Tanu Jain

Sales Executive

Jabalpur, Madhya Pradesh, India3 yrs 11 mos experience

Key Highlights

Proficient in employee relations and recruitment.
Strong problem-solving and communication skills.
Recognized as a top performer in talent acquisition.

Stackforce AI infers this person is a Human Resources and Customer Support professional with a focus on recruitment and employee relations.

Contact

Skills

Core Skills

Customer SupportSalesRecruitmentTalent Management

Other Skills

Business DevelopmentCollaborationCommunicationComplaint ResolutionCritical ThinkingCross-sellingCustomer ExperienceCustomer RetentionCustomer ServiceData QualityDecision-MakingDirect SalesEasily AdaptableEmployee RelationsEmployer Branding

About

Dedicated professional with 1 year of experience in Human Resources and 3 years in customer support. Proficient in handling employee relations, recruitment, and compliance, while delivering excellent second-tier customer service. Known for strong communication skills, problem-solving abilities, and a customer-focused approach.

Experience

3 yrs 11 mos

Total Experience

1 yr 11 mos

Average Tenure

Current Experience

Frido

Customer Service Representative

Mar 2022 – Jan 2025 · 2 yrs 10 mos · Pune, Maharashtra, India · Remote

Customer Support and Sales Representative
Arcatron mobility (Frido), an e-commerce company specializing in products that enhance daily living, including breathable face masks, gel insoles, wedge cushions, and lumbar supports.
Responsibilities**:
Prompt Customer Response**: Respond to inquiries via phone, email, and live chat.
Complaint Resolution**: Resolve customer complaints and issues professionally and promptly.
Issue Escalation**: Identify and escalate priority issues to relevant team members.
Record Keeping**: Maintain accurate records of customer interactions and transactions.
Product and Service Information**: Provide detailed information about products and services.
Collaboration**: Work with other departments to ensure customer satisfaction.
Sales Responsibilities**: Upsell and cross-sell products/services to customers. Enhance Amazon product and seller ratings through effective customer engagement.
Experience**: 2 years

Customer SupportSalesComplaint ResolutionRecord KeepingCollaborationUpselling+1

Whitehat jr

Talent Acquisition Recruiter

Feb 2021 – Mar 2022 · 1 yr 1 mo · Mumbai, Maharashtra, India · Remote

Talent Acquisition
Company Overview -WhiteHat Jr is India's top education technology platform with proven results for both kids and teachers. Kids 6-18 who do early childhood coding are tested to deliver improved mathematical and abstract thinking scores. where I was recognized as a top performer.
Duration- : One year of experience.
Responsibilities:
1. Planning and Strategies 2.Sourcing Candidates 3.Screening and Selection 4.Assessment and Evaluation 5.Offer and Onboarding 6.Employer Branding
7. Process Optimization

RecruitmentTalent ManagementEmployer BrandingProcess OptimizationSourcing CandidatesScreening and Selection