Swarna Gowri

Program Manager

Hyderabad, Telangana, India5 yrs 6 mos experience

Highly Stable

Key Highlights

Over 11 years of HR management experience.
Expertise in talent acquisition and process improvement.
Proficient in multiple HRIS and recruiting tools.

Stackforce AI infers this person is a Human Resources professional with expertise in HR Operations and Talent Acquisition.

Contact

Skills

Core Skills

Human Resources ManagementTalent AcquisitionTeam ManagementProcess Improvement

Other Skills

Analytical SkillsSharePointTalent ManagementEmployee TrainingStrategic SourcingCustomer OnboardingPayroll ManagementFull Life Cycle RecruitingHuman Resources Information Systems (HRIS)Strategic Human Resources LeadershipMentoringHR PoliciesPresentation SkillsPerformance ManagementHR Policy Formulation

About

HR Manager with overall 11+years of experience in HR Operations, Project Management & Transition Management, Performance Management, Stakeholder Management and Learning & Development. Possess strong domain knowledge and expertise in Human Resource Management with special focus on HR Operations/HR Shared Services. Committed individual well-versed in providing through training, setting team goals and developing innovative strategies. Possess strong expertise as an end user working on ERP platforms like PeopleSoft(end user), and recruiting tools like iCIMS, Salesforce, Beamery, HIRE-Pro, Ticketing, SIM , River platform and RSC tool (work allocation) for processes likes Rehire Eligibility Checks, Talent Acquisition Operations(Agency Submissions, Internal loops ( Scheduling Phone Screens/Onsite/Debrief/Prebrief), Offer letters, Job Data change, Candidate exit, HR policies.

Experience

5 yrs 6 mos

Total Experience

2 yrs 2 mos

Average Tenure

1 yr 1 mo

Current Experience

Careernet

Program Manager

May 2025 – Present · 1 yr 1 mo · Bangalore Urban, Karnataka, India

Microsoft

Global talent acquisition lead

Jan 2024 – Apr 2025 · 1 yr 3 mos · Hyderabad, Telangana, India

Amazon

2 roles

Human Resources Manager

Dec 2019 – Feb 2023 · 3 yrs 2 mos

Analytical SkillsSharePointHuman Resources ManagementTalent Acquisition

Human Resources Executive(Supervisor)

Dec 2019 – May 2022 · 2 yrs 5 mos

Assisted senior managers and mid - managers in planning and preparation of combat transactions. Collaboration with QA team and L&T team for quality review checklists and Training plans
Managed transactions to support team during high volume days/months to achieve targeted SLA and Candidate Experience
Conducted weekly/monthly operation synchronization meetings to manage team goals, improve efficiencies, streamline processes, and identify reluctant tasks
Provided purpose, guidance, and direction to subordinates on a daily basis in order that positively affect attitudes and improved quality of work
Reduced unplanned stops, eliminated losses, and established the effective process flow. Directed work activities, advised on directives / initiatives
Completing coaching and developing, team skills to get to the next level. Monitor and motivate team, with regards to performance and report on weekly/monthly metrics.
Reviewing and validating team capacity utilization sheet, daily volume tracker and updating
SOP as per the team/ process updates
Collaboratively worked with PMs/TMs/TLs for new projects, brainstorm, etc., and Involved in multiple 'Focus groups' like JDI, Connections, etc

Talent ManagementEmployee TrainingTeam ManagementProcess Improvement