surbhi gupta — Project Manager

As a dedicated **Technical Support Engineer**, I specialise in providing end-to-end technical and application support to clients across research institutions, government organizations, and private industries. I have experience working closely with prestigious clients including **ISRO labs, CSIR institutes, IITs, NITs**, and leading industrial customers. My role involves understanding complex customer requirements, recommending suitable products and solutions tailored to their applications, and ensuring seamless technical and commercial support throughout the process. I also handle **proposal preparation, tender documentation, and quotation management**, ensuring compliance with specifications and deadlines. With a strong customer-oriented approach, I proactively engage in **cold calling, lead generation, and regular follow-ups** to maintain long-term client relationships and achieve business growth. My work blends technical knowledge with communication and relationship-building skills to deliver efficient, reliable, and customer-focused service. **Core Skills:** * Technical Support & Application Consultation * Customer Relationship Management (CRM) * Proposal & Tender Documentation * Product Recommendation & Solution Design * Cold Calling & Customer Follow-ups * Sales Coordination & Business Development * Communication & Interpersonal Skills --- Would you like me to tailor it for a **specific tone** — for example, more **formal and corporate**, or more **personal and engaging** for your LinkedIn “About” section? I believe, I can utilize all my skills and able to easily grasp new things which contributes to perfection and accuracy.

Stackforce AI infers this person is a Technical Support Engineer with expertise in Nanotechnology and client-focused solutions.

Location: Navi Mumbai, Maharashtra, India

Experience: 2 yrs 3 mos