Sep 2019 – Sep 2025 · 6 yrs

• My team leads multiple critical customer experiences in amazon music like now playing, videos, music library and offline experience. I am fond of finding top talent, nurturing them, and achieving amazing business outcomes with them. We work on Full stack web and mobile apps using Java, Typescript, SwiftUI, Kotlin, and cross-platform frameworks like ReactNative and Compose. With a strong business acumen and technical aptitude, I deliver crucial business results.

Jun 2016 – Jul 2019 · 3 yrs 1 mo · Sunnyvale, California

• Through Cognizant Technology Solutions
• Managed tech support and site reliability operations team for Walmart’s international ecommerce business across 3 different markets Canada, UK, and Mexico
• Worked closely with product and program managers from Inception till Go-live ensuring the functions and products modified, developed newly in Oracle Commerce, IBM Sterling, Java, J2ee and Opensource based Microservices are scalable, resilient for production roll out
• Provided thought leadership, architecture, technology and user experience suggestions to create positive influence in the product roadmaps to improve the website and apps performance, ecommerce sales, and conversions
• Managed a tech-savvy team with the right mix of engineers with various tech backgrounds from MDM, Digital Commerce, Digital Order Management , Supply chain logistics, Enterprise integration softwares
• Mentored, coached and offered technical guidance in Java, ATG, Sterling, Rest services, Cassandra, spark to this high-performing team of engineers in solving complex issues, fixing bugs, performing development work and learning new systems and technologies as part of their day-to-day job while the e-Commerce products constantly evolved, and technologies constantly changed
• Drove continuous service improvement initiatives of Automation & Innovation for proactive system monitoring, system self-healing and reduction of instabilities through tools like Splunk, New relic, Dynatrace, Keynote, Java utilities etc.

Apr 2013 – Jun 2016 · 3 yrs 2 mos · Beaverton, Oregon

• Through Cognizant Technology Solutions
• Managed a team of engineers performing development and operations for ecommerce systems end to end using Java, J2ee, Oracle Commerce and IBM Sterling Technologies
• Incubated two brand new development teams (15+ engineers) from the scratch by hiring and coaching for order capture system re-design and product launch readiness tool creation. Successfully delivered various features
• Regularly involved as an SME for complex analysis of real time production issues, and leading engineers to debug the code to identify the fix, and perform bug fixes
• Provided thought leadership and various suggestions to improve operational efficiency, time to market reduction, and monitoring insights improvement
• Constantly motivated the team to perform Root cause analysis of all repeating incidents in production, fixing the code and developing automated systems for better production application monitoring
• Provided ideas for process improvements, architecture changes, and infrastructure recommendations for having the production environment sustainable for growing needs of nike.com. A critical Glass Pipeline Order Fulfillment Dashboard automation originated as my brainchild yielded 10% improvement in on-time delivery of customer orders
• Was responsible for P&L management, contract extension/renewals, resourcing for the project scope additions and new projects. Regularly reviewed the monthly resource loading, work hours billed, expenses incurred and margin improvement opportunities for this high revenue generating and technologically demanding portfolio

Jan 2012 – Apr 2013 · 1 yr 3 mos · San Antonio, Texas Area

• Through Cognizant Technology Solutions
• As onsite technical lead / junior architect participated in the requirement gathering workshops with a variety of business stakeholders responsible for their own category of online selling
• Reviewed all the requirement documents and wireframes along with business analysts and UX designers assessing the technical feasibility
• Laid out the architecture, high level design of key components for Pharmacy re-design, enabling online shopping for Cake, Deli, Wine, Flowers, integrating online catalog with store master systems for product, price, availability, integrating online shop with Store systems and POS for fulfillment
• Performed coding of various modules using java and oracle atg framework. Performed code reviews of various peer engineers
• Setup the server infrastructure for all the new systems and deployed them all successfully
• Customer was able to transform their ecommerce business from a website that only had recipes and some cake products alone for browsing to an online shop that can serve customers Cake, Deli, Wine, Flowers, Balloons in 1.2 years. From inception to a $XM per annum online business

Mar 2010 – Jan 2012 · 1 yr 10 mos · Bentonville, Arkansas

• Through Infosys Technologies
• Laid out the high-level design based on the functional requirements from business and based on Architects inputs for developing new modules for the ecommerce website to provide shipping enhancements, Taxware changes, Item in stock notification and value code offerings
• Led the detailed design of these enhancement projects and helped other junior developers in the development cycle
• Developed various components in ATG for Shipping enhancements and Optional services in checkout engine by modifying and creating JSPs using Dynamo framework, Form handlers, Droplets and out of the box ATG components and classes
• Performed code review, unit testing, Coordinated SIT, UAT bug fixes and released the enhanced products within the planned timeline
• Worked with client technical architects and release managers to lay out the entire deployment plan with extremely minimal down time and ensured smooth go-live deployment

Nov 2006 – Feb 2010 · 3 yrs 3 mos · Greater Chennai Area

• Through Cognizant Technology Solutions
• . Enhanced various functionalities of a web application that offered self service for discover’s merchants and acquirers using J2ee Struts framework
• Did the complete development of two new websites named VAR and USERVE using technologies Java J2EE, Struts and EJB 2
• Performed peer review of code developed by my other team members adhering to various use cases, eliminated failure points and ensured defect free implementations