Sep 2024 – Present · 1 yr 8 mos

• Led cross-functional scheduling operations, resolving bottlenecks and ensuring seamless candidate journeys. Implemented AI and macros to automate follow-ups, reducing manual errors and improving SLA adherence. Established and continuously updated SOPs and internal audit frameworks, reducing exceptions and aligning teams. Owned WBR and MBR reviews, presenting performance metrics, SLA trends, and burning issues to leadership. Managed attendance, span tracker, SP updates, and weekly flash data to ensure workforce visibility and planning. Allocated work across team members based on bandwidth and priority, maintaining balance and accountability. Maintained quips and trackers to monitor quality, turnaround time, and stakeholder escalations. Won multiple monthly and quarterly awards for driving value-based process improvements and stakeholder satisfaction. Acted as escalation point for global stakeholders, resolving issues through data-backed insights and team coordination.

Sep 2022 – Sep 2024 · 2 yrs

• Managed high-volume interview scheduling for domestic and international candidates, including priority debriefs. Supported hiring events and drives, coordinating bulk interview rounds with precision and speed. Collaborated with hiring managers and recruiters to align interview logistics and candidate communication. Profile research conducted using ICIMS, contributing to data accuracy and recruiter readiness. Regularly analyzed scheduling reports and proposed process enhancements to improve operational flow.

Jul 2021 – Sep 2022 · 1 yr 2 mos

Jul 2021 – Sep 2022 · 1 yr 2 mos

• Responsible for managing candidates and recruiting new job seekers that's aligned with the target job description. Sourcing for IT and Non-IT based profiles according to the requirements. Worked on Niche requirements for Multiple Vendors. Managed multiple candidates for multiple job posting at one time. Helped to coordinate multiple different interview calendars with multiple recruiters at one time. Assisted in managing phone interviews, virtual interviews and on-site interviews. Improved recruitment training methods to get junior recruiters to speed up with recruitment techniques faster. Conducted pre-interviews for first stage of hiring process. Prepared candidate lists for hiring manager consideration. Participated in bulk-hiring process for multiple vendors and companies. Helped to achieve client satisfaction rates. Reaching out to qualified applicants found candidate pipelines, referrals or job fairs. Talked to potential hires about compensation packages and contracts. Developed creative recruiting strategies that met anticipated staffing needs.

Jul 2019 – Jul 2021 · 2 yrs

• Teaching as per high end education system to students. Proficiency in Science and Art subjects. Responsible for hiring teachers and staffs according to their qualifications and assigning them their roles and responsibilities.

May 2019 – Jul 2021 · 2 yrs 2 mos · Kolar, Karnataka, India

Jan 2016 – Present · 10 yrs 4 mos