Aug 2023 – May 2024 · 9 mos · Dubai, United Arab Emirates · On-site

Oct 2022 – Aug 2023 · 10 mos · Hyderabad, Telangana, India · On-site

• My key responsibility includes client relationship and account management as part of the Software Engineering Services – North America, EMEA account leadership teams. I engage with the leadership of various industry segments to explore their IT needs in customer experience, digital, enterprise applications and group business unit or lines of business, architecture and integration technologies.
• Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc. Client relationship management and business development: manage client relationships, build a portfolio up to $10M, own the opportunity management cycle: Prospect-Evaluate-Propose-Close.

Oct 2019 – Apr 2021 · 1 yr 6 mos · Singpore · Hybrid

• Key Achievements:
• Spearheaded business development initiatives that significantly increased revenue for cloudWAF business.
• Built and strengthened client relationships, during Covid, ensuring high customer retention and satisfaction.
• Led the implementation of a new account planning process, improving client relationship scores by 20%.
• Defined and executed growth strategies, optimizing the sales funnel for maximum efficiency.
• Kept the team aligned with global macroeconomic trends, ensuring informed decision-making.
• Established and nurtured high-performing teams in Digital Marketing, Sales Strategy, and Inside Sales.

Apr 2018 – Oct 2019 · 1 yr 6 mos · Dubai, United Arab Emirates · On-site

• Grew portfolio to $10M within a year through effective client relationship management and business development strategies.
• Implemented a new account planning process that improved client relationship scores by 20%. * Maintain the overall health of the brand with a common message to the end-user.
• Define growth plans, orchestrates its successful execution, and review for the optimization of revenue funnel.
• Keep pace with dynamics of market, continuously ensuring that team has strong insights into external market conditions, global macroeconomic trends and foreseeable impacts.
• Build teams for Digital Marketing, Sales Strategy, and Inside Sales for GDPR, Data Protection, privacy and security business. 
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Aug 2016 – Mar 2018 · 1 yr 7 mos · Hyderabad, Telangana, India · On-site

• Responsible for the architecting and designing of Large SAP Mobility and UX solution bids, understanding client/project requirements, architecting compliant and efficient solutions, including scoping the effort required to successfully deliver the proposed technology. Work closely with the Tech and Sales teams to develop the most efficient and compliant technical solutions response, and take ownership over this portion of the bid and its related client proposal. Act as the technical subject matter expert, during client calls, thoroughly understanding products, features, functions, and benefits while being able to communicate to all enterprise level customers. Act as the single point of contact from offshore location to the onshore Innovapptive offices/accounts and being responsible for managing strategic relationships with the Service Line stakeholders. Conceptualize and deliver customized business cases, proposal, and collaterals around the solutions and services, besides articulating progressive value proposition and following up with appropriate closing actions. Drive the functional teams and supporting them in responding to RFP/Q, preparing proposals, identifying the appropriate resources and ensuring submission within the agreed timeline.

Jul 2014 – Jul 2016 · 2 yrs · Dubai, United Arab Emirates · On-site

• Worked as Sales Consultant:
• July '14 to Oct '15: Kaar Technologies
• Nov '15 to July'16: Technosoft
• Collaborate with customers to solve their business problems.
• Analysis & review on Team Performance on a weekly, and monthly basis with the Team Leaders to sustain the health of the process.
• Coordinating with key business partners to serve customers
• Maintaining a collaborative relationship with internal and external customers to ensure SLA compliance
• Working with business partners to identify ways to drive continues business improvement

Jun 2013 – Jul 2014 · 1 yr 1 mo · Hyderabad

• Responsible and Accountable for SAP Business in Region, Profit Center management, day to day operations.

Dec 2009 – Jun 2013 · 3 yrs 6 mos · Hyderabad Area, India

• Responsible for Business Growth across SAP, LEED, BIM, Harmonized Community Systems, IT/GIS, ERP/ Enterprise Applications, Engineering Services and Sales Management of all services and offerings.

Dec 2009 – May 2010 · 5 mos · Hyderabad Area, India

Jan 2009 – May 2009 · 4 mos

Jan 2009 – May 2009 · 4 mos

Jun 2007 – Dec 2009 · 2 yrs 6 mos

• Responsible for lead generation in the assigned region (Canada/ Mid Central - USA). Close deals with help of presales teams, and Sr Mgmt. Cold Calling, lead generation. Achieve the set targets of $2 Million worth RFP's and help building the sales pipeline through web campaigns. Manage Key Clients / Accounts. Actively participate in the sales cycle. Onsite visit(s) to work closely with presales teams (if required).

May 2006 – May 2007 · 1 yr

• Responsible for Key Account Management. Target and develop new business opportunities in US – West Coast, Canada – West Coast. Sales of BI solutions (IntelliVIEW) developed by the company. Renewal of business from the designated areas with online product demonstrations, licence sales. Prospecting and Lead generation in territory and pre-qualification support. Identify, educate and generate interest of the prospect and explore and identify needs and pain points of the prospect. Develop thorough knowledge of competitive products and overall know-how of the industry trends. Active partner interactions and identifying new partnership opportunities in the territory. Active preparation and presentation of proposals to the clients. Negotiations and order bookings for standard deals. Generate responses and proposals for RFI/RFP. Work closely with product management/ engineering teams in providing customer feedback.

Nov 2005 – May 2006 · 6 mos

Jun 2002 – Aug 2003 · 1 yr 2 mos · Hyderabad, Telangana, India

• Responsible for developing new business opportunities by marketing services and solutions developed by the company. Coordinate the project(s) between development team and the client/prospects.