Aug 2016 – Jun 2021 · 4 yrs 10 mos · Mumbai Area, India

• Transformed, enabled & supervised Solutions with restructured sets of re-imagined workflows for ease of use across the Users, harnessing 35% higher revenue across the Business.
• Advocated feasible efficiency & user friendliness on the proposed business changes by evaluating & aligning Performance Improvements Solutions, aiding 60%+ Effort’s savings across Users.
• Collaborate with colleagues on the solution improvisations areas by automating unnecessary manual
• interventions and thereby decreasing annual business costs & expenses.
• Holding regular stakeholder meetings to keep all interested parties updated about the business development strategy & plan.
• Facilitate the maintenance and reporting of benchmarks and performance metrics for analysis & comparison of Proposed via-a-vis Realized Business Benefits for further strategic decision-making.
• Conduct weekly scrum master meetings to ensure each team's work is progressing to meet the monthly sprint deadlines. Lead the backlog grooming meetings across each sprint for enhancements/changes in the user stories for updating in the next sprint.
• Update procedures and processes to meet GDPR compliance. Support GDPR SME & DPO Team with Data privacy impact assessments to demonstrate GDPR compliance.
• Directed, mentored, and managed 3 subordinate business analyst's tasks in line with the needs of the entire project, through open and honest communication and collaboration. Assisted in managing the bandwidth of team members by evaluating their knowledge base and assigning projects accordingly, while still making sure to provide opportunities for cross-functional knowledge transfer to grow each member's skills and capabilities.
• Conducted interview sessions with potential BA candidates for placement within Projects and occasionally across the Organization.
• Recognized by leads and managers for achieving extraordinary results and constantly delivering superior performance within committed deadlines.

May 2015 – Jul 2015 · 2 mos · Mumbai Area, India

• Serve as a secondary contact point for present and potential customers. Handle customer requests for loan advances and coordinate advances with the Loan Operations area.
• Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
• Assemble and verify accuracy of documentation for loans. Ensure loans and processes meet compliance standards.
• Review customer accounts to determine whether payments are made on time and that other loan terms are being followed.
• Analyze and understand the Different Retail Loan Products offered by Bank of Baroda and then compare it with other banks so as to analyze, study and distinguish its salient features and USPs that separates it from others so as to benefit the Bank and its customers collectively by retaining or improving its USPs to increase market share in the competitive market.

Dec 2013 – Sep 2014 · 9 mos · Mumbai Area, India

• Researched, modeled & implemented scalable applications for information identification, extraction, processing, and retrieval.
• Orchestrated efficient large-scale software deployments, including testing features and correcting code.
• Develop Application Services as per Business Requirements within timelines with minimum Defects.
• Improve team morale/engagement, conduct KT sessions for peers and juniors and share knowledge to increase Team Productivity.
• Build skills needed to execute assigned responsibilities. Establish self as key contributor.

Apr 2011 – Nov 2013 · 2 yrs 7 mos · Mumbai Area, India

• Enabled and enhanced customer-facing high-efficiency web applications.
• Revised, modularized, and updated old code bases to modern development standards, reducing operating costs and improving functionality.
• Gathered and defined customer requirements to develop clear specifications for project plans
• Develop Application Services as per Business Requirements within timelines with minimum Defects.
• Create re-usable solution, process or work product.
• Worked on Upgrading of an Application [Network Inventory Management Software].
• Worked on developing applications using JAVA, J2EE (Servlets, JSP) technologies, JDBC.
• Worked on developing services using Web Services, WebLogic application server, SQL Oracle.
• Involved in analysis, coding, testing and debugging of various business applications.