Supriya Shankar

CEO

Bengaluru, Karnataka, India15 yrs 5 mos experience

Key Highlights

  • Led revenue growth of over 25% in a year.
  • Managed teams across diverse markets in SEA and ME.
  • Expert in scaling businesses in consumer tech.
Stackforce AI infers this person is a Business Leader in Consumer Tech and Services with a focus on Growth and Expansion.

Contact

Skills

Core Skills

Sales LeadershipBusiness DevelopmentMarketingBusiness StrategyOperations Management

Other Skills

Customer-Focused SellingExecutive RelationshipsCross-functional CollaborationsLong-term VisionLine ManagementBusiness PlanningRevenue & Profit GrowthBusiness AnalyticsProcess ImprovementRetail SalesMarketing CommunicationsSales OperationsBusiness AnalysisBusiness Process ImprovementCompetitive Analysis

About

Experienced Business Leader with a demonstrated history of working in the consumer services & tech start up industry. Skilled in Business Planning, Revenue & Profit Growth, People Management, Marketing, and Business Analytics. Have worked, set up and scaled businesses and lead teams across India, SEA, ME & ANZ markets. Strong support professional with a MBA focused in Marketing and Entrepreneurship from Indian School of Business.

Experience

15 yrs 5 mos
Total Experience
2 yrs 9 mos
Average Tenure
1 yr 7 mos
Current Experience

Swiggy

VP Business Head, Swiggy Scenes & Technical Advisor to CEO

Oct 2024Present · 1 yr 7 mos · Bengaluru, Karnataka, India

Lenskart.com

CEO Singapore & SVP Growth and Expansion SEA

Jul 2022Apr 2024 · 1 yr 9 mos · Singapore, Singapore

Customer-Focused SellingExecutive RelationshipsCross-functional CollaborationsLong-term VisionSales LeadershipLine Management+1

Oyo

5 roles

VP, Global Marketing

Feb 2022Jul 2022 · 5 mos

Executive RelationshipsLong-term VisionMarketingBusiness Strategy

Head of Strategy & Chief of Staff - INSEA

Promoted

Apr 2021Feb 2022 · 10 mos

Customer-Focused SellingExecutive RelationshipsCross-functional CollaborationsLong-term VisionLine ManagementSales Leadership+1

Regional Head - SEAME

Dec 2020Apr 2021 · 4 mos

Customer-Focused SellingExecutive RelationshipsCross-functional CollaborationsLong-term VisionSales LeadershipLine Management+1

Country Head of Supply & Operations - Thailand

Promoted

Jan 2020Dec 2020 · 11 mos

Cross-functional CollaborationsSales LeadershipLine ManagementOperations ManagementBusiness Strategy

Supply Excellence - UK, LATAM, SEAME & Japan

Aug 2019Dec 2019 · 4 mos

Line Management

Zomato

5 roles

Head Of Global Sales and Operations - Zomato Gold

Dec 2018Jul 2019 · 7 mos

Executive RelationshipsCross-functional CollaborationsLong-term VisionSales LeadershipLine ManagementBusiness Development

VP Regional Director - Middle East

Promoted

Mar 2018Dec 2018 · 9 mos

  • Heading the business for the MEA markets, currently comprising of UAE, Qatar and Lebanon.
Customer-Focused SellingExecutive RelationshipsCross-functional CollaborationsLong-term VisionSales LeadershipLine Management+1

Regional Director - India

Oct 2017Mar 2018 · 5 mos

Customer-Focused SellingCross-functional CollaborationsLong-term VisionSales LeadershipLine ManagementBusiness Development

Business Head - Delhi NCR

Promoted

Nov 2016Oct 2017 · 11 mos

  • Headed the business for Zomato’s largest revenue center globally - Brought in growth of over 25 % in sales revenue in under a year with a team of 55 people
Customer-Focused SellingCross-functional CollaborationsSales LeadershipLine ManagementBusiness Development

AVP Operations

Aug 2015Nov 2016 · 1 yr 3 mos

  • Program manager, Founder team
  • Conceptualised and implemented strategic initiatives such as ‘Sales guidelines for Ad sales’ enabling 2x growth in user interaction and ‘Inside sales Model’ to enable maximisation of margins from long tail accounts through a low touch & high retention business process
  • Sales Head– Zomato Book
  • Launched Zomato Book : Zomato’s online table reservation product in India. Grew the business to be largest online table reservation platform with over 1000 restaurants in 3 markets

Airtel

3 roles

Usage & Revenue Head Telemedia, Karnataka

Nov 2014Aug 2015 · 9 mos

  • Manage the Karnataka Tele-media customer base to drive revenue growth through usage, upgrades and net additions through the year
  • Received award for Nationally largest ‘High Speed Base’ (%customers on speeds>= 8 Mbps) for FY 14-15
  • Designed and implemented the upsell campaign with customized grid for upgrade of existing customer base, resulting in positive net migration revenue (upgrade revenue minus downgrade revenue)
  • Ideated, launched & implemented the Rs 99 & 49 unlimited voice call schemes for the existing customers and new customer acquisitions
  • Designed and implemented the first ever attempt at “Own Base Correction” affecting 1.4 Lakh customers, aimed at right sizing customers to current market rentals, improve overall customer service experience (by increasing speed and GB benefits )and ring fence customers to reduce churn and downward migration

Zonal Sale Manager

Promoted

Aug 2013Oct 2014 · 1 yr 2 mos

  • Manager for Bangalore East with a team of 3 Area Sales Managers to handle 7 Distribution channels
  • Responsible for average revenues of Rs 85 Mn/month for East zone and an average base of 68k customers
  • Launched the manpower rightsizing campaign to improve business in low utilized markets
  • Conceptualized and implemented the “Multi Channel” program to leverage on airtel’s existing retail network, to contribute incremental sales through walk-ins
  • Enhanced channel engagement by organizing events such as FSE training, distributor meets and R&R session engaging over 15 Sales Partners and 120 sales executives
  • As ZSM -North Zone, Ranked number 3 nationally for the best performing Tele-media zone for Q2, FY13
  • Reported directly to VP Sales to formulate strategies to increase gross adds and average revenue per user
Customer-Focused SellingSales Leadership

Young Leader

Jun 2012Jul 2013 · 1 yr 1 mo

  • Territory Sales Manager, Secunderabad Zone
  • Handled a market of 200k Airtel Subscribers (pre-paid), in a market of 600k consumers
  • Responsible for scaling up distributor revenue from Rs. 2 Mn/ month to over Rs. 3.2 Mn/month
  • Increased market share within 6 months while maintaining market leadership
  • Special Projects
  • Project 1: Arrived at Up-sell sales pitch (2G to 3G); Model implemented across Andhra Pradesh
  • Project 2: Designed sales and marketing communication to increase transactions on “Person to Bank Money Transfer” product of Airtel money, from consumers in large scale industrial belt
  • Project 3: Implemented strategy to leverage existing channels and increase DTH sales in rural & semi-urban markets
Customer-Focused SellingLine ManagementSales Leadership

Konrad designs (white)

Head Buyer

Nov 2008Mar 2011 · 2 yrs 4 mos · New Delhi Area, India

  • Head Buying
  • Konrad Designs is a Luxury fashion retailer, with muti-store and multi-channel presence across India
  • Launched leading international denim labels like J-Brand, True Religion and 7 for all mankind in India
  • Initiated online sales with leading luxury retail websites such as fashionandyou.com, 99labels.com, etc
  • Conceptualized and implemented advertising campaigns in magazines like Vogue, Harper’s Bazaar, etc

Education

Indian School of Business

MBA — Marketing and Entrepreneurship

Jan 2011Jan 2012

Visvesvaraya Technological University

B.E — Computer Science

Jan 2004Jan 2008

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