Sonali Pandey

Product Manager

Bengaluru, Karnataka, India6 yrs 8 mos experience

Highly Stable

Key Highlights

Led product discovery for a global CIAM platform.
Reduced backlog by 30% through user interviews.
Achieved 95% on-time delivery of product updates.

Stackforce AI infers this person is a SaaS-focused Business Analyst with strong expertise in product management and data engineering.

Contact

Skills

Core Skills

Product ManagementStakeholder ManagementOperational EfficiencyUser Acceptance TestingData EngineeringBackend Development

Other Skills

REST APIsAgile Project ManagementJiraVisioRoot Cause AnalysisMicrosoft Power BITeradata SQLFlask-PythonPostgreSQLREST APIDockerAnsibleJenkinsProduct thinkingSystems Design

About

I am a results-driven business analyst with a computer science background, experienced in leading data-driven projects at Intel and Deloitte. Skilled in cross-functional collaboration, I specialize in optimizing operations and enhancing customer satisfaction.

Experience

6 yrs 8 mos

Total Experience

2 yrs 10 mos

Average Tenure

11 mos

Current Experience

Amadeus

Product Definition Analyst 3

Jun 2025 – Present · 11 mos · Bengaluru · Hybrid

1. Leading product discovery and roadmap execution for the CIAM (Customer Identity & Access Management) platform, used by global hospitality clients including Marriott across 5,000+ properties
2. Reduced backlog by 30% by uncovering a self-service reporting gap via user interviews and driving the engineering fix, cutting support escalations by -20%
3. Saved Marriott -4 hrs/week by leading API gap analysis across 6 REST services, replacing a manual Excel process used by 40+ property coordinators
4. Shaped Q3 roadmap for LSM by benchmarking 5 identity platforms, producing a capability gap report that unlocked 2 new cross-domain expansion opportunities
5. Delivered 35+ groomed user stories for LSM by interviewing 12+ users across 4 personas and converting raw insights into sprint-ready, prioritised backlog
6. Cut incorrect deletion incidents by 60% by designing a Figma flow that surfaces contextual office metadata before destructive actions are confirmed
7. Improved platform reliability by 25% by running funnel analysis on access journeys, identifying 3 high drop-off points, and driving targeted UX fixes

Product ManagementREST APIsUser Acceptance TestingAgile Project ManagementStakeholder Management

Intel corporation

2 roles

Business Analyst

Sep 2023 – Jun 2025 · 1 yr 9 mos · Hybrid

1. Delivered 20+ customer reports, cutting turnaround time by 30% through streamlining engineering and business coordination
2. Accelerated production report releases by 25% by transforming 15+ features into actionable user stories in JIRA
3. Managed and prioritized 100+ backlog items, ensuring operational efficiency with 95% on-time delivery of key product updates
4. Reduced requirement-to-development gaps by 30% using data flow diagrams on Visio by optimizing development workflows
5. Led User Acceptance Testing across multiple projects, ensuring 100% bug resolution through effective stakeholder collaboration
6. Reduced incident tickets by 25% by conducting root cause analysis to identify and resolve recurring issues
7. Led onboarding for 10+ new hires, cutting ramp-up time by 30% through structured knowledge transfer sessions

JiraVisioUser Acceptance TestingRoot Cause AnalysisOperational Efficiency

Software Engineer

Apr 2022 – Aug 2023 · 1 yr 4 mos · Hybrid

1. Orchestrated a 33% reduction in data latency through deploying ETL graphs parallelly, enabling partition of data pull at each run
2. Boosted development efficiency by 2.5x using SQL for scalable views and procedures, enhancing code reusability for clients
3. Reduced manual testing time by 40% using Excel functions and Pivot tables ensuring accuracy and integrity
4. Reduced data load by 70% per refresh by implementing incremental refresh in Power BI, accelerating data updates in the reports

Microsoft Power BITeradata SQLData Engineering

Deloitte india (offices of the us)

3 roles

Software Engineer 1

May 2021 – Mar 2022 · 10 mos

Associate Software Engineer

Jun 2019 – Apr 2021 · 1 yr 10 mos

1. Sole backend developer on the team responsible for the development and implementation of
requirements using Flask-Python, PostgreSQL, and REST API concepts.
2. Performed both manual and automated local deployments for Deloitte applications using
Docker, Ansible, and Jenkins.
3. Responsible for giving application demos to senior management as well as neatly document the
new features of the application.

Flask-PythonPostgreSQLREST APIDockerAnsibleJenkins+1

Analyst (Intern)

Jan 2019 – May 2019 · 4 mos

Worked on creating a web application for vulnerability assessment and penetration testing
which using HTML, CSS, Javascript, and Python(Django)

Greetude energy

Intern

May 2017 – Jun 2017 · 1 mo · Bengaluru, Karnataka, India

Greetude Energy is a company with works towards developing a energy efficient environment. I was hired as an intern, helped in developing a software to make their calculations easy while judging a energy efficient approach.