Swathi Dhanapal

UX Designer

Bengaluru, Karnataka, India4 yrs 11 mos experience

Highly StableAI Enabled

Key Highlights

Led successful launch of TCS Digital Engagement Room.
Achieved 30% increase in user engagement.
Expert in user-centered design for B2B products.

Stackforce AI infers this person is a B2B User Experience Designer with a focus on digital product design.

Contact

swathi.dhanapal@capgemini.com LinkedIn

Skills

Core Skills

User Experience DesignProduct DesignUx Research

Other Skills

A/B TestingAI-integrated UX research processAdobe FireflyAdobe XDAppDynamicsArtificial Intelligence (AI)BrandingBusiness Continuity PlanningChatGPTCognitive PsychologyCommunicationCross-functional Team LeadershipCustomer ServiceDashboard DesignDesign Thinking

About

I specialize in designing intuitive, user-centered digital products for B2B clients. I have led end-to-end design for enterprise platforms, including the successful launch of the TCS Digital Engagement Room, resulting in a 30% increase in user engagement and improved client satisfaction scores. Core Skills: • UX Research | Product Design | UI Design | Interaction Design • Wireframing & Prototyping (Figma, Adobe XD) • Usability Testing | Accessibility • Design Systems | Mobile & Web App Design • B2B Product Design | Agile & Scrum Collaboration

Experience

4 yrs 11 mos

Total Experience

4 yrs 2 mos

Average Tenure

9 mos

Current Experience

Capgemini

User Experience Researcher

Sep 2025 – Present · 9 mos · Bengaluru, Karnataka, India · Hybrid

Understanding users through research, interviews, and feedback to enhance digital product experiences.

Tata consultancy services

2 roles

User Experience Designer

Promoted

Aug 2022 – Aug 2025 · 3 yrs · On-site

Collaborated with product managers to define user needs and translate them into intuitive design solutions. Created and tested interface screens with users to ensure usability and satisfaction. Also maintained and enhanced the design system to ensure consistency across products.

User Experience DesignProduct Design

Associate User Experience Designer

May 2021 – Jul 2022 · 1 yr 2 mos · On-site

Assisted in Analysing internal ticket flow processes to identify pain points and improve usability for internal teams. Designed a dashboard to streamline task management and enhance crew efficiency. Conducted internal surveys to gather feedback and iterated based on insights.