure seamless execution of complex digital projects.
  • Developed detailed project plans, outlining scope, timelines, resources, and requirements for $2M+ digital solutions, ensuring stakeholder alignment and delivering projects within budget and on-time.
  • Planned for robust RPA bot handling by integrating best practices into designs, ensuring high-quality and scalable digital solutions.
  • Led the development of 100+ RPA bots, from initial design to final deployment, ensuring improvement of productivity.
  • Created 30+ reusable automation components for accelerating future development and setting best practices for the automation team.
  • Provided technical leadership on 8+ dev team member, conducting code reviews, resolving complex challenges, and ensuring 100% on- time delivery with zero critical defects.
  • Developed proofs of concept for emerging technologies, leading to 100+ successful digital and automation projects, validated and approved by key stakeholders.
RetrospectivesContinuous Process ImprovementAutomationRPAProcess AutomationProject Management

Cognizant

2 roles

Senior Associate- Projects

Oct 2020Jul 2021 · 9 mos

RetrospectivesProblem Solving

Associate-Projects at Cognizant Technology Solutions

Jul 2017Dec 2020 · 3 yrs 5 mos

  • Responsibilities
  • 1. Requirement gathering and feasibility analysis
  • 2. Facilitated stakeholder elicitation workshops to develop High Level business requirements.
  • 3. Developed and documented functional and non-functional detailed requirements.
  • 4. Worked closely with design architects and operations teams to obtain requirement sign-off
  • 5. Created Use Cases and Process Flow diagrams
  • 6. Prepared status reports and conducted meetings reflecting project progress
Problem SolvingTechnical Understanding

Ibm india

Sr.Operations Professional

Jan 2014Jun 2017 · 3 yrs 5 mos · Gurgaon, India

  • IBM India Pvt. Ltd.
  • Designation: Senior Operations Professional
  • Role: Workload Manager
  • Currently working on designing and implementing IT process and frameworks, developing process flows, metrics and performance measurements and monitoring Incident management activities.
  • Key Responsibilities:
  • Managing high and critical incidents to ensure completion with Service level agreement(SLA)
  • Overseeing all Incidents and user service requests for completion within SLA.
  • Conducting RCA post P1 and repetitive P2 incidents.
  • Monitoring of tickets and taking necessary actions to meet service targets.
  • Responsible for handling P1 and P2 incidents.
  • Conducting meeting between technical teams, leaderships for the smooth functioning of business operations.
  • Work with service desk team for all communications during major incidents.
  • Publishing daily, weekly and monthly reports to management about major P1 & P2.
  • Establish the Incident management procedures.
  • Establish the prioritization and escalation criteria.
  • Educate team members of technical teams about the Incident management process and ensure adherence.
  • Monitors incident escalations and liaise with internal stakeholders throughout the entire fault process including incident status, rectification and closure.
  • Establishing link to other service management processes
  • Reviewing service desk procedures.
  • Review and audit of existing processes.
  • Initiating improvements programs
Problem SolvingTechnical UnderstandingIncident Management

Serco global services

Senior Customer Service Representative

Aug 2012Jan 2014 · 1 yr 5 mos · Okhla

  • Serco Global Services
  • Designation: Senior Customer Service Executive
  • Responsibilities:
  • Educating clients about flights, hotels and car deals
  • Handling problems post sales related to cancellation or change in itinerary.
  • Assisting customers in sales
  • Keeping clients up to date with changes
  • Dealing with complaints or refunds.

Education

Dr. A.P.J. Abdul Kalam Technical University

Bachelor of Technology (B.Tech.) — Computer Science

Jan 2008Jan 2012

St. Joseph's Public School

Higher Secondary — Science

Jan 2006Jan 2008

St.Joseph's School

Senior Secondary

Jan 1994Jan 2006

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