Surabhi Tandon — Business Development Executive
With over a decade of experience, across varied industries such as Fashion, Travel and Consumer goods, I specialize in growing businesses and creating differentiated experiences & journeys for customers. My expertise spans the critical intersection of Strategy, Content Management, and Strategic Partnerships. As the CX Design Strategy lead at Cleartrip, I focus on optimizing the post booking customer journey from a holistic perspective. This role is informed by my success in leading hotel cataloging and content experiences, as well as managing complex strategic alliances, notably the Marriott Bonvoy and Flipkart collaboration. My foundation is built on 6+ years of rigorous experience within competitive tech environments, including tenure at Myntra and Google. My experiences range from building Marketing strategies (Performance, In-App content, Influencer) to Program Management, Category Building and Online Merchandising. Completed my MBA from Warwick Business School, with a specialization in Marketing and Strategy. I simultaneously consulted on a Capstone Project with Unilever in 2018. Graduated with a Bachelor's degree in Economics from St. Stephen's College, Delhi University in 2011. A Problem Solver, with strong Leadership and Execution skills, I am also an experienced People Manager, Coach and Mentor and working towards being a thought leader.
Stackforce AI infers this person is a Digital Marketing and E-commerce expert with extensive experience in customer experience design.
Location: Gurugram, Haryana, India
Experience: 13 yrs 2 mos
Career Highlights
- Over a decade of experience in diverse industries.
- Expert in customer journey optimization and strategic partnerships.
- Proven track record in leading successful marketing strategies.
Work Experience
POP
Demand Lead - Commerce (3 mos)
Cleartrip
General Manager (Associate Director) - CX Design Head (1 yr 5 mos)
Deputy General Manager - Cataloging and Content (3 yrs 8 mos)
Myntra
Deputy Director - Sale Events Planning (1 yr)
Senior Manager - Experience, Merchandising and Content (2 yrs 6 mos)
Unilever
MBA Consultant (3 mos)
Digital Marketing Manager (9 mos)
Digital Marketing Strategist (Associate), Mid Market Sales (2 yrs 9 mos)
Adwords Associate, Ad Review Operations (11 mos)
AdWords Representative, Ads Reviews Operations (1 yr 5 mos)
CRY
Intern (2 mos)
Education
Bachelor's degree Economics at St. Stephen's College, Delhi
Master of Business Administration at University of Warwick - Warwick Business School
Master of Business Administration - MBA (Exchange) at UBC Sauder School of Business
at La Martiniere For Girls