Syed Azharuddin

Operations Associate

Bengaluru, Karnataka, India8 yrs 5 mos experience
Highly Stable

Key Highlights

  • Over 10 years of experience in support operations.
  • Expert in customer and supplier support strategies.
  • Proven track record in process improvement and operational excellence.
Stackforce AI infers this person is a Customer Support and Operations expert in E-Commerce.

Contact

Skills

Other Skills

LeadershipOperational ExcellenceBudget PreparationOrganizational EffectivenessResolving IssuesCoaching & MentoringSupervisory SkillsClient RelationsOnboardingLanguage SkillsDefining RequirementsTicketing SystemsService-Level Agreements (SLA)Builds RelationshipsCross-functional Collaborations

About

Highly motivated and result oriented professional with 10+ years of experience in leading and managing end to end support operations, program management, and process improvement.

Experience

8 yrs 5 mos
Total Experience
2 yrs 9 mos
Average Tenure
--
Current Experience

Meesho

2 roles

Senior Manager - Experience and Support Operations ( Customer & Seller )

May 2021May 2023 · 2 yrs

Senior Manager Customer Support

Feb 2018Sep 2020 · 2 yrs 7 mos · Bengaluru, Karnataka, India

Voonik - every woman's personal stylist

2 roles

Category Lead

Promoted

Nov 2017Feb 2018 · 3 mos · Bengaluru, Karnataka, India

Customer Service Team Lead

Apr 2015Oct 2017 · 2 yrs 6 mos · Bengaluru, Karnataka, India

Firstsource

Senior Customer Service Associate

Jun 2013Jul 2014 · 1 yr 1 mo · Bengaluru, Karnataka, India

On-track associates

Assistant Supervisor

May 2011Dec 2012 · 1 yr 7 mos · Bengaluru, Karnataka, India

Education

CMR Institute Of Management Studies

Bachelor of Business Administration - BBA

Jan 2010Jan 2013

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