Jul 2024 – Jul 2025 · 1 yr · Gurugram, Haryana, India · On-site

• Launched a travel management program for executives, reducing cancellation rates by 60% and minimising travel disruptions, while managing expense submissions and Supplier negotiation via RFPs, including vendor management.
• Built strong relationships and acted as a liaison with senior leadership and partners, achieving unanimous support for key projects and exceeding fundraising goals by 10%, based on Strategic Analysis, while leading Procurement Management and stakeholder management.
• Redesigned internal communication strategies that increased employee participation in events by 40% and improved morale based on feedback from PDPs.
• Centralised administrative support across three offices, enhancing operational efficiency by 99% and allowing executives to focus on strategic initiatives, while maintaining accurate employee data within the HRIS, including facilities management.
• Coordinated logistics for 16+ company-wide events, including venue selection, vendor negotiation, and budget management, resulting in 15% refined cross-functional coordination on critical projects, while program managing with cross-functional teams/shared services.
• Supported the implementation of global HR initiatives, ensuring alignment with company-wide policies and procedures, resulting in 99% improved consistency.
• Managed vendor relationships to ensure seamless service delivery, resulting in 50% cost savings.
• Managed a project management portfolio of 36+ projects, ensuring alignment with strategic goals and delivering projects on time and within budget.

Mar 2023 – Jul 2024 · 1 yr 4 mos · Noida, Uttar Pradesh, India · On-site

• Redesigned the scheduling system, saving 45 minutes per meeting through centralised preparation and strategic calendar management, boosting CXO executive efficiency.
• Simplified domestic and international travel arrangements, increasing team productivity by 30% and cutting travel costs by 20%, including Expatriate Management.
• Developed and executed 3+ process improvements that streamlined logistics for international delegations, reducing administrative workload by 20% and improving overall efficiency.
• Revitalised leadership off-site programs, earning high praise and improving team alignment and goal attainment by 10%, while preparing reports, slides, presentations and communications for the leader, impacting P&L positively, and supporting performance reviews.
• Managed Expense submission, Billing, and financial reporting for the executive team, ensuring compliance with company policies and timely reimbursements, including vendor management, and liaising with payroll for accurate processing, including compliance reporting.

Jul 2018 – Mar 2023 · 4 yrs 8 mos · Gurgaon, Haryana, India · On-site

• Optimized the CEO's schedule, enhancing meeting effectiveness by 15% through strategic prioritisation, leading to quicker project turnaround times, including office administration.
• Implemented transparent governance protocols and Deployment strategies for Founders, Investors, and CXOs, securing 95% positive feedback from stakeholders and enhancing strategic business initiatives, aligning with the overall HR strategy, supporting CXO-level decision-making, in collaboration with the CoE.
• Streamlined internal communication, reducing the CEO's workload by 20 hours weekly by improving data collection from Project Managers, with concise reports and Advanced MS Excel-based dashboards for effective data analysis and decision-making, utilising various reporting tools, including research on market trends.
• Authored media engagements and social initiatives, resulting in 3 high-impact media placements and a unified brand message through corporate communications, while managing interactions with advisors and external clients.
• Curated a monthly company newsletter to facilitate communication between the executive team and 500+ employees, promoting transparency and recognising achievements.

Sep 2009 – Jul 2018 · 8 yrs 10 mos · Gurgaon, India

• Designed and delivered regular performance reports offering insights into revenue, subscribers, and network performance, achieving 100% executive readership of monthly performance reports by senior leaders, while tracking action items and summarising reports for MIS/Reporting, and monitoring KPIs, including research on market trends.
• Spearheaded the design and implementation of senior management development programs, which included executive coaching and specialised training that benefited the two people assigned to senior management.
• Collaborated on all logistics, communications, and Credentialing for the senior-level recruitment process, supporting talent acquisition efforts and ensuring a positive candidate experience, reflected in an average candidate satisfaction score of 4.6/5.
• Managed employee engagement initiatives by coordinating logistics for 7+ internal events, resulting in a 20% increase in employee satisfaction. Consulted with event teams to ensure alignment with communication strategies, improving event effectiveness by 98%, while managing the finances for these events.

Dec 2005 – Aug 2009 · 3 yrs 8 mos · New Delhi, Delhi, India · On-site

• Founder member of Emaar India, Assisted EVC & MD, CEO, COO, streamlined policies and procedures, process excellence, effective scheduling, organised travel plans, aided recruitment process, collaborated on new project planning and delivery, board note and presentations, team collaboration and org-wide projects and initiatives.
• Delivered exceptional organisational support, enabling executive focus on high-level strategic initiatives, fostering company growth
• Handled international and domestic roadshows during IPO planning and execution
• Spearheaded employee engagement initiatives by developing a centralized scheduling system for executives, reducing time spent on travel arrangements by 30% and improving operational efficiency by 43%. Managed vendor relationships to secure cost-effective travel solutions, saving 50% annually.

Jan 2003 – Nov 2005 · 2 yrs 10 mos · New Delhi · On-site

• Managed employee engagement initiatives by coordinating logistics for 7+ international travel events (WTM, EIBTM, TTF), resulting in a 20% increase in employee satisfaction, including housekeeping. Consulted with event teams to ensure alignment with communication strategies, improving event effectiveness by 98%, while managing the finances for these events.
• Developed and maintained relationships with 17+ internal stakeholders, facilitating effective communication and collaboration across departments, resulting in a 67% improvement in project alignment.

Jan 2001 – Dec 2002 · 1 yr 11 mos · New Delhi, Delhi, India · On-site

• Prepared presentations and talking points for senior leadership, streamlining information flow across departments, and managing Electronic Records, resulting in 98% improvement in team alignment.
• Proactively ensured strong local delivery of global programs, increasing employee participation by 100%.

Jan 1999 – Dec 2000 · 1 yr 11 mos · New Delhi, Delhi, India · On-site

• Managed the calendars and communications for seven senior lawyers, ensuring compliance with legal standards, and coordinating travel arrangements and accommodations for events, enhancing project efficiency by 15%, while preparing reports on legal spending.