Nov 2023 – Nov 2024 · 1 yr · India · Hybrid

• Overseeing project deliverables by providing technical support and aligning client requirements with existing collaboration tools to ensure seamless execution. I focus on hyper-automation, incorporating AI and machine learning models into workflows, enhancing the intelligence of RPA solutions. Additionally, I implement hybrid automation models by integrating UiPath with platforms like Microsoft Power Platform, enabling cross-tool collaboration for optimized processes.
• I manage the architecture and deployment of intelligent document processing systems using OCR and ICR technologies, driving automation in document-heavy workflows. Collaborating closely with business analysts and stakeholders, I tailor automation solutions that align with specific business needs, including business process automation and validation.
• I oversee the complete lifecycle of RPA projects, from requirements gathering and architecture design to deployment and post-deployment optimization. Ensuring seamless UI/UX integration within RPA platforms, I prioritize user-friendly designs that improve interactions between automated bots and human operators.
• In addition to leading cross-functional teams, I manage the sales team, equipping them to close deals effectively while ensuring visibility into forecasting and sales pipelines. I also liaise with stakeholders to gather business requirements, recommend customized solutions, and manage scope, pricing negotiations, and RFP/RFI submissions.
• My responsibilities extend to managing a portfolio of projects, including budgeting, planning, vendor selection, and execution, ensuring funds are used effectively to meet corporate goals. I monitor team performance, recruit talent, and focus on developing team competency, ensuring operational efficiency and business continuity.

Jun 2020 – Oct 2023 · 3 yrs 4 mos

• Managed complete execution of the RPA project lifecycle, from feasibility assessments through to project handover. Empowered the team to produce comprehensive documentation for design, development & solution delivery, including PDDs, SDDs, UAT Test Cases, and Operational Handbooks. Drove collaboration with the Business Analysts to identify new process automation opportunities. Developed architectural specifications, ensured seamless integration, functionality, and alignment with existing systems. Partnered with the Process Owners and Business Stakeholders to analyze current processes and design automation workflow using visual tools like Visio.

Oct 2018 – May 2020 · 1 yr 7 mos

Dec 2010 – Oct 2018 · 7 yrs 10 mos · India

• Automations of manual process for different platform. Development of macros (Robotic and End-User) and Tools fulfilling the clients and business needs using RPA Tool UI Path, VB.Net, VBA and VBScript skills together with the analytical and logical skills. Individually handling the projects assigned by respective Clients and leading a team of 15 developers.

Aug 2009 – Dec 2010 · 1 yr 4 mos · Noida Area, India

• Process all categories of complex healthcare claims including sensitive accounts; manage claim inventory.

Dec 2006 – Sep 2008 · 1 yr 9 mos · Noida, Uttar Pradesh, India · On-site

May 2005 – Aug 2006 · 1 yr 3 mos · Delhi, India · On-site