Feb 2023 – Oct 2023 · 8 mos · Bengaluru, Karnataka, India · On-site

• AS a Analyst with a strong track record of managing nationwide student placement data and leveraging CRM tools to generate referrals for prospective students. Collaborative and detail-oriented, dedicated to facilitating a seamless process of generating referrals by working closely with the business development team. Adept at utilizing data analysis to optimize placement strategies and enhance overall student success.
• Description:
• Collaborated closely with the business development team to understand their needs and provide them with timely and relevant referrals.
• Perform Analysis on business using CRM data, build visualization of various business insights as requested by the internal clients on a regular basis
• Drive and scale our GTM forecasting, compensation, and lead management plans and processes
• Strong data analysis skills, including fluency in Excel / Google Sheets, SQL, and BI / data visualization tools and attention to detail and critical thinking skills
• Manage the dashboards, tools, workflows, and automations that power the GTM teams' day to day and make them as productive and efficient as possible.
• Ability to work under pressure in a fast-paced environment, translate business requirements into technical steps and out-of-the-box thinker to develop solutions to unique challenges.
• Develop advanced analytics methodologies to provide senior management on key performance metrics and predictive insights that will enable strategic business decisions.

Sep 2021 – Feb 2023 · 1 yr 5 mos · Bengaluru, Karnataka, India · On-site

• As an Accounts Receivable (AR) Associate at Omega Healthcare, my role encompassed not only managing patient coverage information and interacting with US insurance companies but also analysing team quality and the business received on a weekly basis. Additionally, I took on the responsibility of representing this information by creating dashboards using Power BI.
• My role and responsibilities:
• Patient Coverage Information Management:
• Interacted with US insurance companies to obtain accurate patient coverage information, ensuring that healthcare services were appropriately billed and reimbursed.
• Consistently met Turnaround Time (TAT) requirements, effectively balancing efficiency and accuracy to ensure seamless AR operations.
• Team Leadership and Performance Analysis:
• Demonstrated leadership skills by successfully building and managing a team of five members.
• Conducted regular analysis of team members' call interactions and documentation quality, providing constructive feedback and coaching to improve performance.
• Monitored team performance metrics, identified areas for improvement, and implemented targeted training and development programs.
• Business Reporting and Dashboard Creation:
• Analyzed team quality and the business received on a weekly basis, gathering relevant data and insights.
• Utilized Power BI to create visually appealing and informative dashboards, effectively representing key performance indicators, trends, and actionable insights.
• Presented the dashboards to stakeholders, including team members, supervisors, and management, to facilitate data-driven decision-making and enhance transparency.
• In summary, as an AR Associate, my responsibilities included managing patient coverage information, leading a team, analyzing team quality, and creating dashboards using Power BI. These efforts contributed to process improvement, enhanced team performance, and facilitated data-driven decision-making within the organization.