May 2022 – Present · 4 yrs 1 mo

Feb 2020 – May 2022 · 2 yrs 3 mos

• Responsibilities include building the teams and software to drive the Hyperforce transition program moving from First Party infrastructure to Public Cloud, SDLC tooling, patching and lifecycle, network, data centers, budget and capacity planning, managing the $3B+ infrastructure budget and leading a global team of 900+.
• Key successes in these roles include:
• Hyperforce - bootstrapped the Hyperforce initiative with a team of 18 focused on architecture to deliver Hyperforce from an idea to reality, providing Salesforce Trust at Scale to our customers in 10 regions with 300 services in production, allowing for data residency and the ability to start using Hyperforce to satisfy growing customer demand
• Capacity & BudgetPlanning - transformed capacity and budget management to support nuanced, cost aware decision making as we transition to public cloud through additional support for analyzing risk vectors
• Patching - transformed patching from infrequent manual “Patching Parties” to ongoing bi-weekly, autonomous, health mediated patching for both compute and network driven through software - >300K/month
• Decomm and RMA - transformed to a sustainable process by creating part lockers, adding hardware monitoring and automation
• Safe Change - transitioned to standard canary and stagger processes for ad-hoc change
• Network Architecture - cross-team alignment between network teams across the company to chart the path forward on perimeter architecture and Hyperforce

Apr 2017 – Feb 2020 · 2 yrs 10 mos

• Transformed delivery of infrastructure from a manual process to be highly scalable and repeatable driven by declarative data. Transformed infrastructure strategy and teams for our acquisitions from startup mode to an integrated, sustainable model in support of the growth occurring as they hit our sales pipeline.

Sep 2014 – Apr 2017 · 2 yrs 7 mos

• Service Engineering - incepted the service engineering function and built the team that transformed ability to deliver new services to production from non-existent to delivery within months (1P) consistently through standardized processes (received president’s award)
• PodGroup Builds - built the teams and software that transformed capacity delivery from inconsistent many month delivery of new units of capacity to consistent delivery of multiple units of capacity in a standardized way (received president’s award)

Feb 2013 – Sep 2014 · 1 yr 7 mos

• More of the same, just with a fancy title.

Mar 2010 – Feb 2013 · 2 yrs 11 mos

• Lead developer and architect in the formation of the monitoring and management services teams for Salesforce. This role included bringing together the various ad-hoc monitoring solutions previously developed and building the team for in-house development of monitoring solutions, driving the architecture, as well as vendor product selection and integrations. One patent (see LinkedIn for details)

Jun 2006 – Mar 2010 · 3 yrs 9 mos

• First and lead developer on messaging services conceiving and implementing email to apex functionality that allowed updates to the CRM data to be received and processed through email as well as contributing to the mass and individual outbound mail platform. Two patents (see LinkedIn for details)

May 1999 – Jun 2006 · 7 yrs 1 mo · Greater Tampa Bay Area

• (Sold to AT&T from IBM)
• Expansion of internet service to support intranet and other private network solutions.
• Dynamic resource allocation for scheduling changes to the network and managing workflow for Application Aware Network.
• Mostly java based

Dec 1989 – May 1999 · 9 yrs 5 mos

• Lead (and at first only) developer of IBM Global Network Internet service database and mail services. This service is still bringing in revenue at almost zero cost with less than one developer supporting it.
• Various development roles in support of communications and networking including device drive implementations in assembler.
• Mostly C and C++ based