Sonam Chaudhry

Business Development Executive

Gurgaon, Haryana, India15 yrs 2 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 15+ years in Business & Data Analytics leadership.
  • Expert in Power BI dashboard design and KPI strategy.
  • Delivered significant operational efficiency through automation.
Stackforce AI infers this person is a Business Intelligence and Data Analytics expert in Telecommunications.

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Skills

Core Skills

Business Intelligence ReportingKpi StrategyData Visualization

Other Skills

Microsoft Power BIStakeholder ManagementKPI GovernanceData AnalysisPower BIExcelTableauTrend AnalysisMicrosoft Power AutomateScrumDatabase QueriesDevelopment & Production of PublicationsTeMIPOperational EfficiencyReporting Requirements

About

I am a Business & Data Analytics Leader with 15+ years of experience enabling organizations to transform complex operational data into clear insights, measurable performance improvements, and executive-ready decision intelligence. My expertise spans KPI strategy, enterprise reporting, and analytics transformation across global IT and operations environments. I specialize in designing Power BI dashboards, scalable reporting frameworks, and intelligent automation solutions that help leaders monitor performance, strengthen governance, and make faster, data-driven decisions. Impact delivered: • Automated reporting workflows, reducing manual effort by 60% and saving 8+ hours per week • Built enterprise Power BI KPI dashboards improving reporting turnaround by 50% and enhancing data accuracy by 30%+ • Governed performance metrics for 14+ enterprise applications, strengthening SLA visibility and operational accountability I work closely with business leaders, IT teams, and global stakeholders to translate data into actionable insights, greater performance transparency, and sustainable operational improvements. I am passionate about embracing emerging technologies and continuously learning, while transforming raw data into meaningful narratives that empower leaders to act with clarity and confidence. I also strongly believe in motivating and engaging people, fostering collaborative environments where teams thrive and deliver their best. If you are interested in data-driven performance, BI transformation, or analytics-led operations, I would be glad to connect and exchange perspectives.

Experience

15 yrs 2 mos
Total Experience
5 yrs
Average Tenure
6 yrs 6 mos
Current Experience

Ericsson

4 roles

Business Data Analyst GF Global Operations & Enterprise IT

Promoted

Nov 2019Present · 6 yrs 6 mos · Hybrid

  • GF Global Operations & Enterprise IT – Business/Data Analyst (ICT Consultant) | Nov 2019 – Present
  • Business Operations, Analytics & Stakeholder Engagement
  • Provide day-to-day operational support for Quote Craft, ensuring timely, accurate quote delivery for the MANA Admin organization
  • Support automation platforms across enterprise applications to maintain service continuity and operational efficiency
  • Collaborate with Automation Operations teams to consolidate data, analyze performance, and publish executive-grade dashboards
  • Present application health, KPIs, and trends in weekly and monthly governance forums to global stakeholders
  • Strengthen client relationships through structured communication, follow-ups, and delivery transparency
  • KPI, Metrics & Enterprise Reporting
  • Own monthly KPI governance for 14+ enterprise applications, ensuring accuracy, consistency, and audit readiness
  • Extend traditional IT metrics to showcase measurable business value generated by operations
  • Monitor SLA adherence and KPI performance to enable proactive issue management and improvement actions
  • Design and publish interactive dashboards using Power BI, Tableau, and Excel for actionable insights
  • Maintain backend data (Excel/SQL), refresh Tableau extracts, validate MoM/YoY metrics, and publish decision-ready reports
  • Produce tailored MBRs and QBRs for Automation and Group Functions (Finance, Supply, Sourcing, Metronome, SP2P)
  • Improve reporting quality and availability in collaboration with Enterprise IT and BMC teams
  • Enable knowledge transfer on KPI frameworks and reporting standards for new team members
  • Coordinate cross-functional teams to ensure on-time delivery and stakeholder alignment
Microsoft Power BIStakeholder ManagementBusiness Intelligence ReportingKPI Strategy

Business Analyst – Process & Business Analysis

Jun 2014Oct 2017 · 3 yrs 4 mos · Gurugram, Haryana, India · On-site

Business Analyst – Network Performance Management

Promoted

May 2013May 2014 · 1 yr · Gurugram, Haryana, India · On-site

Intelligent Network Engineer / BSS Engineer

Aug 2010Apr 2013 · 2 yrs 8 mos · Gurugram, Haryana, India · On-site

Xerox

Knowledge Manager – IT Global Infrastructure

Oct 2017Jun 2019 · 1 yr 8 mos

  • Created Ops Review and SLT decks translating metrics into actionable trend insights
  • Governed centralized knowledge repositories ensuring audit readiness and relevance
  • Conducted KM audits to identify gaps, risks, and maturity improvements
  • Aggregated enterprise operational data to support leadership decision-making
  • Established communities of practice to improve collaboration and reuse
  • Designed and governed global KM policies ensuring accessibility and compliance
  • Stakeholder Enablement & Governance
  • Led knowledge audits strengthening standardization and governance
  • Mentored teams to improve performance, adoption, and delivery quality
  • Enabled enterprise-wide knowledge visibility and usability
  • Delivered KM training and facilitated governance forums with global stakeholders

Education

Central Board of Secondary Education

Bachelor of Engineering - BE

Jun 2006Jul 2010

Doon Valley Institute of Engineering & Technology

Bachelor of Technology (B.Tech.)

Jan 2006Jan 2010

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