Apr 2024 – Dec 2025 · 1 yr 8 mos · Noida, Uttar Pradesh, India · On-site

• Led the end-to-end software project management lifecycle, from initiation to closure, ensuring projects were delivered on time and within scope.
• Collaborated closely with cross-functional technical teams, including software engineers, designers, QA, and stakeholders, to align project goals with business objectives.
• Defined project scope, objectives, and deliverables in consultation with stakeholders and technical team members, ensuring clarity and alignment.
• Developed comprehensive project plans, detailing tasks, timelines, resource allocations, and dependencies, and adapted plans to dynamic project requirements.
• Leveraged technical expertise to guide the team in making informed decisions regarding software architecture, design, and implementation.
• Implemented and adapted Agile methodologies (Scrum, Kanban, etc.) to manage projects effectively, promoting continuous improvement and adaptive planning.
• Coordinated and facilitated technical team meetings, providing transparent updates on project progress, risks, and mitigation strategies.
• Identified and managed technical risks, challenges, and roadblocks, proactively developing strategies to address them and minimize impact on project timelines.
• Ensured timely delivery of high-quality software releases by overseeing testing, quality assurance, and validation processes.
• Communicated project status, technical metrics, and potential issues to stakeholders through regular status reports and updates, fostering transparency and alignment.
• Drove ongoing improvement by capturing technical lessons learned and implementing best practices for future software projects.
• Stayed updated on emerging technologies, industry trends, and advancements in software development, integrating relevant insights into project strategies and execution.

Apr 2022 – Apr 2024 · 2 yrs · Noida, Uttar Pradesh, India · On-site

• Responsibilities:
• ➢ Discussing potential projects and their parameters with clients, executives,
• and software developers.
• ➢ Planning out the blueprints for software projects, including defining the
• scope, allocating resources, setting deadlines, laying out communication
• strategies, and indicating tests and maintenance.
• ➢ Assembling and leading the project team.
• ➢ Participating in and supervising each stage of the project.
• ➢ Ensuring each project stays on schedule and adheres to the deadlines.
• ➢ Creating a project budget and ensuring the project adheres to the budget
• as closely as possible.
• ➢ Determining and overseeing consistent testing, evaluation, and
• troubleshooting of all products in all stages of completion.
• ➢ Tracking milestones, deliverables, and change requests.
• ➢ Serving as a liaison to communicate information regarding changes,
• milestones reached, and other pertinent information.
• ➢ Delivering completed software products to clients and performing regular
• checks on the products' performance.

Jun 2017 – Apr 2022 · 4 yrs 10 mos · Delhi, India

• Responsibilities:
• ➢ Building positive relationships with customers
• ➢ Assisting with generating new business
• ➢ Set overall account goals and objectives, and lead development and
• provide oversight of account metrics and performance.
• ➢ Understand customer needs and develop plans to address them
• ➢ Resolve customer complaints quickly and effectively
• ➢ Forward upselling and cross-selling opportunities to the sales team
• ➢ Provide ongoing coaching, performance feedback and inspiration to build a
• high performing and engaged culture within the team
• ➢ Provide strategic & operational direction and leadership to the IT
• Operational teams.
• ➢ Work with stakeholders to solve and design new processes
• ➢ Lead the team to meet objectives.
• ➢ Distribute team and manage sprint planning, product backlog grooming.
• ➢ Participate in requirement gathering phase and walkthrough meetings.
• ➢ Setting and managing task, scrum reporting, creating and optimizing
• project deliverables and assist in setting new software to improve delivery
• line.
• ➢ Negotiate contracts with vendors to manage product development and
• deliver to client on time.

Jun 2017 – May 2020 · 2 yrs 11 mos · Delhi, India

• SalesMoguls is an aggregator platform for the sales professionals across all industries and
• globe. The companies, businesses and sales pros. come together for mutual benefits, wherein
• the companies and business can utilize various services of the sales pros. to gain access to
• decision makers and influencers’ in various organization i.e potential clients/target
• customers/target segments or gain access to decision makers across industry verticals such as
• Educational, IT Companies, SMEs, BFSI, Manufacturing, Health services, retail etc

Feb 2016 – Jun 2017 · 1 yr 4 mos · Noida, Uttar Pradesh, India

• Development and implementation of the Brand strategy.
• Developing the marketing strategy for new and existing products
• Overseeing implementation of the Marketing strategy - including campaigns, events, digital marketing, and PR.
• Working closely with the company’s Sales team; enabling them to meet their commercial objectives by providing them with appropriate tools, materials and presentations
• Guiding the day to day activities of the marketing team.
• Ensuring that the marketing objectives are implemented by the marketing team.
• Work closely with product management team to define marketing materials and programs.
• Manage social media presence and direct programs to improve social media reputation and recognition.
• Developing and delivering marketing and communications strategies for the organisation.
• Undertake continuous analysis of competitive environment and consumer trends

Mar 2015 – Jun 2017 · 2 yrs 3 mos

• Responsibilities:
•  Develop pricing strategies, balancing firm objectives and customer satisfaction.
•  Identify, develop, and evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
•  Building positive relationships with customers
•  Defining project objectives, project scope, roles & responsibilities.
•  Tracking projects and providing regular reports on project status to the project team and key stakeholders.
•  Assisting with generating new business
•  Identifying opportunities for greater profits
•  Understand customer needs and develop plans to address them
•  Identify key staff in client companies to cultivate profitable relationships
•  Resolve customer complaints quickly and effectively
•  Direct the hiring, training, and performance evaluations of marketing and sales staff and oversee their daily activities.
•  Negotiate contracts with vendors and distributors to manage product distribution, establishing distribution networks and developing distribution strategies.

May 2014 – Jun 2017 · 3 yrs 1 mo

•  Develop pricing strategies, balancing firm objectives and customer satisfaction.
•  Identify, develop, and evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
•  Evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, and return-on-investment and profit-loss projections.
•  Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.
•  Direct the hiring, training, and performance evaluations of marketing and sales staff and oversee their daily activities.
•  Negotiate contracts with vendors and distributors to manage product distribution, establishing distribution networks and developing distribution strategies.

Nov 2012 – Mar 2014 · 1 yr 4 mos · Proof of Performance Data Services Pvt Ltd, F-300, Sec-63, Noida, U.P.

• Roles & Responsibilities as Quality Analyst in Proof of Performance
•  Control quality of data collected by collection team.
•  Control quality of the data process by operational team.
•  Provide feedback and feed forward to collection team and operational team to improve quality of the final product.
•  Handle the team of 50 members.
•  Provide training manuals.
•  Identify any potential quality issues per defined process and escalate potential quality issues immediately to management.
•  Responsible for Master Data Correction.
•  Isolate, replicate, and report defects and verify defect fixes.
•  Highlight issues per defined process.